interaction designer

Lettie Malan

Coursework & Skills

I am a user experience researcher and interaction designer with a focus in technology for teaching and learning. [Download Resume]

EDUCATION2012 expected

University of Michigan School of Information Ann Arbor, Michigan

Master of Science in Information

Human Computer Interaction

President, School of Information Student Association2008

North Carolina State University School of Design Raleigh, North Carolina

Bachelor of Industrial Design

Caldwell FellowJan-June 2007

Hong Kong Polytechnic University Kowloon, Hong KongJuly 2006

University of Oxford St. Benet's Hall, Oxford, United KingdomWORK EXPERIENCEMay 2011-Present

Institute for the Study of Knowledge Management in Education

Half Moon Bay, California

Interaction DesignerDesign usability improvements, new features for OERcommons.org, a site with over 45,000 visitors a monthConstruct initial wireframes for a new web authoring tool for educatorsPlan user experience improvements for additional sitesDesign and conduct user research studiesCreate visual designs for icons, banners and pages as needed

University of Michigan, Living ArtsAnn Arbor, Michigan

Program and Recruitment AssistantAug 2010 - May 2011Updated and expanded website, contributed to social mediaOrganized 9 student employees for recruitment eventsContacted over 4,000 prospective students via Campaign MonitorSept 2008-Aug 2010

AmeriCorps, Orange County Literacy Council Chapel Hill, NC

English for Speakers of Other Languages Program AssistantMaintained database, designed marketing materialsOrganized and tutored small group classes for a diverse

community of adult English language learnersCoordinated volunteers, assessed new studentsInterpreted learners' needs into learning materials, lesson plansFeb-Sept 2008

MeadWestvaco Raleigh, NC

Packaging Design InternCreated package concepts and product samples for NatraLock clientsImproved sustainability by reducing ratio of plastic to paper materialsVOLUNTEER EXPERIENCEMarch 2011

Smithsonian GardensWashington, D.C.

Website Design and Evaluation InternImplemented new navigation and reorganized site content; created new graphics;

oriented staff to alternatives for future web solutionsFour day Alternative Spring Break experienceSummer 2008

Caldwell FellowsAustria, Hungary, Croatia, Bosnia, Turkey

Co-leader for Peace and Conflict Resolution Focus TripEstablished itinerary, identified and arranged briefings with organizations and

embassies appropriate for trip themeSpring 2006

Architecture for HumanityBiloxi, Mississippi

Volunteer in Gulf Coast Katrina RecoveryAssisted residents with clean-up through Hands-On Gulf Coast

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