Web Design
Resume:
Life, Living, Creating & LearningRed-Kelly Designs
Web Design
Graphic Design
Mobile Apps
Kelly Resume 2-2012
JOYCE (COLLEEN) KELLY
Indianapolis, IN 46222
***************@*****.***
WEBSITE DEVELOPMENT TECHNICAL WRITING COMPUTER TRAINING
A business/computer professional seeking a part-time (10-15 hours per week) or small
business opportunity to utilize proven strengths in website development, communication,
technical support, training, project management, organizational development or event
planning. Qualified by over 20 years of professional management and consulting experience
in the fields of business and technology. Strong ability to effectively interact with
people at all levels of organizational structure associated with profit and non-profit
environments.
Areas of Expertise:
Website Design, Development & Maintenance Technical & Application Computer Skills
Written & Verbal Communication Skills Adobe Creative Suite Master Skills
Staff Supervision & Volunteer Coordination Project Management
Fundraising & Event Planning Individual or Group Computer Training
PROFESSIONAL EXPERIENCE
Ivy Tech Visual Communications Student, Indianapolis, IN 2010present
Website Design, Development and Maintenance
Adobe Creative Suite Master (Photoshop, Dreamweaver, After Effects, etc.)
Mobile Applications Development
NON-PROFIT EXPERIENCE, Indianapolis, IN & Kalamazoo, MI 2001-present
Website Design, Development and Maintenance for several organizations
Organizational Development & Budget Management
Special Events Planning, Fundraising & Coordination of up to 60 volunteers
Public Relations utilizing radio/television/newspaper/magazines
Teaching, Training & Collaborating with Community Resources
Heartland District of the UUA, Indianapolis, IN 20082010Consultant: IT Development and Database Design & Maintenance
Facilitate movement of organization from a paper based office to an electronic office
Church Windows & MS Access Database Design & Maintenance
District Website Design, Development and Maintenance
LILLY, Greenfield, IN 2006
Consultant: Systems Development and Validation (Diverse Staffing Systems)
Work with IT Development on Systems Design process and Systems Validation for Animal
Health
Validate and qualify Global Information Systems for design
Develop and implement global and site validation templates
Author validation documents
LILLY, Indianapolis, IN 2004-2005Consultant: Systems Development and Validation (Computer Task Force)
Work with IT Development on Iterative Systems Design process and Systems Validation for
Pilot Plant Operation; Manage project schedule and track deliverables
Internal and external Web site design and content development
Validate and qualify Global Information Systems from design through implementation
Collaborate with domestic and international sites to deploy multiple instances of
system
Develop and implement global and site validation templates; Author validation documents
and compliance reports; including Use Cases
Facilitate compliance reviews; project planning sessions, and problem-solving meetings
PFIZER (Technology Professionals, Inc.), Portage, MI 2001-2004
Information Technology; Operate, Support & Usage
Recommendation, evaluation and in house implementation of commercial off the shelf
software (COTS)
Manage customization of COTS software (including Development Team, Vendor relations,
authoring of Requirements/Specifications and system Validation in a Pharmaceutical
environment; GxP; 21 CFR Part 11)
Development, design and redesign of IT processes (SOPs)
Design, development and delivery of IT and Business Unit End User Training.
Technical Writing: Authoring of RFPs, Requirements, Specifications, Validation
Documentation, Users Guides and Administrative Guides.
Development of a Standards package covering Software Development Issues
MANATRON, INC., Portage, MI 1999-2001Technical Services Support Manager
Manage on site and remote support resources of corporate and regional systems, staging,
deployment and customer installation technicians.
Manage order processing, distribution and shipping of customer hardware and software.
Coordinate training and technical education of staff.
Provide escalated telephone support for internal & external customer base.
Daily management and coordination of systems level IT support (corporate), staging
department (building customer computer systems), and on-site installation of computer
systems for multi-region, multi-site support resources.
SYMBOL TECHNOLOGY, Holtsville, NY 1998-1999Software Business Manager
Responsible for business issues involved in bringing third party vendors in house and
preparing the service organization to profitably service and support systems environments;
including vendor contract facilitation, relationship management and creation of software
licenses and agreements.
Internal and external Web site design and content development.
Participation on the E-Commerce teams, which evaluated available vendors and packages.
Facilitate implementation of systems level service and support programs for hardware
support organization.
EASTMAN KODAK COMPANY, Rochester, NY 1987-1998Product Manager
Managed a family of interrelated software products that included participation in
product development (vendor contracts and vendor relationships), product readiness (SLDC
product lifecycles), product launch, product support, new version releases, and product
discontinuation.
Designed, developed, and released more than 13 PC-based software packages (business
imaging/enhancing document processing software) using KECP Lifecycle Methodology.
Coordinated 4 service teams (up to 5 people per team) in support and improvement of
product as well as 3 training and publication teams (1 to 3 persons per team).
Center of Excellence (COE) Leader supervised a team of 6 technical support
representatives
System Analyst all aspects of system design and analysis maintaining MVS/IMS and CICS
programs
EDUCATION
Bachelor s Degree, Computer Science & Writing, University of Pittsburgh (Magna Cum Laude)
Post-Graduate Study: Long Island University (MBA) & Western Michigan University (Masters)
Ivy Tech Community College (completing Web Design degree)
PROFESSIONAL REFERENCES
Available Upon Request
Community Affiliations:
A complete listing of past and present Community Affiliations is available upon request.
Social Media
Recently Added
c Red-Kelly Designs 2012
Welcome to Red-Kelly Designs. Your one stop shop for multi-media design and web
development
Contact this candidate