Customer Service Sales

Amber Olmos

Email: ********@**************.***

Address:

City: Victorville

State: CA

Zip: 92394

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly competitive and dynamic . Recognized as a decisive leader and excellent team player. Enthusiastic motivated sales associate with extensive customer service and sales experience. Dedicated employee with high integrity, strong work ethic and great leadership skills.

Educational Background:

High School Dipolma from Victor Valley College, Victorville CA 1/2001 to 6/1998 (Liberal Arts)

Job History / Details:

Career Focus

Highly competitive and dynamic . Recognized as a decisive leader and excellent team player.

Enthusiastic motivated sales associate with extensive customer service and sales experience. Dedicated employee with high integrity, strong work ethic and great leadership skills.

Summary of Skills

Customer targeting

Strategic event planning

Negotiation skills

Strategic planning

Accomplishments

Process Improvement

Achieved revenue objective by implementing cost-cutting measures.

Sales and Promotion

Achieved status as one of the top 10 employees Client Interface

Client Interface

Managed close relationships with clients answering and fulfilling customer request

Staff Training

Trained staff on basics of job related tasks

Marketing Consulting

Advised and assisted non-profit organizations in business startup, business plans, marketing, public relations and communications with a 95 percentage success rate.

Partner Development

Effectively helped raised $30,000 in sponsorship dollars for a nonprofit organization through effective networking and community involvement activities.

Professional Experience

November 2004 to August 2012

Fed Ex Express Victorville, Ca

Currier

Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.

Safely loaded and unloaded deliveries according to size of load and content description.

Processed shipment documents neatly and efficiently for each load.

Submitted all delivery documentation in a timely manner.

Operated delivery vans in accordance with company safety policies and procedures.

Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary. Planned and executed special events

June 2002 to November 2005

Marie Calendars Victorville, Ca

Waitress

Consistently provided professional, friendly and engaging service.

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

June 1998 to October 2001

United States Post Office Victorville, Ca

Mail Currier

Transported deliveries locally and over the road.

Safely loaded and unloaded deliveries according to size of load and content description.

Conducted daily DOT pre-trip inspections according to a set checklist.

Maintained a daily, legible DOT log book and submitted corresponding documents.

Operated delivery vans in accordance with company safety policies and procedures.

Delivered customer orders to homes and places of business within established time frames.

January 1993 to October 2001

Steer N Stein Victorville, Ca

Waitress

Consistently provided professional, friendly and engaging service.

Appropriately suggested additional items to customers to increase restaurant sales.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Addressed diner complaints with kitchen staff and served replacement menu items promptly.

Regularly checked on guests to ensure satisfaction with each food course and beverages.

Skillfully anticipated and addressed guests' service needs.

Education

1998 Victor Valley College Victorville, Ca

Associate of Arts Liberal Arts

Related coursework: Child Development

Contact this candidate