Customer Service Manager

Jammie Fladebo

Email: ********@**-********-********.***

Address:

City: Amarillo

State: TX

Zip: 79109

Country: USA

Phone: 806-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Certified Dietary Manager, All Long Term Care Experience, specializing in weight loss planning AND Prevention, Medical nutrition therapy and diabetes management.

Educational Background:

High School Dipolma from University of Florida, Florida PR 1/2001 to 3/2004 (Nutrition and Management)

Job History / Details:

Summary

Experienced Certified Dietary Manager, All Long Term Care Experience, specializing in weight loss planning AND Prevention, Medical nutrition therapy and diabetes management.

Highlights

Skilled interviewer

Strong teaching skills

Geriatric nutrition background

Body composition analysis

Special dietary needs

Care Planning

Nutritional Assessments

Training

Scratch Cooking

High Volume Cooking

Certified Food Protection professional

Certified Dietary Manager

Weight tracking

Weight Management

Accomplishments

Presented nutrition information and cooking demonstrations to geriatric patients at Heritage Convalescent Center Senior Center.

I spoke to TDHS here in Amarillo because our facility had the fewest food complaints and least deficiencies at that time.

I began managing in 2003 at Heritage. I became a Certified Dietary Manager in 2004, however I started as a dishwasher in Approx 1998

Staff Development:

Trained staff in [process].

Customer Service:

Ensured superior customer service by [action].

Staffing

Worked directly with Human Resources to streamline hiring and on boarding process.

Experience

February 2003 to October 2012

Heritage Convalescent Center Amarillo, Texas

Certified Dietary Manager

Heritage is a Long Term Care Facility. We also specialize in short term rehabilitation, and skilled nursing care. I have managed the kitchen for over 8 years. I have experience in budget management, menu production, scheduling, care planning, weight management, Therapeutic diets, team leadership, and more!

Education

2004 University of Florida,

Certified Dietary Management, CFPP Nutrition and Management

I received my Certificate through the correspondence from the University of Florida in 2004.

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