Software developer
Resume:
David Lindes
******-********@*******.***
(Note: Appending "-2012" to the before-the-at-sign side of the above e-mail address will
get a much better chance of a speedy response.)
OVERVIEW:
Software developer with a history as a UNIX (primarily IRIX) Systems Administrator. My
greatest strengths come in the areas of ability to quickly grasp new concepts; in
troubleshooting problems; and in paying attention to fine details, while understanding how
those details can impact the larger picture. I particularly enjoy solving problems --
whether they be debugging an existing system, or figuring out how best to create a new
one. I also have a wide variety of experience doing systems administration (as mentioned),
tech support, and even a little training.
AREAS OF EXPERIENCE:
Languages: Ruby; Perl; Mason; SQL; C; C++ (including STL); Python; PHP; XML; XSLT; SGML;
HTML; PostScript; sh; ksh; csh; sed; awk; LPC.
Operating Systems: MacOS (6 through 9, MacOS X); Linux (a.k.a. GNU/Linux); IRIX; Solaris;
SunOS.
Programming: database-driven web apps; data visualization; data mining (from databases,
log files, etc.); Custom interfaces to Remedy; back-end "filter" utilities for Remedy;
utilities for use from a UNIX shell; small applications for PalmOS devices; systems
administration-related automation scripts; CGI web pages; a UPS status monitoring daemon.
Applications and Tools: Ruby on Rails; make; jam; gcc/g++; Subversion (svn); SSH; CVS;
RCS; DNS (BIND); Remedy; Sybase; Oracle; snoop; tcpdump; tripwire; PGP/GPG; par; truss;
strace; Legato Networker; FrameMaker; Showcase; Apache; NCSA httpd; Sendmail; Netscape
Messaging, Directory, and Enterprise Servers; Netscape Communicator; Lynx; Mutt;
MediaMail; CodeWarrior; Wingz.PREVIOUS EMPLOYMENT:
Google, Inc. (January, 2008 through April, 2009): Site Reliability Engineer
Provided support, including on-call duties, for Google Analytics, Webmaster Tools, and
other Google products.
Super Pod, LLC (for several clients) (August, 2007 through November, 2007): Consultant
Developed a full website using Ruby on Rails to gather customer feedback for a major
shrink-wrap software vendor: Set up SVN-based revision control; Implemented front-end
design from specifications, including image-upload and text entry functionality; Created
back-end ("administrative") interface, including search functionality (using ferret);
Configured Apache web server with password-protected admin area, and password-protected
staging version. Performed system-admin tasks for Super Pod internal infrastructure.
Developed automated tools to assist in a major website localization project. Assisted and
trained junior staff members in technical aspects of localization.
Localcents, Inc. (working on their Villij.com website) (January, 2007 through July,
2007): Consultant
Initiated getting their source code into revision control (First CVS; later converted to
Subversion). Trained users on these systems. Separated their environment (both database
and code) into development, staging, and production modes, with a development environment
for each developer. Introduced pair programming, test driven development, refactoring, and
other best practices. Installed NTP on servers to get good time synchronization. Created,
and automated, backup procedures. Consulted on company development strategies. Created
system for recording and monitoring application growth statistics. Instituted use of web
page templating using Smarty. Instigated the use of TinyMCE for WYSIWYG blog editing.
Converted PHP system to Ruby on Rails (still in progress as of last update). Created Rails
database Migrations to get table structure to work with rails; instituted the use of
Migrations for all database changes.
Isilon Systems (July, 2005 through January, 2006): Software Development Engineer
Fixed various bugs in the Isilon system, including kernel-level changes. Provided general
maintenance for "CPR", Isilon's utility for filesystem integrity checking, debugging, and
repair. This work included fixing bugs, working on documentation improvements, and doing
minor feature enhancements.
Infospace (through Kforce Professional Staffing ; March, 2005 through July, 2005):
Consultant
Modified existing PHP application to add new functionality and fix bugs. Customized
workflow to create new custom functionality in Remedy's CSS application. Consulted on
additional Remedy workflow changes. Created an application for tracking and reporting on
Remedy license utilization over time.
Amazon.com (August, 2003 through December, 2004): Software Development Engineer
Supported, operationally, several high-visibility applications on a rotating 24 by 7
basis. Debugged various problems in software supported by me as well as that upon which it
depended. Gathered requirements for, designed, and developed several reporting tools.
Designed and developed data visualization utilities for several of these (including a
"traffic light" indicator as well as various graphs). Designed an internal web site
organizing several such tools, including tools developed by myself and by others. Mentored
and trained (informally) others on topics ranging from software development to basic UNIX
understanding to the intricacies of specific tools and applications. Advocated for quality
solutions to problems at hand -- pushing for long-term solutions over short term;
sustainability over easy-right-now; the "right" solution over something that merely solved
the most pressing problem currently surfacing. Assisted the Remedy team with Remedy
administration and troubleshooting tasks. Participated in the interviewing of new
candidates both inside and outside of my immediate group.
Silicon Graphics, Inc. (contract) (April, 2002 through May, 2003): Software
Developer/Network Analyst
Developed several reporting tools (including the aspects of data collection and data
mining and reporting) as well as automation-oriented tools. Utilized XML and XSLT to do
data encapsulation and extraction for collection tools, as well as for configuration of
dynamic reporting tools. Automation work included configuring SGI's installation tools for
100% automated install, and doing post-install scripting for configuration of installed
machines. Mentored various members of the immediate group as well as a couple of adjoining
groups on myriad topics ranging from general systems and network administration principles
to best practices to perl scripting. Provided technical assistance and conference to
various SGI team members worldwide, having various technical skill levels and cultural
backgrounds. Analyzed and solved myriad technical problems as they came up. Filed bug
reports when problems with SGI's IRIX operating system or related tools were involved.
Performed a variety of cleanup tasks, working towards making an environment which had been
filled with legacy configurations which were frequently not very well understood into a
smooth, uniform (to the extent possible), and much more stable environment.
Independent consulting work
(
April, 2001 through June, 2001): Software Engineer
Authored C code to provide a Python module which would interface to Remedy's Action
Request System (ARS) through the ARS C API. Wrote code to pull data from a MySQL database
and then dynamically build from it an ARQualifierStruct to represent a search in the
Remedy ARS. Assisted with debugging and enhancement of the larger application -- a Remedy
interface for WAP devices (e.g. mobile phones).
Counterpane Internet Security, Inc. (January, 2000 through April, 2001): Software
Engineer
Developed code to use the Remedy C API to communicate between Remedy's Action Request
System (ARS) and Counterpane's proprietary automatic incident reporting system. Created
and maintained Counterpane's CVS repository, including back-end programs to do
notification of changes, validation checks, and automatic pushes of some data, such as web
content, to appropriate servers. Provided training in the use of CVS to developers not
already familiar with it, or who needed additional training. Performed a variety of
Systems Administration tasks until such time as we hired on a full-time sys-admin.
Global Networking And Computing (GNAC), Inc. (July, 1999 through January, 2000): Member,
Technical Staff
Designing and building internal tools, maintaining and enhancing existing tools. Acting
as a mentor to junior Operations staff. Providing tool development services to client
companies.
Netscape Communications Corporation (September, 1998 through June, 1999): Member,
Technical Staff
Acted as a liaison between Technical Support and Core Engineering for the Netscape
Messaging Server product. Took escalations from Technical Support into Engineering.
Created bug fixes for customers. Acted as a main back-line contact for large customer
deployments.
Silicon Graphics (including subsidiaries) (July, 1996 through September, 1998): Senior
Systems Administrator
Provided back-line system administration support for several engineering user
communities, while also being an active, contributing member of SGI's worldwide systems
administration community. Provided implementation and maintenance support for business
supporting programs and applications. Supported and monitored divisional servers (DNS,
NIS, sendmail, web, Synchronize, Networker). Active participant in the implementation of
IS processes, tools, and procedures. Represented Silicon Studio and Alias Wavefront
subsidiaries to global SGI IS community. Defined, developed, documented, built and
maintained applications, scripts, and tools to enhance effectiveness of users and the
divisions. Designed and built a nameservice management system, backed by a Sybase
database.
MicroUnity Systems Engineering (through Taos Mountain ; April, 1996 through July, 1996):
Systems Administrator
Responsible for upgrading 60 SGI workstations and servers from IRIX 5.2 to 5.3, while
maintaining functionality of highly customized local environment. Built installation
images for local software. Documented upgrade process for other SysAdmins. Assisted the
SysAdmin group with other tasks.
Silicon Graphics (through Taos Mountain ; October, 1994 through April, 1996): Remedy
Administrator, Help Desk Staff
Sole administrator of Remedy system for worldwide IS group. Provided reporting of Remedy
data, including aggregate metrics, trending graphs, and custom reports. Upgraded,
configured, and maintained Remedy server software. Worked with Server Operations to
provided 24x7 availability of the Remedy application. Built installation images for client
software distribution.
Provided front-line phone support to SGI employees, and acted as a leader within the SGI
Help Desk group. Ran backups for group using Legato Networker. Served as administrator for
group's main WWW and mail server. Resolved numerous system administration and application
problems. Assisted in operational decisions for the group. Trained and mentored new help
desk staff members.
Sun Microsystems (through Taos Mountain ; May, 1994 through September, 1994): Technical
Support Engineer
Provided technical support for Sun customers as part of the North American Solution
Center team. Re-created customer environments, reproduced customer problems and filed
detailed bug reports.
Silicon Graphics (January, 1994 through April, 1994): UNIX Systems Administrator
Provided overflow assistance for divisional Systems Administrator. Provided end-user
support for a small hardware design group and their IRIX-based systems. Assisted with
backups and other tasks throughout the division. Enhanced automation of tasks.
Passage Systems, Inc. (October, 1993 through December, 1993): Member, Production Staff
Proof-read conversions into SGML of technical documents for on-line viewing, comparing
against print copy. Assisted with systems administration tasks.
San Francisco Bay Area Theatres (
December, 1986 through December, 1994): Technical
Theatre Staff
Served as a member of the staff at a half dozen bay area theatres at various times.
Responsibilities included Stage Management, Lighting, Sound, Video, Set Construction,
Painting, Properties Management, Stage Crew, and more.
MEMBERSHIPS:
USENIX; SAGE; BayLISA.
PROFESSIONAL CERTIFICATIONS:
IRIX System Administration; Advanced IRIX Administration; IRIX Network Administration.
HOBBIES & INTERESTS:
Glass in various forms - blown glass, fusing, stained/leaded glass, etc.; Photography;
Chain-mail (knitted metal rings); Software Development; Electronics Tinkering; Psychology;
Technical Theatre; Amateur Radio (FCC call sign: KF6HFQ); LEGOr.
OTHER EXTRACURRICULAR:
Vice President, Seattle Photographic Society, July 1st 2007 through the present (term
slated to end July 1st 2009)
Volunteer Mentor, Youth In Focus -- a non-profit organization whose mission is "to
empower urban teens, through photography, to experience their world in new ways and make
positive changes in their lives." -- 2006 through the present
Director, Seattle Photographic Society board of Directors, July 1st 2006 through 2007,
when I was elected Vice President
Served on the BayLISA board, with a 1998-2000 term, including 1 year as Secretary
(1998/1999)
Regular attendee of BayLISA board meetings, 1997-2000
BIND IRIX port maintainer, from the time of early BIND 8.x until SGI took this on by
buying support from the ISC.
Secretary of the Southern Peninsula Emergency Communications System (SPECS), 1999-2000
Secretary of the SGI Amateur Radio Club, 1998
Note: The latest version of this document can be obtained from:
http://www.daveltd.com/lindes/resume.html
Current Revision: 2.32+1.11 (mode 2-0-0-0), updated 2012-06-28
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