Technical Support

john ahrens

Email: ********@***********.***

Address:

City: covington

State: LA

Zip: 70433

Country: USA

Phone: 985-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Self-motivated Technical Support Representative with 25 years experience. Willing and able to learn new systems and adapt with changing corporate environments.

Educational Background:

High School Dipolma from Delgado, New Orleans LA 1/2001 to 1/1980 (digital electronics)

Job History / Details:

Career Overview

Self-motivated Technical Support Representative with 25 years experience. Willing and able to learn new systems and adapt with changing corporate environments.

Qualifications

Excellent problem-solving abilities

Strong analytical skills

Hands-on and proactive

Fostering teamwork

Computer applications

Local remoter systems support

System upgrades

Strong problem solving/troubleshooting skills

Optimizing and performance tuning

Technical help desk experience

On-call experience

Excellent diagnostic skills

Excellent problem solving skills

Customer needs assessment

Technical Skills

Skills Experience Total Years Last Used

Hardware and software professional for PC all areas 25

Accomplishments

Project manager for Compaq and DEC. installed and maintained servers and pc's on vms, dos, and windows platforms

Work Experience

January 2003 to Current

John's PC Service LLC Covington, Ka

Owner and Operator

i started my own company to repair computers. i also do remote support for my customers.

February 1979 to March 1987

D.E.C Bedford, Mass

Field service engineer

February 1973 to February 1979

US Navy

Electrician Mate

Schooled and worked as an electrician in the Navy.

Education and Training

1980 Delgado new orleans, la

Associate of Science digital electronics

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