Customer Service Medical

Sheila Cadmus

Email: ********@**************.***

Address:

City: Washington

State: NC

Zip: 27889

Country: USA

Phone: 252-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Professionally trained L.P.N. with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. I am an: Enthusiastic L.P.N. with experience providing compassionate care in a nursing home and Assisted Living environment. I am patient-focused with a background also in geriatric care, with excellent people skills and a dedicated work ethic and have demonstrated medical procedure competency. I am a caring nurse with excellent communication skills with 26 years experience. I have also had the privilege of working this past year doing basic screening, diagnostic treatment and rehabilitative and supportive services as a member of a primary health care team.

Educational Background:

High School Dipolma from Cuyahoga Community College, Cleveland OH 1/2001 to 9/1986 (Nursing)

Job History / Details:

Professional Profile

Professionally trained L.P.N. with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. I am an:

Enthusiastic L.P.N. with experience providing compassionate care in a nursing home and Assisted Living environment. I am patient-focused with a background also in geriatric care, with excellent people skills and a dedicated work ethic and have demonstrated medical procedure competency. I am a caring nurse with excellent communication skills with 26 years experience. I have also had the privilege of working this past year doing basic screening, diagnostic treatment and rehabilitative and supportive services as a member of a primary health care team.

Qualifications

Clinical experience- Assisting MD with procedures

Diabetes and nutrition- taught class in assisted living

Running staff meetings

Patient counseling

Administering medication

Strong medical ethic

Enthusiastic caregiver

Mobility assistance

Colostomy care

Body mechanics

Hematology testing

Self-directed

Hospice and palliative care experience

Patient/family focused

Prioritizing/managing deadlines

In- and out-patient care

NG tube insertion and removal

Hospice care provider

Physical assessments

Minor surgery assistance

Medical clinical procedures

Customer service

Spirometer reading

Venipuncture/blood draw

Proper catheter insertion/removal

Palliative care awareness

Oncology-

Compliance reporting

Ears/Nose/Throat experience

Taking patient histories

Computerized charting

Diabetes, Hospice and Stroke Patient Care

Relevant Experience

Computer Proficiency

Used Microsoft Excel to develop inventory tracking spreadsheets.

Documentation

Documented patient intake information.

Documentation

Documented patient information obtained from intake interviews.

Living Assistance

Served meals, assisted with feeding ambulating and turning and positioning in bed.

Custodial Duties

Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, emptied patient dirty linen hampers.

Reporting

Prepared regular charts on patient's health related history, medication restrictions and allergies.

OSHA Compliance

Properly disposed of daily biohazard waste in compliance with federal and local regulations.

Patient Education

Educated patients about medical procedure steps, recovery measures and medication instructions.

Assessment

Executed full patient assessments, including NG and G tubes.

Compliance

Maintained compliance with regulatory standards by .

Family Support

Educated families about procedures, treatment regimens, prevention and care.

Documentation

Ensured charting accuracy through precise documentation.

Experience

10/2/2012 12:00:00 AM

Sovereign Healthcare Washington, NC

Administrator

Oversaw and managed 50. Processed monthly reports for department performance.

Effective counseling in health maintenance and disease management,Liaised between patients and physicians to ensure patient comprehension of treatment plans.

Conducted classes for all staffing. Oversaw the training of new staff routinely.

Delegated staff duties.

Trained new staff on quality control procedures.

Followed infection control procedures.

Often commended for maintaining the safety, respect and dignity of residents.

Self-directed with astute judgment skills. High level of personal accountability.

Instructed patients and family members on proper discharge care.

Closely monitored acute conditions.

Provided necessary health education training for patients.

Assisted patients with multiple chronic diagnoses including COPD and asthma.

Supported patients with customized patient teaching tools.

Took and recorded patients' temperature, pulse and blood pressure.

Utilized strong assessment skills to determine necessary patient care.

Obtained vitals for a floor of 25 patients per shift.

Provided quality nursing care in accordance with resident care policies and procedures.

Worked as part of team to ensure proper care of body mechanics and safety of patient.

Maintained all confidential personnel files, license and CPR compliance records.

Scheduled patient admissions and discharges and

staff in patient care activities while maintaining a high level of staff morale and professionalism.

Education

1986 Cuyahoga Community College Cleveland, Ohio

Nursing

LVN/LPN Associate's degree.

Diabetes Management coursework

Administrator License from North Carolina Department of Health and Human Services for Assisted Living

Food Service coursework

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