Registered Nurse Customer Service
Resume:
Cathy "CJ" Westberry
University Place, WA. 98467
**************@***.***
Phone, Email
Objective
To expand my clinical experience to Case Management/Utilization Review
Education
University of Phoenix RN to BSN program 2010
Highline Community College Associates Degree in
Nursing 1981
Employment
Sterling Medical Corp.
12/2012-Present
411 Oak Street
STE 200
Cincinnati, OH. 45219
RN Case Manager for WA National Guard State Surgeon's Office. Supervises Care
Coordinators to
ensure professional customer service. Works closely with military physicians and
ancillary staff
and has a case load of both sensitive and non-sensitive medical profiles. Provides
assistance to
Service Members so that each receives optimum disposition of his/her individual
medical profile.
Strategic Resources Inc.
3/2012-11/2012
7927 Jones Branch Drive
STE 600W
Mclean, WA. 22102
RN Case Manager for New Parent Support Program at Joint Base Lewis-McChord, WA.
Responsible for
up to 25 clients as home visitor. Provide education and support for military
families with children aged
newborn to 3 years. Play role in fostering resiliency and working to prevent child
abuse and neglect in military families.
Tacoma General Hospital
1/1988-11/2006
315 MLK Jr. Way
Tacoma, WA. 98405
Staff RN Level II/III Nursery. Responsible for the well-being of ill infants and
their families. Worked closely with multiple-disciplinary team to optimize
continuity of care. Extensive discharge teaching required for medically fragile
babies. Worked closely with other RN/LPN and Ancillary Staff. Good communication
skills to collaborate information with Neonatologists, Neonatal Nurse
Practitioners, and Private Practice Physicians within the community. Charge RN
7am.-7pm. Preceptor to Resident and Student Nurses. Attended potential high-risk
deliveries. Developed Plan of Care for special needs patients. Instrumental in
starting Primary Care Teams.
Infant Home Phototherapy, Inc.
3/2006-11/2006
PO Box 6742
Lynnwood, WA. 98036
Home Health Phototherapy RN responsible for setting up bili-lights for
hyperbilirubinemic babies in their
homes. Much teaching needed for parents to understand the importance of
treatment. Babies evaluated
for feeding problems, intake/output, and general health and development. Superior
assessment skills
needed. Responsible for drawing daily labs and seeing that each specimen was
delivered according to
protocol. Communicated well with laboratory and Pediatricians. Took telephone
orders. Gave precise
information to designated RN giving care to infant the next day.
Fife Healthworks
6/2002- 4/2003
502 54th Ave East
Fife, WA. 98424
Telephone Referral RN at Occupational Medicine Clinic associated with Multicare
Medical Center. Responsible for making appointments for L&I patients. Pending
approval from Case Managers, referrals called to Physicians and Specialists.
Appointments made for various diagnostic studies and anything ordered by the
Occupational MD. Job included helping triage a small amount of clients. Excellent
communication and coordination skills needed to exchange telephone information with
different clinics. Necessary to have good rapport with clients.
Valley Medical Center
1/1994-3/1995
4300 Talbot Rd South
Renton, WA. 98055
RN assigned to Special Care Nursery- Level II and . Admitted all infants from
Labor and Delivery. Assessed need for
appropriate level of care. Examined babies and gave Dubowitz Score to determine
gestational age. Excellent
communication skills required to correspond with Pediatricians and Neonatologists.
Did primary care and also team
nursing. Strong teaching skills needed. Attended all potential high-risk
deliveries. 1:1 care required at times. Transported
infant from outlying hospital to the unit.
St Peter Hospital
6/1982-1/1988
413 N. Lilly Rd.
Olympia, WA. 98506
Charge RN on Medical/Surgical floor with specific emphasis on Orthopedics.
Responsible for 15 patients and the care
given by LPN's and CNA's. Did both primary and team nursing. Worked close with
Physical Therapy and other Ancillary
Staff. Did pre-op and post-op care. Gave in-services on various subjects. Floated
to Psych. Unit when needed. Worked
with clients on both locked and unlocked wards.
Awards
2005 nominee for Betty Hoffman Award for Nursing Excellence
Qualifications
Current Washington State Registered Nurse Licensure
Worked as Telephone Referral Nurse
Current Basic Life Support Certification
Trained in Neonatal Advanced Life Support
Proficient in IV Therapy and Phlebotomy
PICC/Central Line Certified
Certified in Conscious Sedation
Certified in Blood/Blood Product Administration
Attended workshops and designated a "Baby Friendly" Lactation Nurse
Attended seminars on The Nursing Process, Supervision and Delegation, Team
Leadership, Extensive Discharge Teaching
for special needs neonates, Infant Developmental Support, Pediatric Psychological
Issues (10 week course)
Attended classes dealing with education surrounding Perinatal Grief and Loss
Hospital Computer Training
Proficient in giving immunizations, including Synagis
Training and Education to include: HIPAA, Ventilators, AED Defibrillators, Cultural
Diversity, Disability Awareness, etc.
Attended Certification Review on The High Risk Neonate
Attended National Neonatal Conference in Washington DC November 1992
Attended Diabetic Conference in Las Vegas November 2010
Attended Case Management Certification Review April 2011
References
Barbara Williams RN
Former Co-Worker
Tacoma General Hospital ICN
Betty Blondin RNC
Former Co-Worker
Tacoma General Hospital NICU
Dee Beverly
Friend
Sara Scott
Family Friend
Eunice Niel RN
Former Co-Worker
Tacoma General Hospital ICN
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