Customer Service Manager

Adam D. Perhosky

Email: ********@*****-*******.***

Address:

City: Tallahassee

State: FL

Zip: 32304

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Manager and bartender passionate about the hospitality industry and customer service seeking a managerial position.

Educational Background:

High School Dipolma from Florida State University, Tallahassee FL 1/2001 to 10/2012 (Hospitality Management)

Job History / Details:

Objective

Manager and bartender passionate about the hospitality industry and customer service seeking a managerial position.

Summary of Qualifications

Productive, hard worker with an exemplary work ethic

Reliable employee with high moral standards and integrity

Loyal person with an excellent work record

Young energetic entrepreneur with great people skills

Goal-driven leader with the ability to motivate and be motivated

Education

2012 Florida State University Tallahassee, FL

Hospitality Management, Bachelor of Science

Experience

June 2011 to Current

AJ Sports Bar Tallahassee, FL

Marketing/Bar Manager

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency

Carefully interviewed, selected, trained and supervised staff

Scheduled and directed staff in daily work assignments to maximize productivity

Strategically developed effective marketing plans to increase sales and profits while managing costs

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees

July 2010 to June 2011

AJ Sports Bar Tallahassee, FL

Bartender

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating

Effectively handled customer complaints and special requests

Maintained a positive working relationship with fellow staff and management

September 2009 to July 2010

AJ Sports Bar Tallahassee, FL

Barback

Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency

Stored back-up supplies needing refrigeration for later use

Promoted upcoming bar events, programs and weekly trivia game nights

Carefully organized, maintained and cleaned up liquors, fruits, glassware, linen, silverware, paper supplies and sundries in designated areas

June 2007 to September 2009

Chick-Fil-A Tampa, FL

Team Member

Entered orders into the computer system quickly and in proper sequence

Provided fast, friendly, professional service to all guests

Accomplishments

Promoted to manager after demonstrating great work ethic and loyalty to the business

Exemplifies the ability to meet, greet, and introduce people of all demographics

Volunteered for the Muscular Dystrophy Association for 160 Hours a year since 2007

Graduated from Florida State University with above a 3.0 GPA

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