managerial

Colleen Harris

Email: *********@********.***

Address: ***** ******* ***

City: Lomita

State: CA

Zip: 90717

Country: USA

Phone: 818-***-****

Skill Level: Entry

Salary Range: 45

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Colleen P Harris

objective

To obtain a position where I can contribute my customer service, marketing, organizational, and managerial abilities and experience.

experience

Enterprise Rent-A-Car, Los Angeles, CA

Account Representative, Enterprise Entertainment Division March 2012-Present

Handle fast-paced reservation and logistics coordination, and problem resolution

Responsible for account prospecting, account acquisition, and selling entertainment transportation solutions nationwide

Provide a specialized level of customer service, interacting with contacts of all levels of Enterprise management to facilitate production accounts

Coordinate and prioritize high volumes of corporate rental requests and follow-up communications

Mimi Teller Photography, Redondo Beach, CA

Part Time Executive Assistant/Wedding Photography Assistant February 2008-Present

Provide professional and efficient customer service for photography clients

Maintain focus and composure in highly charged bridal photography engagements

Plan detailed time lines to effectively manage use of complex photography equipment

Develop and manage new processes for budget management and accounts payable organization

Provide services for and maintain relations with vendors

Enterprise Rent-A-Car, San Fernando Valley Region, CA

Management Trainee June 2010-March 2012

Increase productivity by up-selling to larger vehicles and maintaining above average sales numbers for protection products, GPS devices, and other related items

Administrative tasks, such as handling customer accounts, maintaining and tracking fleet, and organizing and retaining the back end of the business

Customer service, including reviewing rental agreements, customer satisfaction calls and cultivating above average customer service ratings

Extensive training in managerial tasks, such as handling customer accounts and customer service issues, assisting in maintaining substantial overall branch numbers and personal sales statistics

Assist in training and developing fellow Management Trainees

Market to Body Shops, Dealerships, and other business accounts to retain good account relations

Communicate and implement developmental tactics to help create an organized and well-functioning branch environment

University of Redlands School of Business Office of Enrollment and Operations, Redlands, CA

Office Assistant May 2007-May 2010

Restructure existing data management and filing systems to increase efficiency and reduce costs

Compile marketing surveys based on specific demographics

Develop and compile budgetary data to assist University management with advertising campaigns

Efficient distribution of sensitive student and faculty documentation

Management of confidential student information

service and activities

Member, Toastmasters International Sherman Oaks Club 147 December 2010-Present

education

University of Redlands, Redlands, CA May 2010

B.S., Business Administration, Cumulative GPA 3.4

Study Abroad, IES Milan and Universita Cattolica del Sacro Cuore, Milan, Italy August 2009-December 2009

12403 Cumpston Street Valley Village, California 91607 C 818-***-**** *********@********.***

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