Marketing Assistant

Location:

Center, TX

Posted:

October 10, 2012

Contact this candidate

Resume:

Mickey Chandler's Spamtacular

Where Email, Delivery, and Law come together

partner

MICKEY CHANDLER

Resume in PDF Format 1312 Southview Cir. Center, Texas 75935 936/657-4858

******@***********.***

EMPLOYMENT

OWNER/CONSULTANTWhizardries, Inc., Center, Texas

YEARS EMPLOYED (2001-PRESENT)

Provide consulting services on email delivery and legal/regulatory compliance issues for

marketing firms and attorneys involved in litigation.

Design and implement dynamic, database-driven websites using ColdFusion versions 4.5

through MX 7 in a Linux-based server environment.

Manage Linux-based server from running Redhat Linux versions from Redhat 10 to Fedora 6.

Server software currently includes Apache2, ColdFusion MX7, PHP, postfix, and proftp,

along with appropriate control scripts.

Organized and prepared Intellectual Property litigation for client defending trademarked

e-mail headers against infringement by domestic and foreign spammers.

DIRECTOR, ISP RELATIONS & REGULATORY COMPLIANCE

Informz, Inc., Saratoga Springs, New York

YEARS EMPLOYED (2005-2009)

Increased delivery rates from high 80%-range to more than 95% by significantly reducing

blocking and bounce issues.

Work directly with account managers and clients to ensure maximized, successful email

delivery. Guide clients on best practices and legal compliance. Warn or sanction clients

when practices found to be outside of legal or best practice guidelines.

Created ColdFusion scripts to monitor IP address reputation in multiple blacklists.

Review bounce logs and SMTP transaction data to identify delivery issues.

Work directly with multiple Internet service providers to address delivery issues.

Provide development and server administrators with specific feedback with a goal of

improving client email delivery.

ABUSE INVESTIGATORMail Abuse Prevention System, L.L.C., Redwood City, California

YEARS EMPLOYED (2000-2001)

Investigated reports of network abuse as a part of an outsourced abuse desk. Worked

directly in complex Unix environment to perform various tasks relating to ongoing duties.

These included verifying IP address ownership and routing, checking blacklist status, file

organization, etc.

Trained anti-abuse/email compliance personal at various client companies. Testing/QA user

of in-development abuse incident ticketing system product.

Assisted in litigation management and document preparation in several cases concerning

alleged improper blacklisting by another company department.

LEGAL ASSISTANT

Law Offices of Keith Kisner Austin, Texas

YEARS EMPLOYED (1997-2000)

Gathered, collated, and prepared material for settlement packages in a solo

practitioner s personal injury practice. Gathered, collated, and prepared material in

preparation for the filing of lawsuits. Drafted legal documents, including offers to

settle, pleadings, discovery requests and responses, motions, notices, and subpoenas.

THOUGHT LEADERSHIP

Goal: Increase recognition of expertise relating to technology, deliverability, best

practices and legal compliance relating to email.

SPAMSUITE.COMYEARS ACTIVE (2007-PRESENT)

Online repository of legal documents relating to email litigation. Also includes ongoing

legal commentary. The site has been referred to as The Groklaw of spam. Site averages

27,000 page views from 5,200 unique visitors per month.

SPAMTACULAR.COM

YEARS ACTIVE (2009-PRESENT)

Blog containing commentary on ongoing happenings in the email ecosystem along with best

practice guidance and timely information on blacklists and reputation systems. Site

averages 5,600 page views from 700 unique visitors per month.

EDUCATION

MASTER OF SCIENCE (INFORMATION SYSTEMS)

TARLETON STATE UNIVERSITY CENTRAL TEXAS, KILLEEN, TEXAS

YEARS ATTENDED (2005-2007)

Graduate level courses in computer information systems with an emphasis on team and

project management.

CERTIFICATE OF COMPLETION (LEGAL ASSISTANT)

University of Texas Austin, Austin, Texas

YEARS ATTENDED (1997-1998)

Studied all aspects of the practice of law and legal ethics as those subjects pertain to

the legal assistant/paralegal.

BACHELOR OF ARTS (GOVERNMENT)

Angelo State University, San Angelo, Texas

YEARS ATTENDED (1992-1996)

Took pre-law courses. Selected to participate in an invitation-only self-paced research

and writing class. The completed paper was selected by course instructor for submission

for peer review for publication.

REFERENCES

Available upon request.

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