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Customer Service Manager

Location:
Brick, NJ, 08723
Posted:
March 08, 2013

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Resume:

William R. Coyle III

** ******** *****

732-***-****

Brick, NJ 08723

abomvx@r.postjobfree.com

Executive Summary Experienced and ambitious plumber and pipefitter who

is dedicated, hard working, and works as a team player.

Core Qualifications Team Player

Dependable

Staff training/development

Fast Learner

Consistently meet goals

Attention to Detail

Flexible

Hard Working

Work Experience

Plumber and Pipefitters Union

November 2001- current

Journeyman/ Foreman

Knowledge in all aspects of plumbing and pipefitting, including welding.

Well trained in reading blueprints to lay out extensive jobs and projects.

Trained staff and apprentices to ensure the completion of the job

correctly. Follow all regulations to complete jobs safely. Responsible to

ensure all materials were present at job and tools accounted for.

Charlie's Pizza Lakewood, NJ

January 2005- April 2012

Asst. Manager/ Server/ Delivery Driver

Provide excellent patron experiences through phenomenal customer service,

evidenced by high number of regular patrons requesting to sit in my

section. Consistently exceed sales goals by effectively managing sections

and ability to multi-task. Mentoring and training new servers and drivers.

Gained thorough knowledge of restaurant procedures.

IHOP Brick, NJ

June 2011 - June 2012

Asst Manager/ Server

Meet regularly with all management staff to coordinate schedules, discuss

operations, and set goals. Manage team of 8-10 individuals nightly. Ensure

excellent patron experiences by providing superior service and quality

food. Exceeded company objectives with positive customer feedback. Mentor

to junior team members. Create safe work environment that fosters team work

and professional development. Control costs associated with running

profitable business.

SAB Builders, NJ

1999-2002

Responsible for reading blueprints, painting, landscape work, deliveries,

clean up. Maintained apartment units. Residential trouble shooting and

repair. Maintained and operated backhoe. Installation of water and sewer

mains along with tie-ins.

Education Plumbers and Pipefitters Local 9 Apprenticeship Program

2001 - 2007

Welsey College Dover, Delaware

1998-1999

Affiliations Local 9 Union Member



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