Customer Service High School

Valerie L Watson

Email: ********@**-********-********.***

Address:

City: Sledge

State: MS

Zip: 38670

Country: USA

Phone: 662-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Educational Background:

High School Dipolma from Jackson State University, Jackson MS 1/2001 to 1/2005 (English and Modern Foreign Languages)

High School Dipolma from Northwest Mississippi Community College, Jackson MS 1/2001 to 10/2012

High School Dipolma from T.I.G.E.R. Pride, Jackson MS 1/2001 to 10/2012

Job History / Details:

Summary

Objective: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Core Qualifications

Customer service-oriented

MS Office proficient

Flexible

Detail-oriented

Excellent communication skills

Cheerful and energetic

Outstanding interpersonal skills

Dedicated team player

Excellent time management

Staff training and development

Goal-oriented

Reliable and dependable

Friendly demeanor

Able to work independently

Achievements

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Balanced daily cash drawers and vaults totaling an average of $[60,000].

Earned Team Member of the Month for outstanding customer service.

Professional Experience

November 2010 to Current

Select Staffing/Kuehne Nagel Olive Branch, MS

Production Assembler

Loaded and unloaded ship cargo.

Loaded and unloaded pieces into boxes for shipment.

Read work orders or received oral instructions to determine work assignments and material and equipment needs.

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.

Responsible for careful handling of all merchandise to avoid damage.

Recorded numbers of units handled and moved, using daily production sheets or work tickets.

August 2010 to October 2011

Fitzgerald's Casino Robinsonville, MS

Cage Cashier

Provide friendly, courteous, and efficient service to customers

Examined checks for identification and endorsement.

Handled various accounting transactions.

Coordinated daily cash reconciliation at a high-volume location.

Opened new customer accounts, including checking and lines of credit.

Trained employees on cash drawer operation.

Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons

Cash checks and process credit card advances for patrons

Maintain confidentiality of customers' transactions

Determine cash requirements for windows and order all necessary currency, coins, or chips

Supply currency, coins, chips, or gaming checks to other departments as needed

Count and verify cash amount at start of the shift

Receive payment for markers and send the paid markers to the bank.

August 2008 to August 2010

Quitman County School District Marks, MS

Teacher Assistant

Managed classrooms of 20 to 25 students during the absence of assigned teachers.

Observed and assessed student performance and kept thorough records of progress.

Set up lesson materials, bulletin board displays and demonstrations.

Implemented a variety of teaching methods such as lectures, discussions and demonstrations.

Met regularly with parents and guardians to discuss children's progress.

Observed and evaluated students' performance, behavior, social development and physical health.

Set and communicated ground rules for the classroom based on respect and personal responsibility.

Encouraged interactive learning by incorporating educational software and the Internet.

Taught after-school and summer enrichment programs.

Established positive relationships with students, parents, fellow teachers and school administrators.

Maintained accurate and complete records for 200Implemented remedial programs for students requiring extra assistance.

Completed training courses to keep up-to-date with new teaching methods and developments in the field.

students.

Education and Training

2008 Jackson State University Jackson, MS

Bachelor of Arts English and Modern Foreign Languages

Coursework in Psychology, Communications and English

Minor in Spanish

Member of T.I.G.E.R

Who's Who Among College Students

Dean's List

3.4 GPA

2005 Northwest Mississippi Community College Senatobia, MS

Associate of Arts Secondary Education

Minor in Spanish

Emphasis in English

Student government representative

Who's Who Among College Students

T.I.G.E.R. Pride,

Community Involvement

Sunday School Instructor

Choir President

Volunteer Tutor

Additional Information

Great hand skills and quick learner.

Flexible, reliable, and loyal employee.

Motivated self-starter with a strong desire to learn.

Professional appearance, attitude, and demeanor.

Excellent communication and multi-tasking skills developed from previous experiences.

Admirable work ethic.

Contact this candidate