Erica's InformationLocation: EVERETT, WATitle: Medical BillerExperience: 1 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2011-09-29 Helpful Links
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11030 Evergreen Way B213, Everett WA 98204 425-***-**** ******@****.***
Erica Day
Objective
To pursue a career in the medical coding and billing field that will encourage and allow me to further develop my strong desire to be a part of the medical community.
Experience
3/10-8/11
Washington Center for Pain Management
Edmonds, WA
Billing/Patient Account Representative
Patient Accounts: Patient statements, contact patients to discuss accounts, post payments, pre-collect, payment plans, collections, answer phones, check messages.
L&I, WMC, and PIP claims: Contact Claims Managers to receive authorizations for procedures, new patient and follow up office visits for five providers, discuss patients with providers if necessary for authorizations, contact patients to discuss their claims, prepare L&I documentation for providers, manage providers to ensure paperwork is completed, create super bills and invoices and send them with chart notes to Claims Managers, get authorizations through Qualis for special procedures, interact with vocational counselors, coding research.
Insurance: Keep track of insurance company updates, verify and update medical benefits for all major insurance carriers; including Aetna, Premera, Regence, Blue Cross Blue Shield, First Choice, Medicare, Secure Horizons, United, Uniform, Tri-care and many others.
New Patient Coordination: Obtain demographic and insurance information from patients, schedule appointments, request prior medical records.
Daily use of communication, customer service, and problem solving skills as well as good working knowledge of EMDs and Google docs.
2001-2007
Hutch Ceramics
Redmond WA & Maui, HI
Co-Owner
Distribution of high-end hawaiiana raku ceramics.
Management of business finances (payroll, bookkeeping, tax data preparation)
Resource management for up to 10 employees
Scheduling of operations
Customer relationship management
Special order processing,
Coordinating sales to 20 large gallery accounts, including: Ritz-Carlton Hilton Hawaiian Kea Lani and Fairmont Resorts Maui Hands
Education
2008-2009
Certificate of Proficiency in Medical Coding and Billing
2000 Maui Community College Maui, HI
3.8 GPA
ICD-9-CM training
HCPCS training
Knowledge of medical terminology
Medical software training
CMS 1500 proficiency
Medical front office procedure training
Microsoft Office Suite training
Expository Writing courses
1995 University of Texas at El Paso El Paso, TX
Liberal Arts Courses
References
References are available on request.