Heather Frey
Email: ********@**************.***
Address:
City: Arnold
State: MD
Zip: 21012
Country: USA
Phone: 239-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Friendly and courteous server/bartender with eight years' work in a bar and restaurant setting. Proficient knowledge of food, wine and spirits. Seeking a position in an lively restaurant setting.
Educational Background:
High School Dipolma from Anne Arundel Community College, Arnold MD 1/2001 to 6/2012 (Criminology)
Job History / Details:
Summary
Friendly and courteous server/bartender with eight years' work in a bar and restaurant setting. Proficient knowledge of food, wine and spirits. Seeking a position in an lively restaurant setting.
Highlights
Organized and efficient server
Upbeat, outgoing and positive
Flexible schedule capability
High energy
Committed team player
Food safety understanding
Liquor and smoking laws familiarity
Bar terminology
In-depth food and wine knowledge
Works well under pressure
Thrives in fast-paced environment
Accomplishments
Consistently rated "excellent" in feedback from customer surveys regarding server friendliness, promptness and attentiveness.
Experience
April 2012 to October 2012
Eastport Yacht Club Eastport, Maryland
Server/Bartender
Greeting customers.
Working banquets functions as a mixologist.
Kept the restaurant clean and sanitary.
TIPS certified.
October 2009 to March 2012
Griffins Grill Arnold, Maryland
Server/Bartender
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Answered questions about menu selections and made recommendations when requested.
Quickly recorded transactions in MICROS system to deliver prompt service.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
March 2006 to July 2009
Channel Mark Restaurant Fort Myers Beach, Florida
Server/Bartender
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Consistently provided professional, friendly and engaging service.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Education
2012 Anne Arundel Community College Arnold, Maryland
Associate of Arts Criminology