Communications
Resume:
Francis Quintana
Email: *********@********.***
Address: *** ****** **
City: Denver
State: CO
Zip: 80220
Country: USA
Phone: 303-***-****
Skill Level: Experienced
Salary Range: 48
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Francis A Quintana
822 Forest
Denver, CO 80220
Social Security Number
*********@********.***
Work Experience: Qwest Communications
Capacity Provisioning Specialist
Nov 2, 1998 to June 30, 2011
Manager: Cheryl Fallos
Littleton, CO, USA
Hours/Week: 40
:
Responsibilities:
-Worked independently with moderate supervision.
- Ensure quality control checks are met based on established standards.
-Researched and answered queries from an outside vendor to resolve discrepancies in engineering work orders, records and various data bases.
-Researched and found errors generated by outside vendors for correction by vendor or Data Administration Group. Provide cataloging, database entry and database cleanup.
- Interpreted, analyzed, researched, and acquired resolutions to ensure accurate and valid outside plant records. Research, organize and identify data.
-Digitally posted changes to the records from engineering work orders, or from record correction requests, using computer aided drafting/AutoCAD.
- Responsible in handling escalation requests to digitize subdivisions into the database.
-To ensure the accuracy of posting, and records maintenance, researches and verifies information in numerous databases utilized by the engineering staff. Organize, catalogue, edit, maintain and update various data sets and database and any other data types.
-Review, interpret and analyze technical drawings, specifications, topographical maps, and other records of company assets (e.g. pole location records, loop make-ups, construction or engineering work prints and/or maps) as part of the capacity provisioning process work.
-Identify, format, and enter information into various databases. Post engineering work orders, perform land base and subdivision plat digitizing. Scan engineering documents into automated system(s).
-Draft and/or use drafting tools (e.g., drafts engineering work orders). Review, interpret and work with information on route layouts, cable make-up, cable records, Facilities Assignment Centers Services (FACS), exchange and/or trunk cable books or transfer sheets.
- Prepping, filing, and cataloging, scanning, auditing, quality control functions.
Bethel House, Inc
Director
Jan 2, 1984 to Nov 2, 1998
Denver, CO., USA
Hours/Week: N/A
Responsibilities: Founding Director and President of the Board for Bethel House, Inc, which provided housing and support services to persons living with AIDS. Supervised volunteers and staff, as well as having oversight over all areas of operation. Co-coordinated visiting nurses, home delivered meals, on site food bank and care teams.
For those residents who struggled with substance abuse or addiction, Bethel House provided residents a supportive environment for recovery. Various support groups and twelve step groups were part of the overall program for residents. Provided counseling for residents and guidance and support for volunteers and staff. Grief counseling and support Did project planning and development, and implementation of those plans. Prepared the budget, wrote grants, planned the type and scope of services provided. Interfaced with the community, with social service agencies, and with governmental agencies.
Diocese of the Holy Trinity
Priest
July 1, 1980 to Jun 1, 1998
Manager: Bishop James Mote
Denver, CO, USA
Hours/Week: N/A
Responsibilities: Various duties associated with parish administration and
pastoral functions, including counseling, education, training, public speaking,
community activism, charitable work. I served in various administrative capacities in
the Diocesan Administration. Sat on the Bishop's Council of Advice (somewhat like his
cabinet) for three terms. Was director of youth ministries for the Diocese. Sat on the
Diocesan Ecclesiastical Court. Was the Chairman of the Marriage Tribunal. Started a
mission parish, and was founder of Bethel House, Inc.(See above.)
Mountain Bell
Service Representative-Denver Phone Center
Jun 9, 1974 to July 1, 1980
Denver, CO, USA
Hours/Week: 40
Part of the crew that opened the first Phone Center. Provide telephone products and services to customers and assisted customers with product and billing issues in a face to face retail environment. Regularly and consistently exceeded sales benchmarks, and won awards for special promotions. On-call Assistant Manager.
Professional Activities / Organizations:
Mayor's Council on HIV Resources, planned and allocated funds to various HIV/AIDS services.
HIV Services Visiting Nurses Assoc-Board of Directors.
Aids Inter-faith Network-Board of Directors.
AIDS Coalition for Education-Board of Directors.
HUD's Housing Opportunities for Persons With Aids (HOPWA)- Aided housing providers, helped plan, promote and develop housing for PWA's, allocated funds for various housing initiatives.
Education: Antioch College/Juarez Lincoln Project
Winter Quarter, 1976 to Winter Quarter, 1978
GPA: (Overall) 3.5
Loretto Heights/University Without Walls
Spring Semester 1975
GPA: (Overall) 3.9
St Thomas Seminary College
Aug 15, 1971 to Jan 31, 1974
GPA: (Overall) 2.5
Other Skill Information:
Accounting, Advanced clerical, Budgeting,Counseling, Customer Service/
Client Advocacy, Personal Computers -Computer Aided Drafting. Thirteen years records management experience.
-Manipulation and navigation within various data bases. -Data
Administration. Development and Planning. Interpretation of engineering
work orders and symbols. Project management, Problem Analysis & Solving
Public speaking, Research engineering records, Recruiting, Supervising
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