Administrative Assistant

Eric's InformationLocation: WORCESTER, MATitle: Snr Administrative AssistantExperience: 6-9 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: Green CardMember Since: 2012-08-08 Helpful Links

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Eric Appiah Dawutey

27 third streetWorcester

MA 01602

Phone: Mobile: 508-***-****)

Home: 508-***-****)

Email: ***********@*****.**.**

CAREER OBJECTIVE

To provide strategic operational support in project development and management by working closely with project teams and clients to contribute towards improving the quality and standards of projects for the benefit of a defined audience.

PROFILE

Has qualification in Administration, Marketing, Project and Operations Management.

An experienced marketing professional with excellent communication and problem solving skills, a demonstrated ability to work successfully across cultural barriers with over four years experience in a multicultural educational environment. Results-oriented with strong follow-through abilities to achieve excellence and very firm in ensuring duties are executed with a lot of attention to details and timelines to yield best results.

EDUCATION

Sept. 2009 – June 2012 BSc. Project and Operations Management

Ghana Institute of Management and Public Administration (GIMPA) Greenhill College, Legon

June 2004 – Dec. 2006 Diploma I.C.S.A (UK)

Institute of Professional Studies, Legon

Jan. 2002 – Dec. 2002 L.C.C.I, Marketing (UK)

Institute of Management Studies, Accra

WORK EXPERIENCE

Jan 2008 – July 2012 Senior Administrative Assistant - Examinations

Institute of Professional Studies (IPS)

Accra - Ghana

Responsibilities

§ Efficient management of students Academic Records

§ Monitoring, verification and publishing of students results / academic transcripts

§ Synchronizes and conducts Semester /Trimester examinations

§ Co-ordinates vetting for external examiners

§ Preparation of Lecturing & Exam time-table

§ Co-ordinates all activities relating to Semester Course allocation to Lecturers

§ Assess and re-directs students counseling needs

Feb 2004 – Dec 2006 Supervisor / Controller

Justice Metal Works

Accra, Ghana

Achievements

§ Successfully took inventory and examined merchandise to identify items to be re-ordered and replenished.

§ Consistently stocked storage areas and displays with new and transferred merchandise

§ Examined and inspected stock items for wear and defects and designed a reporting system for damages

§ Adjusted, repaired, assembled, and prepared products, supplies, equipment, and other items, according to specifications and customer requirements.

§ Delivered products, supplies, and equipment to designated area, and determined sequence and release of back ordered according to stock availability.

§ Compared office inventory records with sales ordered, invoices, and requisitions to verify accuracy and receipt of items.

§ Located and selected material, supplies, tools, equipment, and other articles from stock and issued stock items to workers.

Jan 2002 – Jan 2004 Front Office Associate

Hotel Georgia

Accra, Ghana

Achievements

§ Maintained excellent customer service delivery of all front-office activities of the hotel

§ Monitored performance of Support staff to ensure efficient operations and adherence to facility's policies and procedures.

§ Welcomed and registered guests ensuring their stay was comfortable to acceptable standards

§ Answered inquiries pertaining to hotel policies and services and resolved clients' complaints in a timely manner.

§ Received calls and addressed enquiries related to travel and tourism in Ghana.

Jan 1998 – Dec 2000 Teacher

PentecostElementary School

Koforidua, Ghana

Achievements

§ Successfully taught J.S.S. students Mathematics, Agricultural science, and Social studies;

§ Taught Primary 4 to 6 students all subjects including English, Mathematics, Social studies and Bible knowledge.

§ Prepared, administered, and corrected tests, and recorded results.

§ Assigned lessons, corrected papers, and heard Oral presentations.

§ Evaluated student performance and discussed pupil academic and behavioral attitudes and achievements with parents.

§ Kept attendance and grade records and prepared reports as required by school.

§ Counseled pupils when adjustment and academic problems arise.

§ Supervised outdoor and indoor play activities.

§ Attended staff meetings and attended workshops and in-service training activities.

COMPUTER SKILLS

Microsoft Office suite Advance working knowledge of Microsoft Word, Excel, Access and PowerPoint

ACADAMIC RESEARCH PAPERS

BSc. Project Paper Improving Bureaucracy in Local Government Ministry: The Case Study of Accra Metropolitan Assembly

EXTRA CURRICULA LEADERSHIP EXPERIENCE

2005/06 Organizing Secretary (I.C.S.A Students) – IPS, Legon

1996/97 Entertainment Prefect – SuhumSecondaryTechnicalSchool

REFEREES

Mr. Edward Bannerman Wood

Senior Assistant Registrar

Institute of Professional Studies (IPS)

P. O. Box LG 149

Legon, Ghana

Tel: (233-***-***-***

E-mail: ************@*****.***

Mrs. Rosemary Asiedu

Partner – Human Resource Management

Project Connect

P.O. BoxTN 1265

Teshie Nungua Estate, Ghana

Tel: (233-***-***-***

E-mail: ******.******@*****.***

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