Information Technology

Jeffrey Eric Lusch

Email: ********@*****************.***

Address:

City: St. Petersburg

State: FL

Zip: 33705

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Computer Repair/Support Tech with solid background in the Information Technology Field. Work well alone and as part of a team. Effective communicator with strong technical documentation skills. Self-motivated Technical Support Representative Client-focused & Committed. Willing and able to learn new systems and adapt with changing corporate environments.

Educational Background:

High School Dipolma from 4 County Vocational, Kendallville IN 1/2001 to 5/2006 (General Education)

Job History / Details:

Career Overview

Talented Computer Repair/Support Tech with solid background in the Information Technology Field. Work well alone and as part of a team. Effective communicator with strong technical documentation skills.

Self-motivated Technical Support Representative Client-focused & Committed. Willing and able to learn new systems and adapt with changing corporate environments.

Qualifications

Expertise include but not limited to

Desktop/Notebook PC, Support, Operation, Advanced Repair & Troubleshooting

Windows OS, Support, Troubleshooting, Installation & Setup

Windows Server 2008, Support, Troubleshooting, Installation, Setup, & Configuration.

Microsoft Office 2003, 2007,2010, Operation, Support, & Installation

Basic Website Design & Hosting

Adobe Acrobat, Support, Installation & Setup

Networking & VOIP, Setup & Installation

Windows RDP (Remote Desktop Protocol), Setup, & Operation

Android Mobile OS, Setup, Support, & Troubleshooting

Versatile, Self-directed, Individual Dedicated & Committed

References available upon request

Work Experience

July 2011 to 10/2/2012 12:00:00 AM

Residential Acceptance Corporation Tampa, FL

Account Executive, Primary Lock Desk, & Leads Generation

Starting out in the company as an Account Executive/ Customer Service Representative! My duties included handling and responding to email's from Customers &, Bringing New Business to the company!

Then Took over the position of Primary Lock desk an became responsible for handling all Lock Request Sent in to the company!

Currently Still Working for the Company doing Leads Generation in which my duty's include building organized contact lists for new business!

Education and Training

2006 4 County Vocational Kendallville, IN

GED General Education

Although I do Have my General Education Diploma!

I am a Documented Member Of the 99.9 Percentile

with an IQ Score of 146

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