Customer Service Years Experience

Kelly S Rowe

Email: ********@*****-********.***

Address:

City: Rochester

State: MN

Zip: 55901

Country: USA

Phone: 507-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

SUMMARY Individual with excellent work ethic and ten years experience focused on Customer service, quality and results. Person with compassion and is dependable. OBJECTIVE Secure a position that will allow me to use my interpersonal, analytical and teaming skills to meet the company's goal. Gain additional work experience to support my career in Social Work.

Educational Background:

High School Dipolma from RCTC, Rochester MN 1/2001 to 5/2010 (General)

Job History / Details:

Professional Summary

SUMMARY Individual with excellent work ethic and ten years experience focused on Customer service, quality and results. Person with compassion and is dependable. OBJECTIVE Secure a position that will allow me to use my interpersonal, analytical and teaming skills to meet the company's goal. Gain additional work experience to support my career in Social Work.

Core Qualifications

Strong verbal communication

Proficiency in Lahu, Thai, and Laos

Excel in Customer Service

Conflict resolution

Quick learner

Extremely organized

Microsoft Office

Team leadership

File/records maintenance

Experience

January 2012 to Current

IMAA ROCHESTER, MN

IMAA- Interpreter

Interpreting understandable languages to clients.

December 2011 to April 2012

Choices of Southeastern MN Rochester, MN

Receptionist

April 2004 to October 2009

Women's Shelter INC ROCHESTER, MN

Advocate

Developed individualized treatment plans addressing family relationship problems. Developed liaisons and networks with other parole officers, community agencies, correctional institutions, psychiatric facilities, and aftercare agencies to plan for helping offenders with life adjustments. Gathered information about offenders' backgrounds by talking to offenders, their families and friends, and other people who have relevant informationGuided clients in the development of skills and strategies for dealing with their problems. Identified family members, social networks, and community systems that need to be included in treatment plans for clients. Prepared records and case files.

December 2002 to September 2003

Methodist Hospital Rochester, MN

Patient Care Assistant

Assisted patients with daily activities after surgery.

Ambulation and taking vitals as requested by the nurses.

July 2011 to November 2011

Project Hope" Olmsted County Family Service Rochester, MN

Internship

Worked independently and as part of a team to achieve goals as requested by the agency. .

Education

May, 2014 RCTC Rochester, MN

Associate of Arts General

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