Manager Administrative Assistant

Nathalie Thibeault

**** ******* ***** ***

Henderson, NV

89015

Phone: 702-***-****

E-mail: ************@*****.***

Active Security Clearance: Sensitive Compartmentalized Information (TS/SCI)

Clearance Issuing Agency: Other agency

Polygraph: None

Primary Military Branch: Army

Highest Pay Grade: No Rank Held

Job Category: Administrative assistant, Tech Support/Help Desk, Linguist, Translator or Interpreter,

Willing to relocate: Yes

Career Level: Senior Level Career (10+ yrs experience)

BILINGUAL (FRENCH/ENGLISH) LINGUIST W/DEA SECURITY CLEARANCE

•Waiver issued 8/12/08, pending full background investigation, for Sensitive level security clearance from the U.S.

Department of Justice, Drug Enforcement Administration.

•Issued Certificate of Proficiency in French and English in accordance with the Interagency Language Roundtable

guidelines.

PROFESSIONAL EXPERIENCE

Identifix (2008-present)

•French/English Product Support Trainer

•Managed and coordinated bilingual Canadian account activity.

•Provided specialized website training and support to clients in both languages.

Expert Inc (2010-present)

•Translator/Proofreader for Lockheed Martin/NORAD/NORTHCOM

•Translated and proofread website content from English to French.

Applica Consumer Products Inc. (2004-2005)

•Canada/US Sr. Account Manager

•Managed sales, logistics, and delivery of products destined to various multi-million dollar accounts.

•Ensured on-time delivery of shipments through effective coordination of supplier resources.

VIP Desk Inc. (2004)

•Bilingual Concierge

•Provided executive clientele with travel, accommodation, dining, and entertainment arrangements.

•Coordinated all communications remotely via email, Internet, fax, and telephone.

Inlingua International Ltd. (2004)

•Translator/Proofreader

•Translated and proofread various legal, commercial, scientific and consumer documents (English/French).

Northam USA Inc. (2001-2003)

•Inventory & Logistics Manager

•Coordinated purchasing, order reception, scheduling, and logistics.

•Effectively controlled inventory levels in response to customer demand.

GE Capital IT Solutions (1998-2000)

•Bilingual Call Center Processor

•Processed customer queries related to systems operations, billing, and contract information.

•Conceived and implemented “Project Solution” addressing value-added in the call logging process. Achieved a 20%

increase in call processing efficiency.

•Provided specialized helpdesk, troubleshooting, and technical support.

EDUCATION AND TRAINING

•Certificate in Dog Training, Animal Behavior College, (in progress)

•Certificate in Translation (French/English), New York University, (in progress)

•Green Belt Certification (Six Sigma Qualified), GE Capital IT Solutions, 2000

•Collegial Studies in Business Administration, Shawinigan College, 1989-1992

PERSONAL

•Languages: English, French

•Software Proficiencies: Microsoft Word, Excel, PowerPoint, Outlook, IE, Firefox, Google Chrome, AS/400, CRM, Goldmine,

CMA, Chat, ShoretellCommunicator.

•Special Skills: Ex-military (Canadian Army), organized and efficient, ability to excel under pressure, very professional

demeanor and attitude, strong communicator in English and French.

Contact this candidate