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Customer Service Manager

Location:
Montrose, CO, 81401
Posted:
March 07, 2013

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Resume:

Lisa R. Knight *** S *nd Street

Montrose, CO

***01

lrknight77@ya

hoo.com

970-***-****

QUALIFICATIONS

Extensive computer experience in Microsoft Office Suites of Word, Outlook, Excel, Etc.;

accounting software of QuickBooks Premier and Hedberg; certified payroll software of Quantum

Project Manager. Worked in retail and service industries to enhance customer service and

marketing skills. Excellent communication and organization skills. Effective and efficient office

management skills. Enjoy communicating and working with many different people.

EMPLOYMENT

Your Way Safety & Sign Supply, Inc., Grand Junction, CO- A/P & Payroll Manager

- Accounts Payable - Process & cut weekly payroll checks

- Data entry - Process & cut weekly liability checks

- Cash handling-payments - Weekly Certified Payroll Reports

- Monthly CDOT reports - Employment Verifications/letters

- Notary Public - Reconciliations of Bank & Credit Card Accts.

- Quarterly/Monthly,/Weekly State & Federal payroll taxes

Office Outfitters & Planners, Inc., Grand Junction, CO - Full Charge Bookkeeper

- Accounts Receivable - Accounts Payable

- Aging/ Collection of old invoices - Bi-weekly payroll in Hedberg Software

- Monthly invoicing - Monthly Financial Reports

- Entering vendor invoices - Track and pay monthly sales commissions

Gateway Canyons, LLC., Gateway, CO - Assistant Manager/ Coffee Bar Manager

- Customer Service - Scheduling employees

- Inventory-ordering supplies - Daily reporting of sales to Corp. office

- Training new hires - Scanning coordinator for POS system

- Answer phones - Cashier

- Cash handling daily - Barista- specialty coffee & tea beverages

Gateway Café, Gateway, CO - Bookkeeper/ Cook/ Waitress

- Weekly deposits - Cash handling

- Monthly sales tax - Vendor payments

- Inventory- ordering supplies - Customer service

- Scheduling, training new hires

Deep Creek Landscaping Inc., Grand Junction, CO- Office Manager

- Accounts Payable - Accounts Receivable

- Invoicing - Weekly Payroll/ Per diem checks

- Answer phones - Notary Public

- Process Pay Applications - Change Orders

Lisa R. Knight 523 S 2nd Street

Montrose,

CO 81401

lrknight77@

yahoo.com

(970) 260-

7487

Aspentree Veterinary Care, Grand Junction, Co - Vet Technician/ Office Manager

- Accounts Receivable - Accounts Payable

- Weekly Payroll - Deposits/ Bank Reconciliations

- Answer phone/Return calls - Follow-up care

- Order Supplies - Assist Dr. with exams/surgery

- Schedule Appointments - Wrap surgery packs/autoclave

EDUCATION

Penn Foster College (Online) - Pursuing an Associate’s Degree in Healthcare Management

Certified Public Bookkeeper - License# 3473

First Responder & CPR Certified in Colorado

EMT/ IV certified- 1997/2000

REFERENCES

Your Way Safety & Sign Supply, Inc Clarissa Knechtel- Co-Worker

Jamie Raney, Co-Worker 3020 Country Road

3087 Glendale Way Grand Junction, CO 81504

Grand Junction, CO 81504 970-***-****

970-***-**** Cell

970-***-**** Home

Gateway Canyons, LLC. Stephenie Gray

John Williams, President Montrose, CO 81401

40765 Highway 141 970-***-****

Gateway, CO 81522

970-***-****

970-***-****



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