Customer Service Human Resources

Gayle Cross

Email: *********@********.***

Address: **** ******** ****

City: Norcross

State: GA

Zip: 30071

Country: USA

Phone: 770-***-****

Skill Level: Experienced

Salary Range: 48

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Gayle L. Cross

5340 Langston Road * Norcross, GA * 30071 * 770-***-**** * *********@********.***

MANAGEMENT PROFESSIONAL * EXPERIENCED OSHA DOT SAFETY SPECIALIST

O B J E C T I V E

Seeking to further my career in OSHA/DOT Health Safety, or Office Administration, Human Resources, Communications and Training with continued professional growth opportunities.

S T R E N G T H S Skill in communicating with individuals at all levels Ability to multi-task Excellent phone etiquette and public relations skills Commitment to superior customer service Highly organized Professional appearance and attitude Excellent training abilities Company Asset/Team player Proactive in all company aspects of business

E M P L O Y M E N T Mohawk Industries, Inc Dec 2004 Aug 2012

Calhoun, Georgia

Regional Safety Specialist

OSHA DOT Specialist for the Southeast Region (9 satellite locations) Work closely in conjunction with regional operations manager, regional traffic manager, and 9 satellite warehouse managers Implement company, OSHA, and DOT safety rules and regulations Oversee all aspects of OSHA DOT Safety for 9 satellite warehouses Training Coordinator of Company, OSHA, and DOT programs Conduct quarterly OSHA DOT audits per facility Conduct Lift Truck OSHA DOT Safety Orientation of new associates Produce weekly OSHA DOT safety talk sheets and distribute Facilitate weekly safety manager conference calls Conduct Driver-Ride-A-Longs Audit safety conditions of all tractor trailers Driver log instructor and auditor OSHA 300 Recordkeeping Specialist Investigates all incidents, accidents, injuries, and near misses

HAGEMEYER NORTH AMERICA (SE RDC) Aug 2003 Dec 2004

Auburn, Georgia

HR Administrative Assistant/Safety Coordinator/Training Specialist Administrative Assistant to the General Manager Provider of administrative support to the RDC management team and corporate human resources. Customer service to associates on human resources issues Front Office Administrator

Payroll Administrator Orientation Coordinator Training Coordinator of company policies and safety programs Safety Specialists Developed Implemented Safety Policies and Programs Strong understanding of the OSHA standards and regulations

MOHAWK INDUSTRIES July 2000 Aug 2003

Dalton, Georgia

Safety Administrator Coordinate company safety programs Complete weekly, monthly, quarterly, and yearly incident reports based on OSHA standards and procedures Assist Corporate Safety Manager with implementation of company safety policies OSHA 200/300 Specialist Knowledgeable of safety standards and regulations Administrator of Corporate Safety Boot and Prescription Eye Program Coordinator of Corporate Safety Award Programs Administrator of Corporate Safety Catalog Safety Certified Instructor of CPR/First Aid Training Coordinator of Industrial safety programs Worked in conjunction with 350 facilities and managers. Assisted in all aspects of safety throughout the company. QUEEN CARPET/SHAW INDUSTRIES, INC. 1988 2000

Tifton, Georgia - (1995 2000)

Administrative Assistant/Human Resources Pre-screened job candidates and conducted interviews Conducted new hire orientations Completed all paperwork on new hires and terminations Maintained all employee personnel files Training administrator of company benefits and 401(k) plans Provided customer service to employees on human resources issues Calculated weekly and monthly absentee, turnover and vacancy reports Provided administrative support to human resources department staff

Secretary/Receptionist (1988 1995) Provided administrative support to senior management, including plant manager Served as company representative to callers and visitors Handled incoming calls on a multi-line system Administrator of company production records Payroll Administrator

E D U C A T I O N

COSS Certified OSHA Safety Specialist

10 Hour OSHA Training Course

General Industry Safety and Health July 9-13, 2012

COSS Certified OSHA Safety Specialist

10 Hour OSHA Training Course

General Industry Safety and Health

Construction Safety and Health July 9-13, 2012

OSHA 10 hour Occupational Safety Health Training Course

PureSafety On-line course 2009 2010 Industrial Safety Specialist OSHA 60 hour Certified Course 2001 - 2003 Dalton State College

Dalton, Georgia Business Communications 2001 - 2003 Dalton State College

Dalton, Georgia

R E L A T E D E X P E R T I S E

OSHA 300 Injury/Illness Log Specialist

American Red Cross Certified Instructor CPR/AED/First Aid

Instructor of Industrial Safety Programs

Microsoft Windows

Microsoft Word, Excel, Powerpoint

Internet Proficient

Driver log instructor and auditor

References upon request

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