Garry DeFrance
*** *******, **********, *****, ********, US
Home-734-***-**** Cell-734-***-****
E-mail: *****.********@*******.***
Senior Fulfillment Supervisor
Archway Marketing
September-2012 to present
Supervise staff of up to 100 Union and temporary employees in 250,000
warehouse operation
Responsible for Pick pack and shipping operation for 8 major customers in
four different production areas incorporating over 20,000 sku's
District Operations Manager
Market Day Corporation
December-2011 to September 2012
Full P&L responsibility for Distribution Center for 600 accounts in
Michigan & Ohio
Supervise staff of 14-20 drivers; responsible for OSHA training, DOT
compliance, Logbooks, hours of service, load safety and record keeping
Manage sales staff of 50 sales reps and 3 supervisors to exceed unit sales
and productivity goals
Maintenance of Fleet, warehouse equipment and facility
Assistant Operations Manager
January 2006 - October 2011
Boise Cascade BMD Wayne, MI
Supervised Warehouse and Delivery Operations for 75M Sales of Building
Materials
planning and control of delivery for 200 Home Improvement Centers in three
states
Interface with Sales & Customers to exceed delivery requirements
Managed staff of 5 drivers and 15 dedicated carriers in flatbed delivery
operation
Responsible for OSHA training, DOT compliance, Safe loading and employee
performance reviews
Vendor Negotiation Skills, Providing Customer Service, Organizing Team
Effort to achieve Customer and Facility Goals
Operations Manager
May 1994 - December 2005
Weyerhaeuser Company Westland, MI
Managed driver staff of 6 local and 10 dedicated on multiple stop delivery
routes in a three state area. Secured 3PL carrier to dissolve fleet and
sold off assets to enable their start up, trained drivers and supervisory
staff for flatbed operations
Monthly review of 3pl performance against KPI's and driver evaluations
Site Manager of Warehouse/Distribution Center for Michigan/Northern Ohio
16 acre; 60 million annual sales; 6 million assets with P&L control
utilizing Teamsters union. Operated C.C.A. Treating plant for Wood
preservation.
Responsible for: Property Management, Inventory control, Operations and
delivery thru 3PL partner, Safety/ DEQ program Leader/Trainer, Purchasing
and Vendor/Union Negotiations
Dock Operations Supervisor
Roadway Express Taylor, MI
Dock operations manager of 80 door cross dock distribution center in
Detroit MI. Worked both City & line haul Dispatch and was in outside sales
for 2 years during my tenure as well.
Managed a crew of up to 30 to 45 drivers in city delivery operations
Daily control, record keeping of required DOT records and employee files
OSHA, DOT and required safety training for both temporary and full time
drivers under a Teamsters Union Contract
EDUCATION
Bachelor's Degree
September 1978 - June 1980
Walsh College Troy, MI
BBA with emphasis in Finance 3.0 GPA