Management Sales

LORENA LENA

**** ** ***** ***, *****, Florida ***24

954-***-**** **********@*********.***

PROFESSIONAL SUMMARY

IT Professional with extensive experience in Programming; Applications

Development; Analysis & Design; Testing; Training. Detail oriented, good

communicator, and excellent organizational and problem solving skills.

TECHNICAL SKILLS

HARDWARE: IBM AS/400, IBM AS/400 ADVANCED, WINDOWS, SQL Server.

SOFTWARE: RPG ILE, RPG Free, CL, RPGIV, RPGIII, RPGII, embedded SQL,

SUBFILES, DDS, SDA, SEU, PDM, DFU, Triggers, DB400, IBM AS400 Client

Access, Query/400, ASNA VISUAL RPG for WINDOWS, JWALK, Visual Basic,

LegaSuite, SQL, ACCESS, TURNOVER, CLARITY

PROFESSIONAL EXPERIENCE

04/01/2008-

Present

Ryder Services, Inc.

Senior Programmer/Analyst :

• Designing, coding, testing and implementation of new program solutions and

custom systems developed in RPG ILE, RPG Free, RPGIV, CL, COBOL,

embedded SQL, stored procedures, Sequel, JWalk for WINDOWS, Visual

Basic scripting, Using Web Services, SOAP, XML concepts and technologies,

Turnover for promoting AS400 objects.

• Working with internal customers, resolving system issues, complying with

department coding standards, adhering to change management and problem

management processes, writing documentation, working in a team

environment. Meeting with Business Analyst, translating business requirements

into software applications.

• Provide Application support for end-users. Providing 24/7 on call support to

operations and the business.

04/01/1997-

11/30/2007

United States Warranty Corporation

Senior Programmer/Analyst :

• Assistant to Director of IT

• Designing, coding, testing and implementation of new program solutions and

custom systems developed in RPG/400, Visual RPG for WINDOWS and

VISUAL STUDIO.NET for different departments and products.

• Responsible for programming and implementation of projects for departments

including Underwriting, Claims, Sales, Accounting and Management.

Examples of projects:

Analysis, Design, Programming, implementation and maintenance of batch and

interactive programs, user-interfaces and databases for Warranty entry/maintenance,

Claims entry/maintenance, Sales Analysis, Accounts Payable/Receivable, General

Ledger, Billing, creation and transmittal of files to various insurance carriers, custom

designed reports for clients and agents.

• Programming modifications, conversions and integration of legacy applications

with ANSA Visual RPG for Windows and Visual Studios.Net.

• Provide Application support for end-users.

1989 -

1997

Innovative Management Systems, Inc.

Senior Programmer/Analyst :

• Duties included evaluating customer needs and custom design of hardware

and software solutions, modifying software packages; designing, coding,

testing and implementing new program solutions developed in RPGII, RPGIII

for Non-Profit United Way Organizations nationwide.

• Projects involved creation of databases, user-interface, and reporting programs

for Fund raising campaigning and Campaign Analysis for Non-Profit United

Way Organizations nationwide.

• Provide Application support for end-users.

EDUCATION

B.S., Major-Computer Information Systems, Minor-Business Management,

Florida Atlantic University

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