Computer Technician

Derek Wang

* ******* **. ***** **** M*H *K*

Tel : 416-***-****

Email: ********@*****.***

OBJECTIVE: To obtain a position as Computer Technician

HIGHLIGHTS OF QUALIFICATIONS:Extensive Technical Support and Customer Service experienceStrong relationship building skills for both internal and external clientsExcellent verbal and written communication skills, able to multi-taskProven problem solving and troubleshooting skills by using a methodical and analytical approachTeamwork spirit and able to take initiatives Creative, adaptable, dynamic, reliable, works well under pressure Strong abilities of research and grasping the new technology

WORK EXPERIENCE:

General Helper

Sctimes media, Toronto 07/2009 ~ 12/ 2011

Typed data into computer systemMade phone call for telemarketing development

General Helper, Toronto 10/2007 ~ 06/2009

Iseehear Inc.

Answered the hotline and replayed customer’s questions about sold productsSolved problems in the customer service processMade phone call for money collectionResponsible for customer feedback and complaints

Truck Driver Toronto 12/2006 ~ 02/2007 Alrange Container Service Delivered cargo the client in GTA area

General labor Toronto 08/2006 ~ 12/2006 Great Connections Employment Loaded and Unload the Cargo from the Trailer

General labor Toronto 05/2006 ~ 07/2006

Premmetiea Product Operated the machine for the metal product

Truck Driver,Toronto, 02/2005 ~ 04/2006

Craig Hind Chrysler Dodge Jeep Ltd & various companies,

Verified material in stock and made a new stock order if necessary;Prepared material orders for shipment;Received material orders from suppliers;Prepared shipping orders for delivery of material to customers Arranged trucking or deliver of goods by courier.

J2EE Developer, Japan 04/2003 ~ 01/2005 Symphony Ltd.

Project is Online news publishing system ( Contents ) using Java, EJB2.0, BEA Web Logic, Oracle9 database system, Reporter can use the online service system to submit gathered raw material. The editor can edit the matters and publish the news to the media.Participated and developed the classes of Utility package in the project to read

the data from property file and process base on the business logic Successfully developed Session bean and CMP Entity bean for middle tie

Computer Engineer, China 07/1990 ~ 09/2002

Songliao Water Conservancy Committee

Analyzed information collected in the drainage area for the water flood to determine, recommended, and planned layout, including type of computers and peripheral equipment modifications Created the North-eastern area GIS (Geographical Information System) for water flood surveyCollected and received the signal form meteorological satellite and transformed the signal to data in the PC under GIS Analyzed user needs and recommend appropriate hardwareBuilt, tested and modified product prototypes, used working models or theoretical models constructed using computer simulationConferred with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall systemDesigned and developed computer hardware and supported peripherals, including central processing units (CPUs), support logic, microprocessors, custom integrated circuits, and printers and disk drives

EDUCATION:

Bachelor of Science, Environment science

Jilin Agriculture University, China 1990

REFERENCES AVAILABLE UPON REQUEST

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