Management Manager

Sarosh Hussain

Email: ********@**************.***

Address:

City: Sugar Land

State: TX

Zip: 77479

Country: USA

Phone: 832-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Information Technology Leader with over 12 years of experience providing strategic and tactical guidance to organizations on critical technologies and trends and how to best deploy them to gain operational efficiency, reduction in Capital and Operational expenditure, attainment of business agility and competitive advantage. Deep technical skills in Infrastructure and Application domain coupled with business and soft skills in Management, Finance, Budget, Forecast, Estimation, Business case/Proposal development, Articulation & Presentation, Project Management Lifecycle, Organizational Change, Communication and Transition Management.

Educational Background:

High School Dipolma from University of Houston, Victoria TX 1/2001 to 4/2007 (Computer Science)

High School Dipolma from University of Houston, Victoria TX 1/2001 to 10/2012

Job History / Details:

Executive Profile

Accomplished Information Technology Leader with over 12 years of experience providing strategic and tactical guidance to organizations on critical technologies and trends and how to best deploy them to gain operational efficiency, reduction in Capital and Operational expenditure, attainment of business agility and competitive advantage. Deep technical skills in Infrastructure and Application domain coupled with business and soft skills in Management, Finance, Budget, Forecast, Estimation, Business case/Proposal development, Articulation & Presentation, Project Management Lifecycle, Organizational Change, Communication and Transition Management.

Skill Highlights

Management Skills

Customer service, connection and relationship

People and Team building

Resources and Budget

Goal and Expectation Setting

Value chain to Business

Change and Transition

Cross-Group Collaboration

Communicate vision and values

Strategic Planning

Leading Meetings & Presentations

Project & Delivery Management

Benchmarking, operational excellence, re-organization

Technical Skills

Data Center Transformation

Identity and Access (Active Directory, Federation, Rights Management, Encryption, Certificate, Forefront TMG, UAG, FIM)

Virtualization & Private Cloud (HyperV, VMWare, System Center, AppV, Citrix, Self Service)

Public cloud (Azure, Office 365, Amazon EC2)

Unified communication (Exchange, Lync, VOIP)

Desktop Transformation (VDI, AppV, MedV, MDT, ZTI, User State Virtualiz.)

Automation (VBScript, Powershell, Orchestrator)

ITIL Service Management (BMC ITSM, MS SCSM)

ERP (SAP, Oracle)

BPM (Oracle Hyperion HFM, FDM, Analysis, Reporting)

Core Accomplishments

Data Center Consolidation: Designed and implemented a multiyear Data Center Transformation program that resulted in over $100MM of savings over a 3 time frame. Traditional Data Center was put through a series of Application Rationalization, Consolidation, and Virtualization solutions across all levels of computing.

Data Center Management and Operations: Design and Deployment of Management solutions to enable Monitoring and Automation of compute platform primarily using system center suite.

IT Service Management (ITSM) Deployments: Deployment of ITIL based service management across global IT. BMC Remedy ITSM and Microsoft System Center Service Manager (SCSM)

ERP/BPM Implementation: held numerous functional and technical roles during ERP implementations based on SAP as well as Oracle EBS R12, BPM & Hyperion 11

Enterprise Mobility: Design and Deployment mobile device strategies including governance & policies to enable consumerization of IT via programs such as Mobile Computing, Bring your own device BYOD, Device Management MDM, Virtual Desktop (VDI), User state virtualization, Application virtualization, Enterprise App Store etc. Addressed issues such as hidden costs such as licensing, Data/network usage fees, taxes, eDiscovery, data privacy and compliance issues etc..

Enterprise Directory and Collaboration: Numerous Upgrades, Consolidations, Migrations of Microsoft Lync, Exchange, Active Directory

Cloud Computing: Design and Deployment of Cloud solutions to transform Virtualization to next level by deploying private/public/Hybrid cloud solutions (IAAS, SAAS, and PAAS) enabling self-service, cost model, on-demand scaling while addressing security and privacy concerns

Enterprise Application Portfolio: Benchmark, inventory & rationalization of enterprise application footprint to reduce support, maintenance and licensing cost

Desktop Transformation: Design and Deployment large environments to latest OS 100k seats

Program, Project, Vendor and portfolio Management: Managing full spectrum of projects and programs including Scope, Time, Cost, Quality, Resource, Communication, Risk, Procurement, Financial & Stakeholders

Professional Experience

April 2011 to Current

Hitachi Consulting Houston, TX

Sr. Manager II

In the global Arthur Anderson/Grant Thornton descendant organization I currently serve a Sr. Manager II responsible for Technology thought leadership, strategy and management and growth of Infrastructure, Data Center, Communications & Cloud Practice in south central/gulf coast region. My time is split 50 percentage delivery, 30 percentage Sales and 20 percentage Management

Delivery: Design and Deployment of infrastructure solutions encompassing entire Microsoft core IO stack i.e. Virtualization, Private cloud, Public cloud ((IAAS, SAAS, PAAS), Security, Compliance, Identity and Access Management, Messaging/Unified communication, Desktop and Applications. A fair amount of Citrix and VMWare as well. Specific products listed in AREAS OF EXPERTISE

Sales: Develop and communicate vision and driving it to execution. Estimate budget, resourcing, scheduling & staffing. Develop Marketing and contractual material such as MSAs, SOWs, RFP, RFI, Methodology, ROI, TCO calculations and benefits realization. Deal initiations and close. Grossed $2 MM of services in 2011 annual revenues.

Management: Hiring the right people, having a tier one Rolodex, chock-a-block full of trusted contractors, and retaining high performers. Managing large project with budgets ranging from $100k to $5MM. Directing 4 Managers and 25 indirect reports including offshore and onshore workforce. Accounting and P&L management as well as forecasting. Also serve as a Career Adviser to 3 Managers to groom and develop them into Leaders.

October 2010 to March 2011

Avanade (An Accenture Subsidiary) Houston, TX

Sr. Manager

In a Microsoft/Accenture owned global consulting organization my role was to provide leadership and oversight on design, install and configuration of infrastructure solutions for Avanade Enterprise Customers. I lead teams through plan, analyze, design, build, test and deploy phases of enterprise infrastructures. I was also involved with driving technology decisions at the executive level for customer organizations. I contributed to Avanade's vast repository of intellectual property. I was also involved in the selling of Avanade solutions, proposal development, change requirements, marketing/PR initiatives, developing customer relationships and analyzing the customer's business. Technology domains include but not limited to

Platform Migration: Migrate platforms to the latest Microsoft operating system

Server Consolidation: Maximize under-utilized resources to increase reliability and centralize administration

Data Center Operations: Enable efficiently operations and reduce costs while increasing predictability

Enterprise Directories: Deploy enterprise-wide directories to enable Identify and Access Management

Desktop Deployment: Execute large-scale desktop deployments without productivity or data loss

January 2010 to November 2010

FMC Technologies Houston, TX

System Architect

In a fortune 500 O&G equipment and services technology company I served as a System Architect responsible for insourcing Data center Management and Monitoring solutions as the company moved from outsource to insource model. Some of the major projects include

System Center Configuration Manager Deployment: Collapse several isolated Configuration Management solutions based on SMS 2003, Altiris and SCCM that existed in different parts of the organization due to number of reasons such as muti-vendor outsourcers, mergers & acquisitions and decentralized IT department. Proved the inefficiencies of the current environment and significant ROI for building a cohesive global configuration management solution while satisfying compliance and control requirements of every region. Lead an international team of 4 individuals from each region to develop and deploy common configuration management system based on System Center Configuration Manager 2007. The solution comprised of 1 Central Primary in North America for centralized and consolidated reporting, 4 Regional Hub Primary sites (North America, South America, Asia Pacific and Europe) 19 Secondary Sites with Proxy Management Point for Efficient Bandwidth utilization and Control, 40 Standard Distribution Points and 5 Branch Distribution Points for efficient remote software and OS delivery.

Windows 7 Deployment: Setup and configured a Windows 7 image and a lite touch deployment process for XP Migration. Deployed MDOP suite with App-V and Med-V to the mitigate application compatibility issues

July 2006 to December 2009

LyondellBasell Houston, TX

Technical Lead

In a fortune 500 chemical company, I served as a Technical Lead responsible for applying Enterprise Architecture methodologies such as TOGAF, Zachman, and Gartner to design and deploy Comlpex Applications to meet the current and future needs of the business. I also served as a single point of contact for all Technical, Functional and Business Teams associated with the given project.

Lead some of the largest non-SAP projects at LyondellBasell with the budgets over $5MM :

Oracle Hyperion system 9.3: Implemented Highly Availability, DR Capable environment to handle all corporate financial consolidation and reporting. Final solution includes HFM, FDM, Web Analysis, Reporting, BI Shared Services and SmartView add-in for excel. Integrated Multiple org structures, Intercompany eliminations, Sub-entity structures, Sub-account tables, Currency translation across the global organization. The implemented solution was used to decommission multiple instances of legacy Hyperion systems, complex & labor-intensive excel based worksheets and other point solutions. All key financial information was migrated to Hyperion for both external and internal reporting. Established Data mappings and setup data feeds, integrations and synchronization via ETL, web Services and direct integration to/from sources such as SAP. Setup rules, calculations and reporting as well as security and provisioning.

BMC Remedy ITSM 7.5: Implemented load balanced, DR capable, high availability ITSM solution based on BMC AR System Server Group, Service Desk (incident and problem), Change Management, Asset Management, Service Request Management, Service Level Management, BMC Analytics and Dashboards Atrium Core, CMDB, N-Tuition SAP Connector & Engyro SCOM Connector. All hardware and software asset data was migrated from SAP and other sources to Asset Management Module while creating a CMDB to be used across all modules. Integration requirements were met by using built-in Active Directory connectors for LDAP authentication as well as extraction for User Information and attributes used in Service Desk. Integration with SAP was setup for Departmental and cost center information, Integration with Exchange was setup for email engine and workflow automation for incident and change management, Integration of SAP Workflow were setup via Web Services, integration with SCCM was setup via ETL, Integration with SCOM was setup via connector provided by Engyro.

DataCenter Consolidation: Facilitated merger and acquisition of Lyondell and Basell by migrating Basell US sites to Lyondell's infrastructure. Migrated server, network, user, data, applications and other services enabling LyondellBasell to in-source maintenance and hosting. Effectively utilized 3 Data Centers in Dallas, Houston and Rotterdam for optimum placement of servers and services

Global XP Rollout: Design and deployment of a single core operating system image to support 14 different models of PCs across the organization. Wrote workstation/user logon and log off as well as several build and maintenance scripts. In conjunction with security team, designed the group policies applied to workstations.

SCOM 2007 Upgrade: Assisted with the design and deployment of MOM upgrade to SCOM 2007 architecture. Assisted with migration and addition of Management Packs for AD, Exchange, IIS, and SQL. Assisted with configuration, authoring, tuning and customization of management packs

June 2005 to July 2006

Chevron Houston, TX

Systems Engineer

In a fortune 10 company I was responsible for daily administration of SMS, Server, Disaster Recovery, Business Continuity, AD/DNS/DHCP clean-up and PKI/Smart badge. Notable Project was

Domain Consolidation: Integration and Migration of acquired company's (UNOCAL) multi-domain Active Directory Forest to Chevron's structure. The migration also includes dependent services such as File, Print, Email, SMS, PROXY, Firewall, DNS, DHCP, User Data, Permissions and Shares.

Disaster Recovery and Business Continuity: Assisted with Disaster Recovery/High Availability architecture assessment, solution development and Capacity Forecasting as well as conducted DR exercises, simulations, and tests to validate DR plans

August 2002 to June 2005

ExxonMobil Houston, TX

Deployment Lead

In the fortune 1 company I was responsible for the planning and deployment of migrating Upstream research Center to XP using Altiris and SMS while preserving user settings and applications, additional responsibilities include

Testing, evaluating and recommending network/hardware/software requirements, capabilities & readiness

Creating activity reports and dashboards using WMI, SQL and WQL languages.

Writing WQL/SQL reports to collect migration data such as Hardware/Software inventory, licenses etc...

Education

2015 University of Houston Victoria, TX

MBA Management and Finance

2007 University of Houston Victoria, TX

Bachelor of Science Computer Science

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