Customer Service Manager
Resume:
Lisa R. Knight *** S *nd Street
Montrose, CO
***01
lrknight77@ya
hoo.com
QUALIFICATIONS
Extensive computer experience in Microsoft Office Suites of Word, Outlook, Excel, Etc.;
accounting software of QuickBooks Premier and Hedberg; certified payroll software of Quantum
Project Manager. Worked in retail and service industries to enhance customer service and
marketing skills. Excellent communication and organization skills. Effective and efficient office
management skills. Enjoy communicating and working with many different people.
EMPLOYMENT
Your Way Safety & Sign Supply, Inc., Grand Junction, CO- A/P & Payroll Manager
- Accounts Payable - Process & cut weekly payroll checks
- Data entry - Process & cut weekly liability checks
- Cash handling-payments - Weekly Certified Payroll Reports
- Monthly CDOT reports - Employment Verifications/letters
- Notary Public - Reconciliations of Bank & Credit Card Accts.
- Quarterly/Monthly,/Weekly State & Federal payroll taxes
Office Outfitters & Planners, Inc., Grand Junction, CO - Full Charge Bookkeeper
- Accounts Receivable - Accounts Payable
- Aging/ Collection of old invoices - Bi-weekly payroll in Hedberg Software
- Monthly invoicing - Monthly Financial Reports
- Entering vendor invoices - Track and pay monthly sales commissions
Gateway Canyons, LLC., Gateway, CO - Assistant Manager/ Coffee Bar Manager
- Customer Service - Scheduling employees
- Inventory-ordering supplies - Daily reporting of sales to Corp. office
- Training new hires - Scanning coordinator for POS system
- Answer phones - Cashier
- Cash handling daily - Barista- specialty coffee & tea beverages
Gateway Café, Gateway, CO - Bookkeeper/ Cook/ Waitress
- Weekly deposits - Cash handling
- Monthly sales tax - Vendor payments
- Inventory- ordering supplies - Customer service
- Scheduling, training new hires
Deep Creek Landscaping Inc., Grand Junction, CO- Office Manager
- Accounts Payable - Accounts Receivable
- Invoicing - Weekly Payroll/ Per diem checks
- Answer phones - Notary Public
- Process Pay Applications - Change Orders
Lisa R. Knight 523 S 2nd Street
Montrose,
CO 81401
lrknight77@
yahoo.com
(970) 260-
7487
Aspentree Veterinary Care, Grand Junction, Co - Vet Technician/ Office Manager
- Accounts Receivable - Accounts Payable
- Weekly Payroll - Deposits/ Bank Reconciliations
- Answer phone/Return calls - Follow-up care
- Order Supplies - Assist Dr. with exams/surgery
- Schedule Appointments - Wrap surgery packs/autoclave
EDUCATION
Penn Foster College (Online) - Pursuing an Associate’s Degree in Healthcare Management
Certified Public Bookkeeper - License# 3473
First Responder & CPR Certified in Colorado
EMT/ IV certified- 1997/2000
REFERENCES
Your Way Safety & Sign Supply, Inc Clarissa Knechtel- Co-Worker
Jamie Raney, Co-Worker 3020 Country Road
3087 Glendale Way Grand Junction, CO 81504
Grand Junction, CO 81504 970-***-****
970-***-**** Cell
970-***-**** Home
Gateway Canyons, LLC. Stephenie Gray
John Williams, President Montrose, CO 81401
40765 Highway 141 970-***-****
Gateway, CO 81522
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