director

*** *** ******, **** **** VLAD MICHAELS Phone: 416-***-****

Toronto, ON, Canada E-mail: ********@********.**

M5G 2R3

Objective: SENIOR SOFTWARE QA ANALYST / AUTOMATION TEST TOOLS DEVELOPER

SKILLS SUMMARY

Automated Testing and Risk Management Tools

IBM Rational Team Test 7.5, IBM Rational Functional Tester 7.0.1, Performance Tester 8.0

Compuware QA Run

IBM Rational Robot and Rational Manager 2002.02.50, v 7.0

Compuware QA Partner

Segue SILK

Mercury Test Director (7.5-7.8-8.0)

Mercury WinRunner / LoadRunner

Quick Test Professional 8.0

RSW e-TEST Suite (Empirix)

@RISK, RiskTrak, Crystal Ball

Languages

TEST SCRIPT LANGUAGE ( TSL )

VISUAL C++, JAVA, .NET

4Test (in Silk Segue)

Object Pascal

Extended VISUAL BASIC

SQL (for Oracle and Sybase)

VISUAL C++, VB.NET, XML, HTML,HL7, ER7

TSO, JCL, Cobol (Mainframe, AS400)

Databases

ADABAS

ORACLE

SYBASE

DB2

Communication Protocols

FTP

TCP/IP

SW Process Models and

Engineering Standards

SW-CMMI ( SEI ), TMM

ISO 9001 Quality System

IEEE SW ENGINEERING Standard

Total Quality Management

EMPLOYMENT HISTORY

Ministry Of Education, Feb 2010 – May 2012 Ministry of Training, Colleges and Universities

Serving as a Performance Lead System Analyst / Automation Developer on OSAP, CaMS and APPR Projects, based on CURAM Software implementation, supporting employment management suite of products.

Responsibilities:Coordinated Test Performance Activities based on HP Mercury Performance Center, Quality Center, QTP Automation Test tools; Created Performance Test Strategy, Performance Test Plans, Test Scenarios, Workloads and Test cases;Developed an Automation Framework for Functional Testing based on QTP Automated Test Tool;Performed Test knowledge transition of how to run and maintain an Automation Test Scripts for Regression testing;Development of Automation Framework (QTP / QC) for CaMS project as Functional, GUI and Regression Automated Test script by utilizing data-driven and COM/DCOM approach, created data-load scripts;Functional Testing on One-key and APPR projects, bug-tracking process using QC and Bugzilla tools.

Ministry Of Health and Long-Term Care, Jun 2006 – Jan 2010 Community Care Access Centers (CCAC), Community Care Information Management (CCIM)

Serving as an Automation QA Team Leader on OLIS Project (API OLTP and Web Automation- XML and HL7 v2.4 ) and Senior Automation Test Tool Developer on e-Referrals,Mental Health and Access Tracking Projects (HL 7 v3.0),Management Information System and Quadrant HR Information System (MIS and QHRIS), utilizing the Automation Test Tool IBM Rational Robot / Functional Tester (VB.NET and Microsoft Visual Studio .NET development environment) and Performance Tester.

Responsibilities:Coordinated QA and Testing Automation Activities on CCAC Projects, including Rational Robot Framework development on OLTP and Web Testing, driven from Rational Test Administrator/Manager;Developed Test Automation Framework on XML messages generation, send/receive activities, parsing and data-and-database verification by using IBM Rational Functional Tester (VB.NET environment);Implemented automated XML single/multiple messages validation against the HL7 schema provided by Business analysts and end users by utilizing Altova products (XML Spy and Map Force tools);Performed GUI, Navigation and Functionality Automation Testing activities by implementing OLE Automation and Functional Decomposition approach on multitier end-to-end testing cycles;Participated in alfa Functional,Regression and UAT Testing on all the stages of SDLS, pre-production Testing activities and beta Testing on post-release Test cycles as well as proper bug-fixing verification;Provided Automation solution for API Testing, based on the Keyword and Data-driven Approach and API methods for GUI, Functionality and Regression Testing activities (including SQL Server 2005 testing);Performed Test Automation Activities on OLIS reports, based on the Rational OLE Automation built-in utilities and custom-defined Functions created in Rational Robot/ Manager Test Script Utilities.Coordinated Load/Stress/Performance Testing Activities on MIS and HRIS Projects, based on IBM Performance Tester 8.0 Automation Testing Tool utilization, QA metrics reports generation.

Environment: Government; IBM PC; Win2K; Win XP; IBM Rational Robot v7.0, IBM Rational Manager v7.0, IBM Rational Unified Process; IBM Functional Tester v7.0.1; IBM Performance Tester 8.0; Altova XML Spy and Map Force; Interfaceware Software: Iguana/Chameleon, OLIS Test Tool; TOAD database tool; SOAP tool; MS Visual Studio 2005;MS Project Management; MS OFFICE.

RBC Royal Bank of Canada Dec 2005 – Jun, 2006

Serving as a Senior Team Test Lead on the VCMS (Variables Compensation Mortgage Specialist) Project in the ESC (Enterprise Customer Solution) Department

Responsibilities:Coordinated QA And Testing Activities on VCMS project, including daily Problem Tracking Reports, Test Cases and Test Results Analysis;Provided matrix for weekly status reports based on the QA and Total Quality Management factors and metrics;Development of Test Automation Framework based on the Data-driven approach for Data entry and Test Results verification (utilization of Quality Center, QTP and WR);Coordination with vendor on Change Request Log, Regression Testing activities and defects maintenance.

Environment: Financial; IBM PC; Win2K; Win XP; Mercury Quality Center, Quick Test Professional 8.2, WinRunner 8.0; MS Project Management; MS OFFICE.

SIS IBM Canada Ltd. Jan 2005 – Dec 2005

Serving as a Senior Test Manager on the Test Reengineering Project for Securities Industry Services Department and Trade Innovator (Ti) Programs for Toronto Dominion Brokerage Waterhouse and National Bank of Canada, including Ti-AdminShared, Ti-Sales&Client and Ti-WebReporting.

Responsibilities:Managed QA Automation and Test Tools Activities on Test Reengineering Project including Rational TeamTest implementation, providing Rational Robot basics and Automation Approach Training to Team Leads and Senior Testers, design and development of pilot Automation Framework for Ti-AccountManagement program based on RUP principles, IBM GS-Method (Global Services) and Rational Software Test Automation guidelines.Coordinated the Ti-Test Team Leads activities to create Master Test Plans, Test Strategies, Test Methodologies for Functional, Regression and Performance (Load, Stress, Scalability) types and levels of Testing (Unit, SIT, UAT).Provided centralized QA and Test management for Ti-programs based on the Quality Measurement of Testing efforts, Cost-effectiveness Analysis, Test Completion criteria in accordance with CMM level 3 and IEEE standards.Monitored the overall Ti-Test Teams activities, milestones and progress status reports to the Project Executives based on the Ti-Products Test Tracking, Test Reports, Test Issues Logs and Test Risk Management status.Provided liaison and interlocking of Ti-Products Testing methodology, Test Environment Infrastructure Requirements, Release Management activities, Code promotion and Test Schedule with other SIS Project Teams, coordinated milestones and deadlines for Test deliverables for all the phases and levels of Ti-Products Testing.Conducted Verification and Validation activities including Test Plans peer reviews, Inspections and Walkthroughs for Test Cases, Test Strategies, Test Environment and Test Automation presentations, participated in Test Team resources interviewing and allocation, provided knowledge transfer to Team Leads and Senior Testers mentoring.

Environment: Software Development, Brokerage Financial; IBM PC; Win2K; Win XP; Unix IBM AIX; zOS; zLinux; CICS; TSO; JCL; WebShpere Application Server(WAS);Rational TeamTest; Rational TestStudio; Rational XDE, Functional and Performance Tester; Rational Unified Process (RUP); CMM Level 3 software standards; GS-IBM Methods; MS Project Management; MS OFFICE.

TERANET Inc. Dec 2003 – Oct 2004

Served as a Senior Automation Software QA Team Leader on WRITS Reengineering Project

Responsibilities:Managed the design and development of Web Performance Test Plans for Load, Performance and Stress Testing on Writs Application including cross-platform, interoperability, recovery and scalability testing activities;Coordinated Load Runner Automation Test Frame development, including Automation Test Matrix, Test Scripts, Virtual User Generator Configuration and Controller Scenario tune up by using Rational Automated Team Test tool;Conducted Application and Web server resources monitoring to optimize Performance QA factors and metrics as follow – Response Time, Number Transactions per sec, CPU and memory usage and Number of concurrent Virtual Users Logged in the System;Managed Load Runner activities, as a result of which 20 comprehensive Load Runner (7.6 and 7.8) scripts with 250 VUsers were successfully created, debugged and executed, monitored progress and provided QA status reports;Created Automation Framework for Writs Functional testing based on Rational SQA Team Test 7.5 package, including Rational Administration, Requisite Pro, Rational Robot and Clear Quest;Conducted System Integration and UAT Automation testing activities for 15 business critical functions, including Writs Creation, Pre-Posting, Edit, Printing Reports, Posting and Writs Schemes Creation;Proposed new Automation approach based on the Object-Oriented Data-driven Test, including Data-source template generation and developing generic SQA Automated Test Script that can be utilized as universal and instrumental tool to replace manual Test activities;Managed implementation of Verification and Validation QA Activities including technical review, inspections and walkthrough, conducted QA metrics analysis for cost-effectiveness verification and completion criteria validation.Coordinated Data-and-Database Functional Testing by creating SQL queries and verifying Database status and proper interface communications (datapool activities, including data migration);Managed priorities, allocated and controlled Automation QA Resources, coached and mentored QA team members.

Environment: Software; COMPAQ PC; Dell PC;WINDOWS NT; WINDOWS 2000; Rational Suite TestStudio 2002.05.20; Rational TestTeam 7.5; Rational ClearCase 2002.05.00; Load Runner 7.6 and 7.8; MS OFFICE.

CIBC Inc. Jul 2001 – Dec 2003

Served as a Senior QA Automated Test Tool Team Leader with Visa Card Products Department on the C3PO (TSYS System), Capstone and Triad projects.

FOR Capstone Project: Created Internal Test Tool design document for Automation Framework on Testing Capstone Rules firing and Application approval business logic, Data-driven Test Execution, Data and Database Integrity Validation activities, technical inspections,walkthrough and Test Results Analysis.

Responsibilities:Managed evaluation of Automated Testing Tools as Mercury Interactive WinRunner, Rational Robot and Silk Segue to be able to use in accordance with cost-effectiveness criteria on Mainframe and Terminal applications;Managed the development of proper QA functions including Quality Planning and Quality Improvement based on the Automated Testing Tools implementation, provided mentoring and training on Test Automation;Coordinated development of Test Automation framework by integrating WinRunner scripting environment, Test Director bug-tracking system and MS SQL Server to Verify and Validate UAT and SIT data;Conducted design and development of 500 Automated data-driven Test Scripts including Conditional, Execution and Verification test cases for Functional and UAT Testing of TSYS system (Terminal application); Designed and implemented 3 tier Automation structure involving application server as source files (CSV files), SQL Server as target files (SQL tables) and Web Server for WinRunner and Test Director files and directories;Developed Benchmarking Test Tool as fully integrated with WinRunner API to compare and maintain Actual and Expected Terminal print screens (the Tool was enhanced to WinDiff utility and written in Delphi IDE);Coordinated the Automated Test Scripting in Quick Test Professional (QTP) and modification of previously created WinRunner Scripts to be used with QTP, monitored progress and provided Automation status reports;Provided basic and advanced training for QA Testers and Business Analysts on the Automated Testing tools as WinRunner, Rational and QTP, coordinated development of the internal Automated Test Tool design document;Managed development of Automated Test Scripts by using Visual Basic built in the EXTRA! Personal Client Attachmate simulator, Tested Visa Card accounts and transactions by using TSO commands and queries;Coordinated Automation activities estimation and cost-effectiveness analysis, participated in interviewing and advised on hiring Automated Test Team staff, allocated and controlled Automation QA resources;Escalated variances and defects to the Test coordinator and Release Manager, established communication with Visa Software developers and conducted Regression Testing activities for proper Bug-fixing verification.

Environment: Financial; COMPAQ PC; IBM 970; MVS;AS 400; TSO; CICS; JCL; WINDOWS NT; TSO; EXTRA! Personal Client Attachmate; Delphi 7.0, WinRunner 7.5, TestDirector 7.5, MS Project Management; MS OFFICE.

MANULIFE FINANCIAL CO. Nov 2000-Jun 2001

Served as a Senior QA Team Leader with Deployment Development Services Department on the Trilogy Distributor Management System (DMS), Group Benefits, and 401ksales Projects.

Responsibilities:Evaluated Automated Testing Tools as Segue Silk, RSW E-Tester (EMPIRIX), Rational Robot to be used for Functional, Web (Performance and Load) and Regression testing for DMS 1.04;Implemented Rational Unified Process (RUP) activities for PVSC Configuration and Change Management tool Testing on Group Benefits (VECTOR) Project;Automated more than 300 manual Test cases by using Silk Test 5.0.3.1, created Silk Framework (including 4Test functions and routines) to improve the automated testing performance (Broker Dealer Project);Participated in User-Acceptance (UAT) testing by implementing Trilogy Framework Development Kit (FDK) and executing Automated Testing scripts (created by vendor and modified on client site);Transferred knowledge of Automated Testing Tools usage (Silk introduction and RSW E-Tester (EMPIRIX) advanced training).

Environment: Insurance; DELL PC; WINDOWS NT; JAVA; HTM; XML; INTERNET EXPLORER 5.0, RSW E-Tester (EMPIRIX); Segue Silk, Rational Robot, MS OFFICE.

SPECTRA SECURITIES SOFTWARE INC. Jul 2000 - Nov 2000

Consulted as a Senior Software Tester on the Spectra Equities project ( Shares, Bonds and Securities), including UAT.

Responsibilities:Developed Test programs written in C language to verify the proper functionality of Commission calculation, modified existing Test cases in accordance with small changes in the Software Requirements Specification;Conducted batch Testing of Security Load, Entitlement and Reconciliation functionality, created matrix of SQL scripts to verify the proper data conversion from source to target database (using SQL Programmer application);Optimized Bug loading procedure by using Rational ClearQuest, monitored Bugs attributes as status, severity and priority to validate completeness of corrective actions during the Regression Testing flow; Performed Software QA analysis to streamline the Quality control activities as Testing, Verification and Validation, participated in implementation of Total Quality Management (TQM) practices.

Environment: Software Development; DELL PC; WINDOWS NT; UNIX SunOS;JAVA; HTML; SQL Programmer; ORACLE; INTERNET EXPLORER 5.0, Rational ClearQuest; MS OFFICE.

NESBITT BURNS CO. Apr 2000 - Jul 2000

Consulted as a Senior Quality Assurance Analyst on the Gateway project (including Mutual Funds, Bonds and Securities).

Responsibilities:Created and executed Test packages for Functionality and Data and Database Integrity Testing, analyzed results of UAT execution and reported variances based on the Software Requirements Specification;Optimized the Regression Testing procedure by implementing the Automated Testing Tool Mercury WinRunner 6.0 and Compuware QA Run modified Automated Test scripts in accordance with customized features of new Gateway Builds;Analyzed User’s Small Change Requests and developed Test packages for the System and Integration Testing;Validated the correct financial data conversion from Retail Information System to Gateway application;Participated in Bud-Log Tracking procedure, performed the bug-status analysis to verify the Test Completion Criteria point on the Cost-effectiveness diagram;

Environment: Industrial, Financial; DELL PC; WINDOWS 95/98; WINDOWS NT; UNIX HP; JAVA; HTML; SQL; ORACLE; INTERNET EXPLORER 5.0, WINRUNNER 6.0; MS OFFICE.

MINISTRY OF FINANCE, Government of Ontario Sep 1999 - Mar 2000

Served as a Team Leader, QA and Risk Management on IFIS Project.

Responsibilities:Elaborated and implemented Software Acquisition Quality Assurance Plan and Procedures in accordance with IEEE software engineering standards and SEI capability maturity model.Organized Exploratory and initial GUI and Functional Testing of Oracle Financial package by using Rational Suite Test Studio, including Rational RequisitePro, TestManager, Rational Robot and ClearQuest.Developed templates for Quality Control activities as SW Testing and Verification & Validation plans. Created and implemented IFIS Risk Management infrastructure, including Risk Assessment, Planning and Resolving processes, developed Risk Form identification, Risk Management Plans and procedures templates.Evaluated Risk of possible schedule delays based on the statistical data processing of existing Request for Proposal for the 1st phase of IFIS project (by using MS Project, @RISK and Crystal Ball Analysis Tools).Coordinated Risk Tracking process by using Risk Management Radar, estimated an efficiency of Mitigation policy (including supportive and preventive actions) with RiskTrak Automated Tool for Risk Management.

Environment: Government, Financial; IBM PC; WINDOWS NT; ORACLE; WebLogic Server; SQL; WINRUNNER; RATIONAL TEST STUDIO; MS PROJECT; @RISK; CRISTAL BALL; RISK TRAK; ESTIMATE PROFESSIONAL; MS OFFICE.

MERRILL LYNCH CO. Apr 1999 - Sep 1999

Worked as a Quality Assurance Analyst on Relationship Management System (RMS) and Croesus Projects (Equities and Securities Testing), Functional, System and UAT.

Responsibilities:Developed Quality Assurance Process and Procedures, including Business Scenarios and Test cases planning for the User Acceptance testing; created the Testing Goals and Objectives prioritization chart.Provided QA Completeness expertise of pilot and production application release (based on QA metrics).Created Functional Test Approach document, including Verification and Validation activities. Evaluated and modified Functional Test scripts to optimize the testing procedure flow, validated Performance and Load requirements using Mercury LoadRunner automated testing tool. Implemented and maintained Parallel and Compliance testing infrastructure; maintained test environment and user-vendor communications.Performed automated Integration and System regression testing of Relationship Management System (RMS).

Environment: Industrial; IBM PC; WINDOWS NT; VISUAL C++; SYBASE; PERSONAL COMMUNICATIONS; WINRUNNER; LOADRUNNER; TESTDIRECTOR; EXCEL; MS WORD.

BANK OF MONTREAL INC. Nov 1998 - Mar 1999

Served as Senior QA Team Lead for Y2K Web Site project for the Solution and Application Department.

(Internet applications included NetBanking, M-Banx, MasterCard, Mortgage and Loan.)

Responsibilities:Managed the Y2K Testing Team roles and responsibilities, compiled the Y2K QA support requests, reviewed Progress Reports of the Parallel and Compliance Test status.Provided a leadership to Integration Testing Team, incluiding UAT, coordinated Clean Management procedures and prepared documentation for Y2K certification (using MS Project Manager tool).Developed Y2K Compliance Contract, reviewed Y2K specifications, managed the Y2K environment resources for Internet Netbanking applications and BMO Web sites, maintained Y2K Lab readiness for Compliance Test cycle launching.Managed Y2K deliverables, tracked project status to follow the Y2K standards, interacted with Compliance Officer to coordinate Y2K requirements. Maintained the Y2K Time Machine stability and coordinated the Time Machine cycles to all areas supported, validated fixed hardware environment problems.Resolved discovered Y2K defects with BMO Compliance Office and organized Y2K correction actions, checked the proper Y2K problems resolution.Verified the Y2K Compliance readiness and participated in Y2K Certification process.

Environment: Financial, Internet; IBM PC; WINDOWS 95; WINDOWS NT; JAVA; HTML; SYBASE; NETSCAPE COMMUNICATOR, INTERNET EXPLORER; LOTUS NOTES; SILK SEGUE; MS PROJECT MANAGER; EXCEL, MS WORD.

AT&T CANADA INC. Jan 1998 - Nov 1998

As a Senior Y2K Automated Test Tool Specialist for the Development Department, designed and automated Test scripts by using Mercury WinRunner Test Tool, found productive approach for developing and enhancing Y2K Test Strategy, Criteria, Requirements, Techniques and Guidelines, planned, designed and executed Baseline, Parallel and Compliance Test Cases, participated in setting up Test environment, optimized Functional Online Testing performance, analyzed and reported Test Results, verified the results of source code renovation by performing Regression Testing.

Environment: Telecommunication; SUN OS; WINDOWS 95; WINDOWS NT; VAX/VMS; ADABAS; NATURAL; KEA 340; WINRUNNER; EXCEL; MS WORD.

SOLECT TECHNOLOGY GROUP INC. Oct 1997 - Jan 1998

As a Quality Assurance Analyst, participated in Internet Administrative Framework development through the whole Software Life Cycle (Requirements, Design, Source Code creating, Implementation and Testing, UAT, Product Release and Maintenance), verified User Interface Design, analyzed Business Requirements and verified Functional Specifications, created Automated Test Scripts based on WinRunner utilization, modified UNIX shell scripts, conducted Security, Load, Stress and Boundary Conditions black-box Testing, maintained Bug Log database, coordinated Beta Testing on client site and participates in product release support.

Environment: E-commerce; SUN OS; WINDOWS 95; WINDOWS NT; ORACLE; SQL; JAVA; HTML; NETSCAPE COMMUNICATOR; FTP; TELNET; NOVELL NETWARE; REMEDY BOOK; EXCEL; MS WORD.

BELL SYGMA INC. May 1997 - Sep 1997

As a Test Consultant, worked to complete the Revenue Management System black-box Testing on Highway 407.

WindTestINSTRUMENT Dec 1996 - May 1997

As a Software Tester worked on the Revenue Income Tax applications Testing.

"DETE" Joint-Venture Company, St-Petersburg, Russia Jan 1991 - Feb 1995

As a Senior SW Tester / QA Team Leader worked on the Robotics Quality Control project.

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