industrial engineering

JUAN FELIPE RODRIGUEZ

B.Sc. Degree in science industrial engineering / Manufacturing process

**** *** **** ****, ********, Quebec H3G1B4

Cell Number: 438-***-****

E-mail: *.*.*.****@*******.***

Spoken and written languages: English, French, Spanish.

Specific knowledge: Manufacturing procedures, statistical methods, engineering specifications, quality control, maximize product reliability and minimize cost.

Computer skills: MS Project, MS Excel, MS Word, MS Power point, Internet, Social Media.

OBJECTIVE

Industrial engineer opportunities to effectively utilize my technical knowledge and engineering skills to execute various engineering and manufacturing related projects.

SUMMARY

Industrial of product and business development. International experience in the commercial and technical divisions of divers industry products, along with expertise in management of technology and innovation. Highly motivated, great team worker and focused in obtaining high performance results even under adverse situations.

Specialized in technical support, account management, project management, multicultural teamwork, technology assessment and negotiation.

PROFESSIONAL EXPERIENCE

QUALITY ASSURANCE ENGINEER.

VMC CONSULTING GROUP, Montreal – Canada.

April 2012 – CurrentlyExperience with QA methodology and QA (User acceptance testing) strategies to ensure the quality assurance controlResponsible for the bug-tracking database to analyze and report software test results.Have direct communication with the developing area to make sure that all of the programs work properly before the release date.Produce test plans from the requirements, specifications and test strategies.Part of the process to develop software for Sony entertainment system and Apple mobile products.

PRODUCT LIFE-CYCLE MANAGEMENT.

AV VILLAS BANK, Bogota – Colombia.

January 2009 – Mars 2011Assistance of the division in the technical, scientific and commercial aspects of newly developed products and processes. This in order to guarantee that these products were perfectly manufactured and had a significant market share at the same time. Worked on development of the market segmentation program in order to focus the accurate strategies in the right group of costumers. This allowed the team identifies new business opportunities always directed to meet the target. Worked on design and application of proactive strategies to retain costumers. We established the actual costumer retention call center to have control on the possible cancelations of credit cards.Responsible of creating new partnerships with business establishments with the purpose of define and guarantee the application of the strategies based on the costumer’s behavior. Managed strong relationships with strategic clients and partners.Managed the development, implementation and measurement of marketing campaigns involving direct email, print, trade promotions, and Internet advertising alongside the product management team.

BUSINESS PROCESS ANALYST

JB VEHICLES, Bogota – Colombia.

July – December 2008Design of the business processes identifying issues and making changes to attain the highest levels of customer service, efficiency and control.Prepared detailed documentation (process diagrams and reports) about the vehicle assembly process for the professional car races in Colombia.Improvement in the wheel balance and alignment process for small vehicles.

BUSINESS PROCESS ANALYST

GUADALUPE MEATWORKS, Bogota – Colombia

January – June 2008Documentation of product processes defining operating models, designing new operations and their validation.Analyzed and evaluated the methods of meat production for the city of Bogota suggesting ways to improve them.

EDUCATION

2012 / Certificate of Proficiency - English for Professional Communication

McGill University, Montreal - Canada

2009 / B.Sc. Degree in science engineering, Industrial process

Universidad El Bosque, Bogota - Colombia

OTHER EDUCATION

2012 / Linguistic and culture integration program (French)

Universit du Quebec a Montreal, Montreal – Canada

2009 / Diploma in French language studies (High score in DELF B2 Exam - Minist re de l' ducation nationale, R publique Fran aise)

Alliance Fran aise, Bogota Colombia

2009 / Training course in design of banking strategies based on the VISA data ware house

VISA Training, Bogota - Colombia

Software: Windows and mackintosh Office (Word. Excel, Power Point, Access)

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