ROBERT J. MAHONEY
SCPM, CSM
Carlsbad, CA **************@*****.*** 760-***-****
SUMMARY
More than 10 years of management and team directive experience. Extensive experience in
web applications, enterprise implementations, software development and software QA for the
automotive market. Excellent verbal and written communication skills. An inspirational,
energetic, and passionate professional leader who believes strongly in the fundamentals
and is known for having exceptional ability to develop, inspire, and coach great teams to
high levels of performance on time and under budget. Core competencies include:
Core competencies include:
Stanford Certified Project Manager (2006) Certified Scrum Master (2011) Cost / Risk
Analysis and Budgeting Software Development Life Cycle Rapid Continuous Improvement
VersionOne Scrum Process
Career Achievements:
Chaired the selection committee at Mitchell1 to choose a company-wide Agile management
tool.
Selected as an expert trainer and speaker for Sage Software National Conventions.
Strong reputation of successfully launching new CRM products on time, under budget, and
having short deployment cycles.
MITCHELL1 (division of
Snap-On Tools
), Poway, CA 20072012 (5 years)
Project Manager/Scrum Master
Mitchell 1 is an information technology company dedicated to helping auto shop owners
increase their profitability and grow their business by providing software solutions.
Annual revenue 100M+.
Created and managed an email authentication, cloud based, SMTP relay service and
integration program with third party vendors R.L. Polk and SocketLabs.
Provided management and engineering technical leadership and expertise to manage CRM
driven component programs, assessment of new technologies, analysis of product markets and
provided recommendations to executive management.
Provided close support to inside and outside sales and marketing, and major stakeholders
from first contact through product launch. Artifacts utilized included proof of concept,
RFQ, SOW, use case and story creation. Lead Scrum process for CRM teams and provided SQL
query and optimizing advisement to development teams.
Lead teams of between 4-15 developers, QA testers, and implementation specialists in the
deployment of Web products with daily standups, velocity and burn down reporting,
VersionOne sprint planning, Fibonacci story point estimations, retrospectives, and
reviews.
Consistent delivery of projects on time, under budget, while maintaining high quality
with very low defect to build delivery ratio under 1%, at the same time managing resource
constraints and shifting timelines from stakeholders.
Created and managed a web portal which captured customer data and imported customer s
automobile repair histories using XML.
Created a Facebook integration program and online review program with the third party
vendor SureCritic using Google reviews for Mitchell1 s proprietary CRM program.
ROBERT J. MAHONEY **************@*****.*** Page Two
APEX SYSTEMS
(Life Technologies), Carlsbad, CA 2006Project Manager
Life Technologies Corporation is a global biotechnology tools company dedicated to
improving the human condition with innovative life science products and applications.
Annual revenue over 1B.
Led product teams in delivery of Invitrogen s Oligo products using Hubspan s cloud-based
biotech customer integration product.
Utilized company s methodology with major university s medical research departments and
Invitrogen technical groups to ensure full project completion.
All projects delivered on time and within budget under varying scheduling constraints of
university personnel.
SAGE SOFTWARE, Scottsdale, AZ 19992006 (7 Years)
Sr. Consultant
The Sage Group, plc, is a world-leading supplier of business management and accounting
software to small and midsized businesses serving over 6 million customers worldwide. Some
well-known software packages owned by Sage include ACT!, SalesLogix, and Peachtree. Annual
revenue over 1B.
Provided onsite product expertise and consultative leadership roles on over 100 program
launches for Fortune 500 companies such as Wells Fargo, Lincoln Financial, Bristol Meyers,
Time Warner, HP/EDS and numerous well known small and medium sized businesses spanning all
verticals.
Lead teams of between 4-15 engineers, QA testers, and implementation specialists in the
deployment of CRM software packages in both Microsoft SQL and Oracle database
environments.
Designed and validated over 20 new product features which lead to a significant increase
in sales.
Created the Quick Start SalesLogixr implementation program for the Professional Services
Group.
Personally wrote over 50 integrity checking SQL and PL/SQL queries for use by the
Professional Services Group and Product Development Group.
Led all financial integration (Great Plains/MS Dynamics/Sage) projects with SalesLogix
CRM.
EDUCATION AND CERTIFICATION
Bachelor of Science
Arizona State University, Tempe, AZ
Certified Scrum Master (000162244) Software Process Development Methodology
Stanford Certified Project Manager Project Management Stanford University, Palo Alto,
CA.
(Completed 6 courses for over a year in order to obtain the highest level project mastery
from academic and Industry experts in order to execute project management strategies
effectively.)
Currently pursuing PMP certification
PROFICIENT AGILE/SCRUM METHODOLOGIES USED IN PROJECTS
Implemented and participated in full cycle Agile/Scrum process including release
planning, story creation and definition, estimation, risks, priorities, work breakdowns,
and deployments. Timeboxed Agile projects using MoSCoW method for rapid deployments. Led
CRM team transition from VersionOne Agile XP process to VersionOne Agile Scrum in order to
satisfy the customer through continuous delivery and adapting to changing requirements
while keeping a competitive advantage.
MEMBERSHIPS AND ASSOCIATIONS
SCPM Alumni, ASU Alumni, Scrum Alliance, SQL Server Magazine Research Board ( 03- 05).