Assistant Customer Service

Sinceria Jones

Email: ********@**************.***

Address:

City: Winston-Salem

State: NC

Zip: 27106

Country: USA

Phone: 336-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

15 years Rehab Assistant/Certified Nursing Assistant experience. Providing customers with a safe healing stable environment. Completing task needed by team players and staff. Following structured laws and compliant with safety rules and regulations. Service with a tender smile and humble graciousness.

Educational Background:

High School Dipolma from Parkland Highschool, Winston-Salem NC 1/2001 to 6/1990 (Geriatrics)

Job History / Details:

Professional Summary

15 years Rehab Assistant/Certified Nursing Assistant experience. Providing customers with a safe healing stable environment. Completing task needed by team players and staff. Following structured laws and compliant with safety rules and regulations. Service with a tender smile and humble graciousness.

Licenses

CNA Certified Nursing Assistant

RA Rehab Assistant

Skill Highlights

Customer Service

Geriatric Treatment knowledge

Body Mechanics knowledge

Feeding assistance aptness

Feeding assistance

Culturally sensitive

Computerized charting specialist

Flow sheet charting

Organizational skillsProfessional bedside manner

Professional bedside manner

Problem resolution

Culturally competent care

Geriatric treatment

Medical terminology

Patient evaluation/intervention

Patient positioning

Infection control standards

Acute and rehabilitative care

Professional Experience

February 1998 to Current

Springwood Care Center Winston-Salem, NC

CNA Certified Nursing Assistant/ Rehab Assistant

Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.

Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.

Assisted patients with healing and recovery after surgery.

Ensured HIPAA compliance.

Assisted residents with bathing, dressing, feeding, lifting and transferring.

Assisted patients with daily functions.

Monitored fluid intake and output levels.

Provided all daily living tasks to enhance quality of life for elderly patients.

Education and Training

1990 Parkland Highschool Winston-Salem, NC

High School Diploma Geriatrics

I've two years of college at Forsyth Technical College. I plan to stay in the Health Care field until services are rendered.

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