Account Management

MARK BHUJ

(Murtaza Bhujwalla)

** ********* ***** * ******** Hill, ON L4B 1W5 q 416-***-**** q ****@********.***

Sales & Account Management

Account Development & Client Retention Business Development Revenue Generation Team Training

Trusted, energetic, accountable sales leader and client relationship development expert who aligns strategies that propel and elevate corporate performance. Propels revenues and profitability while engaging in motivating and leading high-performing teams. Passionate about continual improvement of processes, systems, and tools to optimize business efficiency. History of excellence for exhibiting solid skills and conceptual problem solving to achieve industry presence and revenue velocity.

IMMEDIATE VALUE OFFEREDPrioritizes funnel and ultimately closes opportunities across all business vertical markets. Key abilities include: hunter mentality, and developing opportunities.Sharp sales strategy developer. Contributor to bottom line, sales/marketing initiatives, and account management targeting in highly competitive markets. Offers unparalleled integrity, initiative, resourcefulness, consistency, and diligence in achieving short- and long-term goals. Uncompromising drive and work ethic. Equipped with results-focused business philosophy with keen eye on regional management, relations building, training, and profits revitalization.

Key Areas of Expertise

Business Strategy Development

Sales & Account Management

Channel Development

Training & Development

Team Development/Mentoring

Strategic Planning

Profit & Loss Management

Revenue Generation

Market Segment Penetration

Business Development

Contract Negotiations

Online/Internet Sales

Professional Experience

Dealfind.com Inc., Toronto, ON 2010-Present

Account Manager: Administer, support, and manage accounts, providing excellence in sales support, account retention, business development, and team training/development. Seamlessly negotiate listing agreements to feature merchants with more favorable revenue split. Generate, track, and manage leads. Serve as mentor and coach to new sales representatives, actively engaging in employee training, relations building, and motivating.

Key Accomplishments:Generated $6M+ in gross revenue in 2011. Top Sales Representative for 2011 out of 150+ Sales Representatives. Built reputation as the most successful sales representative company-wide. Successfully closed 400+ contracts in 2011; currently on track to close 500+ contracts in 2012.Championed growth in Calgary market from $300K in monthly revenue to $1.2M – a four-fold increase in less than 6 months.Pioneered new high revenue verticals, such as: Hypnotherapy, Auto Glass Repair and more.Negotiated and sold 160,000+ vouchers to-date, securing the highest record sales in every vertical. Consistently demonstrated expertise in closing every single business vertical and negotiating higher revenue splits with merchants.

Professional Experience Continued

CE Technologies Inc., Toronto, ON 2008-2010

Senior Inside Sales Representative (Admissions Consultant): Spearheaded sales, customer service, business development, and overall account management. Prepared sales logs, reports, forecasts, and analyses. Trained and mentored sales team. Reported to the Director of Client Services. Traveled to client sites to train partners and teams. Performed inbound, outbound and cold calling sales activities. Instrumental in the utilization of a consumer lead generating program including Google Ad Words, Quinn Street. Finalized and delivered sales lead activity and sales log reports.

Key Accomplishments:Established ranking as the Top Sales Representative in 2008.Successfully closed 98% of all incoming calls during a warm lead campaign.Triggered $360K in sales of on-line training certification modules within one quarter.Sole representative to close a retail product that was not funded by not-for-profit organizations.Collaborated on workmen’s compensation and retraining programs.

Destinator Technologies Inc., Richmond Hill, ON 2001-2007

Technical Account Manager (Channel Support Manager)

Liaised with dealer and distributers worldwide in Europe, England, and Australia, elevating business development and account management initiatives. Conducted all aspects of crisis management, inventory control, and technical support. Tracked and managed quotas. Managed sales, fulfillment logistics, sourcing of supplies and manufacturing of products to fulfill orders and quarterly sales targets.

Conceptualized and launched new marketing programs and provided dealer support. Attended trade shows and user support groups to help build local level demand for the product and add excitement of new innovations coming down the pipeline. Provided online user support.

Key Accomplishments:Contributed to the overall sales achievements with $350K in annual salesServiced the majority of dealer and distributor accounts in North America and Western Europe.Participated in product demonstrations/presentations at trade shows and user groups.Managed supply channels overseeing production, distribution, inventory, and quality control.

Prior to 2001, worked as Sales and Marketing Representative/Recruiter for Canadian Scholarship Trust Consultants Inc., Toronto, ON.Co-ordinated 15 annual trade shows events, managing shift scheduling, display set-up and budgetAchieved personal direct sales in excess of $2.5M. Prospected and serviced 1,300+ clients.

Education & Credentials

B.A. Economics / Industrial Relations - University of Toronto, Toronto, ON

Training & Development: 2001

CSP - Certified Sales Professional Designation - CPSA Sales Institute, Toronto, ON

Skills for Sales Success – CPSA Sales Institute q Psychology of Leadership, Setting Business Strategy, The Psychology of Selling, and Selling at Higher Prices in a Lower Price Market - Brain Tracy (Peak Performers) q The Winner’s Attitude, and The Goals Program – The Zig Ziglar Corporation q How to Make Hot Cold Calls – Steven Schwartz (Peak Performers) q 101 Ideas to Increase Sales – Tom Stoyan q The Power of Negotiation – Marcia Martin and Keith Cunningham q New Agency Training Programme – Canadian Scholarship Trust Consultants Inc q Time Management Workshop – Priority Plus International

Professional Affiliations

President, Vice-President, Association of Collegiate Entrepreneurs, University of Toronto

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