server or hostess

Angelica Rodriguez

Email: ********@***********.***

Address:

City: Cedar Hill

State: TX

Zip: 75104

Country: USA

Phone: 214-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High energy, outgoing hostess with a dedication to positive guest relations desires a position as a server or hostess in a fast-paced restaurant. High volume dining, customer service and cash handling background.

Educational Background:

High School Dipolma from Cedar Hill High School, Cedar Hill TX 1/2001 to 6/2011 (spanish)

Job History / Details:

Summary

High energy, outgoing hostess with a dedication to positive guest relations desires a position as a server or hostess in a fast-paced restaurant. High volume dining, customer service and cash handling background.

Highlights

Communication - Deals with internal and external customers at all levels via telephone, to ensure successful communication via actively listening and probing questions.

Interpersonal Skills - Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.

Willing to try new things and am interested in improving efficiency on assigned tasks.

Food safety understanding

Upbeat, outgoing and positive

Works well under pressure

Cash handling expert

Organized and efficient server

Highly responsible and reliable

Accomplishments

Consistently rated "excellent" in feedback from customer surveys regarding server friendliness, promptness and attentiveness.

Experience

August 2011 to Current

Moon Wok Cedar Hill, TX

Hostess/Cashier

Consistently provided professional, friendly and engaging service.

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Appropriately suggested additional items to customers to increase restaurant sales.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Answered questions about menu selections and made recommendations when requested.

Regularly checked on guests to ensure satisfaction with each food course and beverages.

Routinely cleaned work areas, glassware and silverware throughout each shift.

Skillfully anticipated and addressed guests' service needs.

Education

2011 Cedar Hill High School Cedar Hill, TX

High School Diploma

Coursework in Communication

Maintained well grades

Volunteered for community hours

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