Customer Service Assistant
Resume:
NATURAL HARDWORKER (SYRACUSE)
***********@*******.***
I'm a 23 year old male looking for work. Take a look at my resume and I know you can fit me in your thriving company. Please contact about any employment opportunities.
Brenton Anthony Spears 605 Park Avenue Syracuse, New York 13204 Home -- 315-***-**** Cell 315-***-**** ***********@*******.***
SKILLS/ABILITY ORGANIZATIONAL/MANAGEMENT - Initiating telephone calls, scheduling meetings, database management and mass mailings for Inspiration Leisure and Travel, LLC. - Detected problems and reported information to appropriate personnel for Securitas, Inc. - Collaborate with Say Yes staff and school administrators to coordinate after-school support services for children, while employed with the Say Yes Program - Detected problems and reported information to appropriate personnel for Securitas, Inc. - Collected data as compiled and prepare reports for Securitas, Inc. - Developed interpersonal skills and exercised opportunity and self awareness while attending United States Job Corp at Cassadaga - Exercised strategic thinking skills to identify issues that required immediate attention while employed at the Hamilton Street Boys and Girls Club and Sutherland Global Services CUSTOMER RELATIONS - Daily patrolling on foot or in vehicle to assure the surveillance of assigned area was provided for Securitas, Inc. - Database administration of customer information for Sutherland Global Services. COMMUNICATIONS - Excellent communication skills in greeting customers, listening and assessing requested desires, and assisting to satisfy needs - Supervise, direct and monitor dorm and student activities when requested by designated, Resident Advisor at Cassadaga Job Corp - Oversee structured learning environment for children, while employed with the Say Yes Program - Proficient Word Processing Skills: Microsoft Word WORK HISTORY Office Clerk December 2010 -- March 2011 Inspiration Leisure & Travel, Syracuse New York
Assistant Program Coordinator August 2010 -- November 2010 Say Yes Program, Syracuse, New York
Security Guard February 2010- April 2010 Securitas, Inc. USA, Liverpool, New York
Technical Trained in Carpentry and Plumbing April 2009-February 2010 United States Job Corp, Cassadaga, New York
Customer Service Rep. January 2009 -- March 2009 Sutherland Global Services, Syracuse, New York
Program Aide January 2008 -- August 2008 CONTACT Community Service Incorporate, Syracuse, New York
Assistant Supervisor -- After-School Program November 2006 -- January 2008 Boys and Girls Club of Central New York, Syracuse New York
Crew Member -- After-school and Summer September 2005-August 2006 Burger King Restaurant, North Geddes and West Genesee Street EDUCATION New York State Security Guard License UID# 100******** April 2010 Completion of 8hr Pre-Assignment Course for Security Guards, Completion of 16hr On-The-Job-Training Course
ITW RAMSET - Licensed Operator for the following tools October 2009 VIPER, D60, D45A,SA270, COBRA 721, L1600, HD22, RS22, R25 AND ROCKET
Occupational Safety and Health Administration - 10-hour Construction Safety Class October 2009
New York State Teaching Assistant --Certified 2008 Completion of Assessment of Teaching Assistant Skills
SUNY -- Onondaga Community College, Syracuse, NY September 2006 --Attended Major -- Social Science and Human Services
Henninger High School, Syracuse, New York -Graduated September 2002-June 2006
REFERENCES FURNISHED UPON REQUEST
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