*** ***** ****** ******, *** Harbor, NJ *****
Home 609-***-**** . Cell 609-***-**** . ************@*******.***
Professional Summary
Performance driven sales representative with broad-based background in
highly competitive and dynamic organizations. Recognized as a decisive
leader and excellent team player. Demonstrated ability in developing and
maintaining client relationships, improving results and exceeding goals.
Backed by strong credentials, technical & field experience in private and
government industry with a proven history of on-time, on-budget and high-
quality project completions.
Core Qualifications and Skills
Effective Oral & Written Business to Business Sales
Communication Team building and leadership
Establish & Maintain Client Rapport Program administration
Training and Education
Resource assessment & utilization Regulatory analysis and corporate
Strategic planning compliance
Software applications Risk and trend analysis
MS Office: Project, Word, Power
Point, Excel, Outlook, Access
Visio, Lotus Notes
Various main-frame applications
Professional Experience
Agent
Mar. 2012 to present
New York Life Insurance Company, Mount Laurel, NJ 08054
. Produce Term & Whole Life insurance policies and annuities for
individuals
. Secure individual and business clientele (business succession
planning, Employee Whole Life program)
. Licensed & certified in NJ for Long Term Care Insurance
. #2 New Org Agent in July 2012
Independent Agent
Feb. 2009 to 2010
National Agents Alliance, Cherry Hill, NJ 08002
. Produced Mortgage Protection Term & Whole Life policies, and
Annuities. Secured individual client base.
Independent Agent
June 2007 to Sept. 2008
Aflac Galloway, NJ 08205
. Produced Accident and Health insurance programs for individuals and
businesses. Secured individual and business accounts.
o Accident, Hospital, Dental and Cancer Production for individual
client base
o Accident, Hospital, Disability and Cancer Production for business
client with employee base of 100 plus
. *Largest "small" business client as new agent
Owner
May 2004 - Feb. 2006
LoraCo, LLC Shape Your Image Women's Fitness Studio, Galloway Township,
NJ 08205
o Established and provided general management to oversee all business
operations. Successfully established a member base of 100 plus women
clients.
Other Professional Experience
Worker's Compensation Claims Adjuster
Mar. 21, 2011 to Present
Scibal Associates, Inc., Somers Point, NJ 08244
. Program Administration
o Develop process improvement measures for managing a claim and
assuring the quality of data collected and compiled achieves
efficient management of each claim.
o Successfully meet the clients' expectations by analyzing each claim
for causal analysis and compensability of the alleged injury to
process a determination of an accepted or denied claim, thereby
ensuring the financial interests of the clients.
o Successfully managed clients' claims by directing medical case
management with physicians and other medical practitioners and by
directing legal management of claims with clients' solicitors.
Field Operation Supervisor
Jan. 26, 2010 to Aug. 24, 2010
US Census Bureau, Northfield, NJ 08225
. Program Administration
o Appointed field operation supervisor due to successfully meeting all
project milestones and deadlines. Supervised up to 110 employees,
through all phases of the Non-Response Follow-Up (NRFU) operation.
. Training and Education
o Delivered classroom and on-the-job field training and observation of
crew leaders and enumerators.
Senior Member of Technical Staff
Mar. 2001 - Jun. 2003
Computer Sciences Corporation, Egg Harbor Township, NJ 08234
. Process Improvement
o Tailored company's Risk Management Plan (RMP) for incorporation
into the CPDLC IA Program Management Plan, submittal to the
Federal Aviation Administration (FAA) for review, and FAA
accepted the RMP without further comment.
o Provided support for process review of Capability Maturity Model.
o Collected and compiled data for metrics management and reporting.
. Training and Education
o Developed and delivered Risk Management training plan to project
functional area managers.
Project Manager
May 1998 to Jan. 2001
GZA GeoEnvironmental, Inc., Hammonton, NJ 08337
. Program Administration
o Entrusted with oversight of several client projects:
. Underground storage tank monitoring
. Safe drinking water
. Ground water monitoring
. Job site safety and health audits
. Contract Administration
o Appointed lead team member in pre- and post-award contract functions
for provision of environmental services.
. Program Audit
o Conducted safety and health field audits, delivered summary report
addressing the audit findings and recommendations for methods of
control. Implementation of recommendations achieved full compliance
with federal regulatory requirements and client satisfaction.
. Training and Education
o Developed and delivered multiple training programs to employee and
management teams to ensure annual and periodic compliance
requirements were met.
Safety & Health Project Manager
Feb.1992 to May 1998
Atlantic Energy, Inc., Egg Harbor Township, New Jersey 08234
. Program Administration
o Entrusted with project management for several corporate occupational
safety and health compliance programs as a result of exceptional ability
to resolve concerns of management by meeting regulatory requirements and
corporate demands with-in budget, with cost reductions, and on-schedule.
. Respiratory Protection Program: Reduced cost of respiratory
protection program by 25-30%
. Meter Reader Defensive Driving Program: Conducted job site
risk and motor vehicle accident trend analysis for meter
readers yielding a 40-45% reduction in motor vehicle
accidents and OSHA recordable incidents
. Employee Assistance Program: Co-lead the EAP assessment
team in conducting a comprehensive review of the company's
wellness needs resulting in the successful contracting of
an EAP company, achieved employee trust and improved morale
. Occupational Employee Health & Medical Program: Secured
confidentiality of employee medical information, reduced OSHA lost
time injury rate, reduced overall medical costs, and successfully
negotiated union acceptance of a modified duty program
. Training and Education
o Developed and delivered multiple training programs to employee and
management teams, tailoring the training to the specific learning styles
of each group.
. Process Improvement
o Redesigned and tailored the Incident & Accident Reporting and
Investigating Procedures Model improving efficiency of the
reporting and investigating process, reduction of paper, and
compliance of employees.
. Contract Administration
o Appointed contract administrator responsible for pre- and post-award
functions which included procurement of occupational safety and health
supplies and services, and non-regulatory health and wellness services.
Excellent communication skills in building long-lasting relationships
with customers, vendors, sub-contractors, field-crew and administrative
staff.
Compliance Safety & Health Officer GS-7
Apr. 1991 - Feb. 1992
United States Department of Labor Occupational Safety & Health
Administration, Marlton, NJ 08053
. Responsible for maintenance and calibration of technical laboratory
and field equipment, evaluation of safety and health hazards in the
work place as a result of employee complaints, management of cases
through abatement of assessed violations, education of employers and
employees about prevention of safety and health hazards, and of
their rights pursuant to the Occupational Safety & Health Act of
1970.
Education
Stockton State College, Pomona, New Jersey, 1990
Bachelor of Science Degree in Public Health / Environmental Science
Internship: Atlantic City and Atlantic County Departments of Health,
Environmental Services
Taylor Business Institute, Pomona, New Jersey, 1983
Information Processing & Accounting Diploma
Languages: BASIC, COBOL, Advanced COBOL, and RPG II
Achievement: Scholarship to Taylor Business Institute
Atlantic County School of Professional Education #19140, Linwood, NJ 2007
40 Course hours: 20 hours for Life licensing & 20 hours for health
Licensing
Professional Licenses and Certifications
New Jersey Insurance Producer License, License Number 1118680
NJ Long Term Care Partnership certification
State of NJ, Certificate of Eligibility for Elementary School Teacher in
Grades K-5
State of NJ, Certificate of Eligibility for Teacher of Health Education
Professional Development
120-Hour OSHA Industrial Hygiene Compliance Officer Training, May, 1991
40-Hour OSHA Safety Compliance Officer Cross-Training, November, 1991
8-Hour OSHA Bloodborne Pathogen Regulation Training, March, 1992
Contract Claims & Litigation Avoidance - April 1994
8-Hour DOT/FHWA Commercial Driver Regulation Training, December, 1994
40-Hour Respiratory Protection Review Course, January, 1995
Occupational Health Nurse Certification Review Course, January, 1997
National Testing Laboratory - Human Interaction Course, November, 1997
40-Hour HAZWOPER, 29 CFR 1910.120(e) Training, September, 1998
8-Hour HAZWOPER, 29 CFR 1910.120(e) Supervisor / Refresher Training,
January, 2000
N.J.A.C. Technical Requirements for Site Remediation Review, September,
2000