administrative support

SHALINI SHANMUGAN

289-***-****, *****.******@*****.***

UNDERWRITER

An analytical and determined individual with more than 3.5 years of hands on experience . Exceptional background: in evaluating complex risks (auto insurance), customer service, and administrative support. Proficient in Windows, MS Office (Microsoft Word, Excel, and PowerPoint)

Personal Skills: Professional Skills:

* Proficient in computer software and programming * More than 3.5 years of experience in underwriting & claims

* Excellent team player * In-depth knowledge of Insurance principles and practices,

* Self-motivated, dedicated and loyal. Insurance processing methods and Insurance types

* Excellent oral and written communication skills * Excellent ability to underwrite large and complex accounts

* Proven decision making and analytical skills * Multitasking ability

Computer Skills:

OS and Office Suites: Windows, MS Office/ Enterprise tools: SAP SD, MM/ Programming: C, C++, Java/ Data base: Oracle, MySQL/ Web technologies: HTML, XML, JavaScript, PHP, SQL

CAREER SUCCESS

Bajaj Allianz, Coimbatore, India

Underwriter (CSE) (August 2007 – April 2011)

Responsibilities (Underwriting):Ensured policies were approved within company guidelines, regulatory underwriting standards.Assisting the marketing department on new business generation by calculating and analyzing the risks.Responsible for process endorsements and processing applications.Giving approval for special discounts, endorsements for insured declared value.Handling the team and sending daily and weekly reports.

SHALINI SHANMUGAMExamined documents to determine the degree of risk from factors like previous claim history, no claim bonus, make and model of automobilesDecreased the value of policy when risk is substandard and specify applicable endorsements.Responsible for conducting regular and periodic underwriting self-review.

Responsibilities (Claims):

Receive and assess claimant application forms for compensationResponsible for checking completeness and accuracy of the claimsAnalyze claims thoroughly and accurately before giving approval to the releasing officeAssigning auto damage adjusters for the damage assessment task and claim settlementsTools Used: SAP-CRM, MS-Office

EDUCATION/ PROFESSIONAL ACCOMPLISHMENTS/ MEMBERSHIP

* Bachelors of Computer Science - Bharathiyar University, India,

* SAP Certification – SAP AG Germany

* Received Team Player Award – for the year 2007

* Received Employee of the Year Award, for the year 2009

* Member of since May-2008.

References available upon request

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