Customer Service Sales

ELLEN BERKOWITZ-ROTHOUSE

** ****** *****, ****** ***., NJ 08831 **********@*****.*** 845-729-

5353

OBJECTIVE: To secure a position with an industry recognized design related

firm, in which I can actively contribute to the increase of business growth

through the utilization of my skills and talent.

EDUCATION:

* Associate in Applied Science Degree - Major: Interior Design, Berkeley

College, Paramus, NJ (GPA 3.75) Academic Distinction Fall 2001 -

Graduated June 2005

* Bachelor of Science Degree - Major: Organizational Management, Nyack

College, Nyack, NY (GPA 3.87) Class President - Graduated with Academic

Distinction - December 1995

COMPUTER SKILLS: AutoCAD (Including Three Dimensional Drawing), Microsoft

Office, QuickBooks for Interior Designers, A/R SAP, Access

DESIGN SKILLS: Hand Drafting, Sketching, Perspectives, Elevations,

Axonometrics, Rendering, and presentation boards

BUSINESS SKILLS:

. Utilize well developed written, communication, listening, negotiation

and selling skills

. Professionally interact with customers/clients, department heads and

upper-management

. Possess strong organizational, follow-up, multi-tasking and

prioritizing abilities

. Hands on, detail and goal oriented; as well as deadline driven team

player/leader

. Strive toward providing excellent customer service

. Responsible for the hiring and management of a cohesive department of

10 employees

. Chaired various regional, national and worldwide company problem-

solving teams

BUSINESS EXPERIENCE:

Maurice Villency- Paramus, NJ - Exclusvie High-End Furniture Showroom

Interior Designer - October 2002 - March 2009 (Including Internship)

. Averaged $75-80,000 in monthly sales with the highest monthly sales

achievement of $143,000

. Highest overall showroom closing ratio of 26%

. Conducted in-home consultations (including programming and room

measuring)

* Created to-scale furniture plans while employing space planning

guidelines

* Arranged conceptual designs and room schemes through the selection of

color, texture, custom fabrics and finishes utilizing design concepts

and elements

* Effectively performed visual sales presentations to clients with a

99.9% closing rate selling furniture and accessories

* Designed and sold custom designed furniture, wall units, window

treatments and area rugs

* Calculated COM applications for custom furnishings

* Accurately projected monthly and yearly sales figures

AFFILIATIONS: ASID - Allied Member 2006-2011/Program Committee Member -

2008-2009

BUSINESS COURSE SEMINARS: Soft Window Fashions I and II, Franklin Time

Quest, Conflict Management, Listening Skills

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