Technician Service
Resume:
SUMMARY
Telecommunications Technician with broad experience in commercial and industrial telecommunications and audio/video installations. Extensive knowledge of electronics including telecommunications and A/V equipment from hands on experience and educational training including internship, apprenticeship training, and BICSI Installer certification as well as an Associate Degree in Business Administration. Strengths in problem-solving, integration, and customer relations.
EXPERIENCE
Telecommunications/A.V. Technician, Superior Electric Great Lakes Troy, MI 2012
Primarily worked on-site at GM Tech Center - Cadillac Building Data Center. Throughout my admittedly short term at SEGL, I installed a 28 screen Barco brand video wall located in the Cadillac Building’s “Command Center,” as well as all supporting Barco equipment, associated hardware, network hardware, equipment racks, cable tray and cabling. While there, I also integrated and installed teleconferencing and audio/video equipment in twelve conference rooms located throughout the Cadillac Building. Equipment installed in conference rooms includes, but is not limited to, ClearOne brand teleconferencing hardware and dialers; Extron brand audio/video switching equipment, audio amplifiers, HDMI and VGA media extenders; and Epson video projectors all controlled by a Crestron user interface.
CCTV Technician, Camtronics Detroit, MI 2011-2012
On-site CCTV Technician working exclusively at Detroit Metro Airport. Managed the county’s CCTV system which consisted of Pelco 9600 and 6800 matrix bays and Pelco CC1 matrix controllers integrated with Verint and SmartSight encoders feeding encoded video to Loronix Video Management recording software. Installed, configured, and maintained Verint S4300 wireless bridges and Verint S4200 wireless transmitters to transmit video from remote locations. Performed service and maintenance on user workstations, recorders/servers, and wireless devices. Maintained over 500 cameras throughout the airport’s eleven square miles of property. Cameras maintained consisted of, but is not limited to, Pelco Spectre III, Pelco Spectre IV, and GE Kalatel CyberDome cameras. Familiar and comfortable with the concept of multi-vendor integration of CCTV hardware.
Telecommunications Installer/Service Technician, T.T.I. Sterling Heights, MI 2007-2011
Specialized in the installation, service, and troubleshooting of networked based structured cabling systems. Installations include, but are not limited to: category rated network cable and structured cabling systems; T1 extensions; DS3 extensions; single-mode and multi-mode fiber-optic cabling and termination; CCTV systems; security systems; P.A. systems; as well as building out telecommunication closets and equipment rooms. Responsibilities include interpreting the specific networking and telephony needs of the customer while efficiently installing, testing, and documenting said work. Installations and service calls were completed in a timely and professional manor while effectively communicating and acting as an intermediary between the customer and T.T.I. project management.
Audio/Visual Technician, P.S.I. Productions, Southfield, MI 2005-2006
Performed maintenance and integration of A/V equipment as well as operating said equipment used for live performances and presentations. Assembled and unassembled Public Address systems, staging, lighting-rigs, and equipment dependent audio and video cabling.
Engineering Intern, G.T.N. Post Production Studio, Oak Park, MI, 1998-2001
Interned with and was mentored by Video Engineers while absorbing information from industry professionals. Performed basic maintenance and basic repair of broadcast television and audio equipment. Assisted with the installation and troubleshooting of broadcast equipment including, but not limited to: video editing suites; film-transfer equipment; recording decks; and interconnection cabling.
EDUCATION
IBEW/JATC, Warren, MI Completed 3 year apprentice program through the IBEW/JATC - August 2010
Kalamazoo Valley Community College, Kalamazoo, MI Business Administration - AA, 2004
Western Michigan University, Kalamazoo, MI Earned 86 out of 120 college credits towards a BA in Communications
SKILLS
•Completed BICSI ITS Installer 2, Copper program - July 2010 •Completed AMPACT 2/NetConnect Training - April 2010 •Received a scholarship to attend the Sony Institute of Technology - May 1996 •Highly proficient with computer hardware and software •Highly proficient at soldering
COMPUTER SKILLS
•Familiar and competent with using, but not limited to, the following operating systems: Windows 8, Windows 7, Windows XP, Windows NT, MSDOS, and all versions of Mac OSX.
•Familiar and competent with using, but not limited to, Microsoft Office Suite, versions 2010, 2007, 2003, XP, and 2000.
Dearborn, MI, 48124 Telecommunications/A.V. Technician, Superior Electric Great Lakes Troy, MI 2012
Primarily worked on-site at GM Tech Center - Cadillac Building Data Center. Throughout my
cell 313-***-****
email bill.canfield@gmail.com admittedly short term at SEGL, I installed a 28 screen Barco brand video wall located in the
Cadillac Building’s “Command Center,” as well as all supporting Barco equipment, associated
hardware, network hardware, equipment racks, cable tray and cabling. While there, I also
integrated and installed teleconferencing and audio/video equipment in twelve conference
rooms located throughout the Cadillac Building. Equipment installed in conference rooms
includes, but is not limited to, ClearOne brand teleconferencing hardware and dialers; Extron
brand audio/video switching equipment, audio amplifiers, HDMI and VGA media extenders; and
Epson video projectors all controlled by a Crestron user interface.
CCTV Technician, Camtronics Detroit, MI 2011-2012
On-site CCTV Technician working exclusively at Detroit Metro Airport. Managed the county’s
CCTV system which consisted of Pelco 9600 and 6800 matrix bays and Pelco CC1 matrix
controllers integrated with Verint and SmartSight encoders feeding encoded video to Loronix
Video Management recording software. Installed, configured, and maintained Verint S4300
wireless bridges and Verint S4200 wireless transmitters to transmit video from remote locations.
Performed service and maintenance on user workstations, recorders/servers, and wireless
devices. Maintained over 500 cameras throughout the airport’s eleven square miles of property.
Cameras maintained consisted of, but is not limited to, Pelco Spectre III, Pelco Spectre IV, and
GE Kalatel CyberDome cameras. Familiar and comfortable with the concept of multi-vendor
integration of CCTV hardware.
Telecommunications Installer/Service Technician, T.T.I. Sterling Heights, MI 2007-2011
Specialized in the installation, service, and troubleshooting of networked based structured cabling
systems. Installations include, but are not limited to: category rated network cable and structured
cabling systems; T1 extensions; DS3 extensions; single-mode and multi-mode fiber-optic cabling
and termination; CCTV systems; security systems; P.A. systems; as well as building out
telecommunication closets and equipment rooms. Responsibilities include interpreting the specific
networking and telephony needs of the customer while efficiently installing, testing, and
documenting said work. Installations and service calls were completed in a timely and
professional manor while effectively communicating and acting as an intermediary between the
customer and T.T.I. project management.
1
Audio/Visual Technician, P.S.I. Productions, Southfield, MI 2005-2006
Performed maintenance and integration of A/V equipment as well as operating said equipment
used for live performances and presentations. Assembled and unassembled Public Address
BILL systems, staging, lighting-rigs, and equipment dependent audio and video cabling.
CANFIELD Engineering Intern, G.T.N. Post Production Studio, Oak Park, MI, 1998-2001
Interned with and was mentored by Video Engineers while absorbing information from industry
professionals. Performed basic maintenance and basic repair of broadcast television and audio
address
23427 Cherry Hill St. equipment. Assisted with the installation and troubleshooting of broadcast equipment including,
Dearborn, MI, 48124
but not limited to: video editing suites; film-transfer equipment; recording decks; and
cell 313-***-**** interconnection cabling.
email bill.canfield@gmail.com
E DUCATION
IBEW/JATC, Warren, MI Completed 3 year apprentice program through the IBEW/JATC -
August 2010
Kalamazoo Valley Community College, Kalamazoo, MI Business Administration - AA, 2004
Western Michigan University, Kalamazoo, MI Earned 86 out of 120 college credits towards a
BA in Communications
S KILLS
•Completed BICSI ITS Installer 2, Copper program - July 2010
•Completed AMPACT 2/NetConnect Training - April 2010
•Received a scholarship to attend the Sony Institute of Technology - May 1996
•Highly proficient with computer hardware and software
•Highly proficient at soldering
C OMPUTER S KILLS
•Familiar and competent with using, but not limited to, the following operating systems:
Windows 8, Windows 7, Windows XP, Windows NT, MSDOS, and all versions of Mac OSX.
•Familiar and competent with using, but not limited to, Microsoft Office Suite, versions 2010,
2007, 2003, XP, and 2000.
2
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