Customer Service Administrative Assistant

VENA MARTINEZ

**** ***** **** ***** . *******, TX 77084

310-***-**** . ****.********@*****.***

PHARMACEUTICAL RESEARCH / ADMIN

Dynamic and service focused professional, with strong understanding of

pharmaceutical research, poised to utilize gained knowledge and skills in

project assistance, laboratory techniques and protocols, research methods

and quality control to contribute positively to organizational goals while

achieving professional development. Highly organized and detailed, skilled

at providing administrative direction and business office operational

strategies critical to organizational success with proven ability to work

effectively in busy environments with positive results. Proactive with

excellent interpersonal and communication skills, adept in working with

different personalities as well as working on own initiative.

Core Competencies

Project Administration ( Online Research ( Data Management & Organization (

Marketing Tools & Reports

Contract Validation ( Schedule Management ( Customer Relations ( Basic

Accounting

CAREER SKILLS AND HIGHLIGHTS

. Delivers excellence in workflow administration, customer service, as

well as client relations; able to develop a smooth operational flow of

all office functions.

. Results-oriented, able to balance multiple responsibilities,

consistently delivering results on time.

. Perform general office duties and data management; assist in

conducting research in a wide array of fields.

PROFESSIONAL EXPERIENCE

Biomedical Intern Project Cure ( Houston, TX

01/2013 - Present

Executive Administrative Assistant Greenberg, Grant & Richards (

Houston, TX 10/2011 - Present

Intern HISD Psychology Department (

Houston, TX 01/2012 - 01/2013

Project Administrator Alliantgroup ( Houston, TX

06/2011 - 08/2011

Customer Relations/Technical Assistance Equator ( Los Angeles, CA

09/2010 - 01/2011

Project Administrator Shlemmer+Algaze+Associates ( Culver

City, CA 11/2008 - 08/2009

Front Desk Coordinator Focal Point, LLC ( Los Angeles, CA

04/2008 - 11/2008

Administrative Assistant Easy Law, Inc. ( Moorpark, CA

09/2007 - 04/2008

Front Desk/Customer Service Four Seasons ( Westlake Village, CA

09/2006 - 05/2007

EDUCATION

Biology and Chemistry, 2013

University of Houston - Houston, TX

Biology, Chemistry and Biotechnology, 2012

Houston Community College - Houston, TX

Bachelor of Arts in Telecommunication and Media, 2006

Texas A&M University - College Station, TX

COMPUTER SKILLS

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook; Photoshop;

InDesign; Internet

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