CHARLES H FRIES

**** ***** ***** *****, *** # ***, Omaha, NE, 68164

Phone: 816-***-****

Email: aboldb@r.postjobfree.com

WWW: http://www.linkedin.com/in/chuckfries

WHO AM I?

I am a tech generalist with recent, specific experience in Geographic Information Systems. I have a career-long focus on delivering business outcomes for internal and external customers. I enjoy problem solving, taking on new challenges, and supporting business systems through planning and foresight. I have experience in Geographic Information Systems, software development, and systems implementation. With experience in these technologies and practices, I bring a unique perspective to my work. I am passionate about delivering new systems that add business value and keeping them running 24x7.

SKILLS

ESRI ArcGIS®Suite

Remote Support

Python for ArcMap

Microsoft SQL Server ®

Microsoft Windows Sharepoint Services ®

Citrix® Server Technologies

Microsoft Access®

Microsoft Business Intelligence Studio®

Microsoft Excel®

Adobe® Systems Software - Acrobat, Reader and Photoshop

Visual Basic For Applications

HTML and JavaScript

Firefox and Internet Explorer web browsers

Active Directory/Microsoft Exchange

WORK EXPERIENCE - Last 10 Years - additional experience is available upon request

GIS (Geographic Information Systems) Technician I (11/2015 – 07/2018)

Metropolitan Utilities District (M.U.D.), Omaha, NE (through Modis)

Mapping critical urban infrastructure components for the City of Omaha.

Supervisory, educational and training responsibilities.

Translation of manually collected survey data into online platform.

Review of existing digital cartographic data.

Collaborative editing and enhancement of Cross-platform Geometric Network representation.

Increased efficiency of manual-to-digital transfer of data.

Python scripting for feature modification, data transfer between applications and reporting.

SQL Based development of feature definition queries for Quality Assurance and training

Software Quality Assurance Engineer II (02/2015 – 08/2015)

PayPal, Omaha, NE (through Modis)

Validation and Quality Assurance activities associated with third party software (Slack®, 1Password®)

Regression testing for Web Application Suite associated with the PayPal/eBay split.

Planning and coordination of company split testing activities.

Team-based testing activities using online collaboration tools including Skype, Microsoft Lync, Microsoft Sharepoint.

Development of online Quality Assurance deliverables.

Advancement of Quality Assurance processes and deliverables toward a cloud-based architecture.

Testing Analyst (02/2014 – 09/2014)

Northern Natural Gas, Omaha, NE (through Adecco)

Computer System Validation associated with the implementation of a new pipeline data acquisition and control software system.

Advocacy and evangelism for supporting technologies including Microsoft Sharepoint, Microsoft SQL Server and Reporting Services, Microsoft Access, Microsoft Excel.

Support and training of software validation team in the use of supplemental and core technologies.

Remote Support Specialist (12/2012 - 1/2013)

CareFusion, Leawood, KS (through Adecco)

Supported and trained a 55 user Mixed Windows XP and Windows 7 local user group.

Remotely supported 300+ field and office personnel around the world.

Collaborated with remote members of the global support team via the support ticket system, Microsoft Lync and Microsoft Communicator.

Installed and provided feedback on Windows desktop image building.

Volunteer Services Assistant (9/2011 - 02/2014)

Kansas City, MO

Managed and provided volunteer services for several charitable events in Kansas City, MO including:

oHospital Hill Run

oKansas City Zoo run

oKansas City Trolley Run

oSusan B Komen Run

oKansas City Corporate Challenge

oLenexa, KS Chili Cook-off for Juvenile Diabetes

Consumer Advocate (9/2011 - )

Kansas City, MO

Independent review and refinement suggestions for the following organizations and entities:

oBroadband Over Power Lines

oOnline Fax Services

oSearch-And-Win web sites

oUS Post Office – shipping procedures

oeCommerce portals

oCloud Storage

oWebsite aesthetics

oSearch Engines

oOnline education portals

Scientific Systems Analyst (6/2008 - 9/2011)

XENOMETRICS LLC, Stilwell, KS

Implemented Windows Server Technology and Active Directory

"Proficient By Experience" status on multiple Windows based systems and security, including registry, active directory, and security.

Architect for in-house developed helpdesk ticket-tracking system, comprehensive responder.

Planning and roll-out for Sharepoint Services 3.0® Collaboration Portal.

Workflow Analyst for Biological Signal Acquisition system.

Supported Pathology/Toxicology data aquisition and analysis system.

Supported SAS® Statistical Analysis Software.

EDUCATION

Southeast Community College – Lincoln - Online/Lincoln, NE - 01/2017 – 03/2018

Geographic Information Systems Technician – Certificate, GPA 3.7

University of Nebraska – Omaha – Omaha, NE, 01/2016 – 12/2016

IT Innovations Program – Exploratory audit of program

University Of Nebraska - Lincoln, NE 1987-1991

Bachelor's Degree - Psychology Major, Education Minor, GPA – 3.5

Independent Programmer/ SEO Analyst (9/2011 - 02/2014)

Kansas City, MO

Independent VBScript and VBA Internet Explorer Automation Programming projects including

oMulti-Search Engine Search

oInterlibrary Loan request form auto-complete

oSearch engine result collector

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