Years Experience High School

Marcus Washington

Email: ********@****************.***

Address:

City: Columbus

State: OH

Zip: 43232

Country: USA

Phone: 440-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Over six years of experience as a professional Electronics technician committed to maintaining cutting edge technical skills and up-to-date industry knowledge.

Educational Background:

High School Dipolma from Devry University, Columbus OH 1/2001 to 6/2005 (Associate of Applied Science in Electronics and Computer Technology)

Job History / Details:

Career Overview

Over six years of experience as a professional Electronics technician committed to maintaining cutting edge technical skills and up-to-date industry knowledge.

Qualifications

Excellent problem-solving abilities

Hands-on and proactive

Various operating systems

Strong problem solving/troubleshooting skills

Excellent diagnostic skills

Troubleshooting XP, Outlook and VPN

Excellent communication skillsTeam

Team building/leadership

Strong analytical skills

Technical Skills

Skills Experience Total Years Last Used

Component level troubleshooting over five years experience

Specialize in building control systems I've studied and worked on control systems for over two years

MS office I'm very proffecient with making and maintaining spreadsheets/other documents

Computer repair/upgrade Currently repairing/upgrading laptops for Carefusion

Repairing CRT/LCD monitors and different POS syste Over seven years experience

Technical team lead Ensure everyone has the right skill and knowledge to perform their job effective and efficiently

Work Experience

January 2011 to Current

Glodyne/Decisionone Grove city, OH

IBM Technical Team Lead

Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.

Diagnosed and troubleshooted electronic problems and applied solutions to increase company efficiency.

Helped start and maintain Key Performance Metrics(KPM)

Work on repairing/imaging Laptops

Maintain process flow for the area and employees

July 2008 to January 2011

Decisionone Grove city, OH

Dell Technical Team Lead

Responsible for overseeing the production of Technicians.

Worked on problem-solving component failures.

Properly utilized equipment and tools to increase productivity, efficiency, and safety.

Responsible for verifying and repairing Repeat Return LCD's.

Education and Training

2005 Devry University Columbus, OH

Associate of Science Associate of Applied Science in Electronics and Computer Technology

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