Marketing Manager
Resume:
CHRIS ROBERTS
**** **** *** ******, ****, Arizona 85213
********@*******.***
QUALIFICATIONS SUMMARY
Confident, astute and results-driven professional, with hands-on experience in developing, planning, and implementing marketing initiatives and procedures that foster business optimization and growth. Equipped with superior organizational and communication skills essential in establishing productive relationship with all levels of professionals. Interested in pursuing a challenging career to effectively utilize knowledge and skills in sales and marketing, events management, staff supervision, public relations, writing, contract negotiations and client relations gained from academic and work experience. Proficient with Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint) and Photoshop.
PROFESSIONAL EXPERIENCE
FARMERS INSURANCE
Agency Owner / Insurance Agent, Scottsdale, AZ 2011–Present
Manage the entire business from start-up to operation and expansion. Coordinate daily activities of two employees. Oversee the delivery of services to existing clients, guaranteeing 24/7 availability. Ensure business is updated on industry trends and updates.
- Received the Blue Vase award for outstanding performance in life sales in 2012.
UNIVERSITY OF PHOENIX (2005–2011)
Department Head, Campus Coverage Division, Phoenix, AZ 2009–2011
Provided strategic oversight and supervision to daily activities for two 10-member teams of senior academic counselors. Led the implementation of department matrix initiatives for employee performance reviews.
- Conceptualized, developed, and implemented national awareness marketing campaigns to over 200 clients that doubled the size of division in one year through increased revenue from internal sales.
- Handled the development and maintenance of the division SharePoint site.
- Earned the Excellence in Leadership Award in 2010, for demonstrating exemplary performance.
- Led and mentored a staff of 2 teams of 10 members each simultaneously, three of them was being developed for management positions.
Counseling Services Manager, Tempe, AZ 2006–2009
Spearheaded daily activities of a 10-member team of academic counselors.
- Supervised a team of counselors that ranked from 32nd to 2nd in the entire online campus.
- Gained the Outstanding Manager Award in 2007 and the Excellence in Leadership Award in 2008.
- Effectively developed and strengthened a team of 10 employees continuously; mentored two them for management positions.
Academic Counselor, Phoenix, AZ 2005–2006
Rendered direct counseling to a group of more than 400 college students across the country.
- Guided and monitored team in retention, re-entries, and service time for several months.
JERICHO COMMUNICATIONS (NOW ERICHO COMMUNICATIONS)
Executive Account Assistant, New York, NY 2004
Handled direct pitching of ideas to get media coverage in TV, radio, newspapers, and magazines. Worked closely with media and clients to ensure needs were met before launch, as well as during and after all events.
- Created and integrated press kits and wrote press releases.
EDUCATION
Master of Business Administration (2007) - UNIVERSITY OF PHOENIX, PHOENIX, AZ
Bachelor of Science in Journalism, Emphasis in Public Relations (2004) - UTAH STATE UNIVERSITY, LOGAN, UT
PROFESSIONAL DEVELOPMENT
University of Farmers Consultative Sales System (2012)
SharePoint Site Development Certification (2009)
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