Manager Quality Assurance
Resume:
Artis T. LaGrande
Highland Park, MI 48203
*************@*****.***
OBJECTIVE
To obtain a position with a growing and competitive organization to fully utilize my employment
background with career advancement potential.
QUALIFICATIONS
• Hi-lo Driver• Manager • Supervisor • Shipping and Receiving Manager • Quality Assurance and
Production Manager • Inventory Specialist
SKILLS AND ABILITIES
Operate hand tools, power tools, truck driver also chauffeur license, warehousing
• Manager/Supervisor and Production Manager
EMPLOYMENT HISTORY
Ground Keeper Construction Maintenance, 10/2012 - Present
The Greening of Detroit, Detroit, MI
• Part of the Initial grounds keeping maintenance of Oakwood Heights Property.
• Maintained property, planted trees, debris removal, planted grass seeds, snow removal,
and cleaned the surrounding property before and after demolition.
Warehouse Clerk, 10/2010 - Present
Kohl's Department Store, Taylor, MI
• Unloading of arriving shipments of products from the trucks and loading docks onto the
various department floors for employees to put out on the floors, shelves and racks before
the stores open each day.
• Take detailed inventory to match supervisor's records and inform if missing boxes or items
in shipment.
• Warehousing
Warehouse Shipping and Receiving hi-lo, 01/2007 - 02/2009
John Christian Binding Company, Warren, MI
• Performing material handling functions of the warehouse receiving, processing, staging,
storing, moving and shipping of goods as well as inspection of materials for
incoming/outgoing goods.
• Performed inventory take and replenished pick areas determined in replenishment reports,
process customers requested orders.
Quality Assurance and Production Manager, 11/2004 - 12/2006
Information Systems Resource, Livonia, MI
• Warehouse Manager ensuring that goods and services were produced efficiently, the right
quality, quantity, and cost and that they were produced on time, to the satisfaction of the
customer.
• The scope of the job depended on the nature of the production system, jobbing production,
mass production, process production, or batch production.
• Oversaw the production process, drawing up production schedules as well as supervised
and motivated a team of workers.
• Ensured health and safety guidelines were followed.
Warehouse Supervisor/Shipping & Receiving, 11/2002 - 11/2004
Information System Resources, Livonia, MI
• Supervised employees on daily tasks such as loading shelves with computers,
disassembly of old computers, erasing information on PC's and provided staff with proper
equipment.
• Assisted and supported the sales representatives in fulfilling the needs of their clientele
with order processing, follow up and product sourcing. Managed and communicated
current changes to internal staff.
• Received merchandise into appropriate cartons for shipping, shipping merchandise out
using courier service, cleaned and maintained the shipping and receiving department.
• Operated a hi-lo forklift, performed light assembly tasks, inventory stock, and knowledge of
material handling.
Professional Services Inventory Specialist 01/2002 - 11/2002
Clover Technologies, Wixom, MI
• Responsibilities included tracking material returns and prepared paperwork to return
merchandise to suppliers.
• Worked closely with professional Services to ensure appropriate release of material to
satisfy the customer's needs. Managed materials incoming and outgoing to multiple
locations.
• Processed database transactions needed to maintain accurate audit trail. Produced
reports as required for product inventory status, tracking or audit purposes.
• Daily review and follow-up of customer requirements on orders received Monitored and
provided status to Professional Services on back-orders and partial shipments.
• Notified receiving of expedited back-orders and critical shipments so they are quickly
routed to meet demand.
• Processed material transfers, returns and packing slips. Administered cycle counts and
reconciled inventory records.
CERTIFICATES / LICENSES
Electronics Certificate: Marygrove College, 9/98
CPR/FIRST AID American Heart Association, 4/12
Landscaping Certificate: The Greening of Detroit, 5/12
National Career Readiness: ACT Certificate, 4/12
OSHA and MIOSHA: 10 hour Construction Safety and Health US Department of Labor
training course completion card, 4/12
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