Administrative Assistant

Danae Heck

Email: ********@*****************.***

Address:

City: Fort Wayne

State: IN

Zip: 46808

Country: USA

Phone: 260-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Columbia City High School, Columbia City IN 1/2001 to 5/1985 (General studies)

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Schedule management

Attention to detail

Microsoft Office skills

Administrative operations

Filing and data archiving

Self-starter

Meeting deadline

Attention to detail

Staff motivation

Core Accomplishments

Management Support:

Ensured smooth operations by supporting executive team.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed customer records and billed accordingly.

Performed administration tasks such as filing, faxing reports, photocopying and scanning documents and invoices.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

January 1999 to Current

HVAC Systems Service, IN Fort Wayne, IN

Office Management

Compose, edit and proofread correspondence. Responsible for daily, weekly, and monthly reports. Type proposals, quotes, and agreements. Calendar and appointment management. Multi line phone systems, faxing, scanning, copying and collating documents. Daily time sheet reconciliation, invoicing, purchase orders, and tool inventory. Office management, supply purchasing, receptionist and file management. Responsible for the monthly filter and belt orders. Maintaining monthly contract inspections. Assisting service department in all aspects of daily functions. Including, taking and scheduling service calls, dispatching service technicians, maintaining and updating jobs daily.

March 1993 to January 1999

Classic Wood Products Columbia City, IN

Administrative Assistant

Office manager responsible for calendar and appointment scheduling. Multi line phone system, including faxing, and scanning documents. Time sheet reconciliation, invoicing, purchase orders, and inventory. File management.

March 1989 to February 1993

MacAllister Machinery Co. Inc. Fort Wayne, IN

Administrative Assistant

Multi line phone system, including faxing and scanning documents. Time sheet reconciliation, invoicing, purchase orders, inventory control. Office receptionist and file management. Scheduling service calls. Dispatching service technicians and maintaining job board.

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