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J. Peter Vrooman

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Work History

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J. Peter Vrooman

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Work History

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Provided help desk support using the Kaseya client

Onsite support for Sandy Springs Bank cutover to the Microsoft Exchange Platform

Installed passbook printers for Provident Bank

Installed RAM in company computers

Ghosted several company computers for a new help desk area

7/95 12/06 Computer Networking Mercantile Safe-Deposit and Trust

Network Analyst (Design and Integration) May 2004December 2006

Designed and Maintained an ISDN network for the affiliated bank branches

Worked on the Community Bank of Northern Virginia acquisition

Provided Firewall Protection for the branch networks

Added, Removed, and Maintained equipment for the Frame Relay/ATM Network

Worked on Help Desk Tickets

Purchased and inventoried network equipment

Senior Network TechnicianAugust 2000 - April 2004

Managed 3 Technicians by distributing the workload from the help desk

Maintained Networked Printers

Designed Bank Branch Networks

Handled Phone Cross Connects

Worked on 3 bank acquisitions - Union National Bank, Fruitland Bank, and Farmers and

Mechanics Bank

Installed Cisco Routers and Switches

Added, Removed, and Maintained equipment for the Frame Relay Network

Repaired PCs and Printers at the Operations Center

Worked on Help Desk Tickets

Purchased and inventoried network equipment

Network TechnicianJuly 1997 - July 2000

Installed Nortel Hubs, Switches, and Routers

Maintained Networked Printers

Designed Bank Branch Networks

Handled Phone Cross Connects

Worked on the Marine Bank acquisition

Converted 4 affiliated banks to the Mercantile Network - Sparks State Bank, National Bank

of Fredericksburg, Eastville Bank, and Farmers and Merchants

Repaired PCs and Printers at the Operations Center

Worked on Help Desk Tickets

Inventoried Network Equipment

Help Desk TechnicianJuly 1995 - June 1997

Monitored a network of 100+ ATMs

Coordinated service team visits to fix ATMs

Authored a database to track active help desk calls

Answered Help Desk Calls

Repaired PCs and Printers at the Operations Center

Inventoried Network Equipment

Miscellaneous Computer Jobs

Published a Website for the Johns Hopkins Hospital OB/GYN Residency Program

Network Printer Installation for NT Technologies and taught Computer Basics and Fixed PCs

Education

Bachelor of Arts Degree in Economics with a Math Minor - Union College 1991 - 1995Computer Credits at Towson University - 1995

Assembly Language and Computer Architecture and Data and File Structures

Graduate Credit at Johns Hopkins University - Whiting School of Engineering Fall 1996

Principles of Data Communication Networks

Computer Credits at CCBC 2010-2011

Intro to Data Communications, Windows Vista Professional, Windows Server 2008, Windows

Network Infrastructure, Windows Directory Services, Intro to Linux/Unix, C++ Programming,

Authoring Web Pages

Computer Knowledge

A+ Certified, Vista Certified, TCP/IP, IBM SNA (DLSw, SDLC, 3270, NetView), Novell IPX,

and Citrix MetaframeCisco 2600/7500 Routers and 1900/2900/6500 Switches, Nortel Switches and Routers, HP

Print Servers, and Dell, Compaq, and IBM PCs

O/S - Windows 3.1 Windows 7, MAC OS X, Macbook Pro and IPad, Unix shell scripting, Red

Hat Linux 7.2 and Fedora 12, MS Office, Novell Netware, Cisco IOS, Windows Server 2000 and

2008, VMWare Player, MS Office 2003 and 2007, Dreamweaver CS5 and CS5.5.

Copyright 2012 J. Peter Vrooman

Last updated on April 29, 2012

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