Business Sales Quality Assurance .Net Engineer
Resume:
Chandrasekar Ram
Email: *********@********.***
Address: **** ******* ***** **
City: Houston
State: TX
Zip: 77047
Country: USA
Phone: 214-***-****
Skill Level: Management
Salary Range: 100
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
CHANDRASEKAR RAM
1505 Nichole Woods Drive 214-***-****
Houston, TX 77047 *********@********.***
Chandrasekar is a senior enterprise architect, focusing on SOA paradigm, and with over ten years of experience in the IT industry. He possesses the acumen to quickly understand and support any business environment with appropriate application of engineering and technology.
Chandrasekar is well versed in ASP.Net, C#.Net, VB.Net, IIS, SQL Server 2008, WFC etc. In combination with his ability to effectively manage and coordinate in-house as well as off shore development teams, he has delivered innovative solutions with tangible economic gains to business verticals that include: Transportation & Logistics, Duty Drawback and Customs Clearing, Sales Force Automation CRM.
EXPERIENCE
Texas Taxi Inc. Sep 2006 - Current
Senior Enterprise Architect
This company is one of the largest cab operators in North America, operating in 4 locations and with over 2200 cabs in service. Chandrasekar interacted directly with the Department Heads, Business Users as well as General Managers of each location. A customized ERP for the cab industry was architected and implemented.
Highlights of benefits delivered to business using the ERP.
* Over $4.5 Million in meter revenue generated via automation through CRM initiatives in the first year, and in pace to increase by additional $2 million each year for the next 3 years.
* Over $700K in savings per year achieved through delivery of apt technical solutions to support Business Process Evolution and Resource Optimization initiatives with potential to increase savings by additional $200K per year for the next 3 years.
* Prevention in excess of $500K in unauthorized & unjustified payments and refunds.
Chandrasekar's Responsibilities Included
* Involved in creation of enterprise and Module level architecture blueprint and Spec of ERP.
* Coordinating with the Chief Enterprise Architect to align module blueprint with the enterprise vision
* Hands on creation of the ERP modules per Spec using Microsoft based technology.
* Coordination and Managing Off-shore IT CoE in India for implementation, customization, delivery of ERP modules.
* In charge of Quality assurance of delivered module including Sanity report checks and Release gate process.
* Plan, provision and tune load handling, Security, fault tolerance and business continuity policies in the ERP infrastructure.
* Managing the off-shore IT team on day to day post-delivery operational support of the ERP.
* Education and Training of business users on the business process evolution and corresponding system features
* Coordinating and executing the Technology Migration plan to transition old legacy system into ERP.
* Implementation of end to end audit capability with automation and workflow between Ops and Accounting, and evolving Closing/Recon procedure support.
Modules in the ERP:
Vehicle/ICD Management, Cashiering, Agreement and Document, Workshop and Inventory, Voucher, Billing and Collections, TPI Contract Services, Business Orientation, CRM [transportation solutions] and Smart routing IVR call center automation.
Technology Used:
ASP.Net, C#.Net, VB.Net, IIS, SQL Server 2008, Web Services, JSON, XML, SOA paradigm [REST and SOAP].
Dovarri Inc. Mar 2004 - Sep 2006
Senior Solutions Architect
This company provides solutions in the sales and marketing area using Sales Force Automation [SFA] software. Dovarri solutions provide organizations with a proven set of industry-specific best practices, CRM applications, and business processes. Dovarri SFA is a secure web based solution, which is used to track and automate the sales cycle from start to completion of a sale. Chandrasekar reported directly to the CEO and President of the company and was one of the head architects involved in Architecting and development of the SFA.
Highlights of benefits delivered to business.
* The SFA was architected in the most optimized way that required the minimum number of clicks from the end user point to perform an operation, which is one of the main selling points for Dovarri SFA
* Architected the entire mobile version of the SFA which resides in a smart mobile device using SQL Server mobile version.
Chandrasekar's Responsibilities Included
* Involved in creation of architecture blueprint of SFA.
* Hands on creation of the SFA modules per Spec using Microsoft based technology.
* Coordination and Managing the IT team in Dovarri for implementation, customization, and delivery of SFA modules.
* In charge of Quality assurance of delivered module including Sanity report checks and Release gate process.
* Training the end users about the business process used in the SFA and support
Modules in the Software:
Registration Module, Mobile SFA, Reporting Module, Outlook iMarket Module, Authentication Module
Technology Used:
ASP.Net, C#.Net, VB.Net, VB 6, IIS, SQL Server 2000, Web Services, XML, SOA paradigm using SOAP.
IpNetfusion Inc. Sep 2003 - Mar 2004
Software Engineer
"Cisco Cable Test Automation Project": Testing the Cisco soft switches by designing and automating the test cases using EAST, a sophisticated, user-friendly, and scalable diagnostic tool for simulation and load testing of the next generation of wireless and wireline, telephony and internet, voice and data telecommunications networks by IpNetfusion. The protocols involved are H.323, SIP, and MGCP
The University of Texas at Dallas Sep 2001 - Sep 2003
Research Assistant
"EPLAN": Designed and implemented a secure, high availability web-based Integrated Contingency Handling and Planning System (http://hazmat.erplan.net) for the Environment Protection Agency [EPA]. The system provides critical facility information for police and fire fighters for handling emergencies. Currently agencies all over Texas, Louisiana and Arkansas are using the system. The project was implemented using C/C++/Java, CGI, Perl, Netscape Directory Server 4.0, Apache Web Server and HTML.
EDUCATION
Master of Science in Computer Science Software Engineering (3.69/4.0) The University of Texas at Dallas
Bachelor of Engineering in Computer Science (3.9/4.0) Shanmugha College of Engineering, India
REFERENCES
Available on request
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