Manager Software

ARKADIY DYMOV

*** * ***** ******, ****** Island, NY 10308

Phone: 718-***-****; Cell: 347-***-****

********@*****.***

SUMMARY OF QUALIFICATION

( IT Manager with 20+ years hands-on experience in the Information

Technology field

( Dedicated hard working individual with communicational skills to work at

all levels of the operations

( Exceptional abilities in project design and management with the

organizational and supervisory skills to assure success. Delegate and

monitors work to meet and beat deadlines.

( Outstanding motivator and builder of team. Work well in both team

environments and individual assignment.

TECHNICAL SKILLS

HARDWARE: Dell Power Edge R510, HP ProLiant DL380 G 3/4, IBM X Series

servers, IBM PC and compatibles, IBM 370/390, BlackBerry,

iPhone, Android, HP PDA, XEROX, HP, Kyocera, Oki, Lexmark,

Epson, Canon ImagePrograf W6400/ iPF650, Zebra 105SL/GK420D

Barcode printers, Motorola MC3090G Mobile Computer

SOFTWARE: DOS, WINDOWS 3.1/95/98/ME/NT/2000/XP/VISTA/7/8, WINDOWS

NT/2000/2003/2008R2/ 2011 SBS SERVERS, MS EXCHANGE

2000/2003/2010, SCO UNIX, SCO UNIXWARE, QNX, LINUX RED

HAT, MACINTOSH OS 8/9, OS X LION, WINTEL, VISIO, MS

PROJECT, VERITAS BACKUP EXEC, CA BRIGHTSTOR ARCSERVE,

CITRIX METAFRAME XP, TOTAL DEFENCE R12, CA E-TRUST AV,

NORTON AV, MCAFEE AV, NORTON GHOST, NET NANNY, LOGMEIN,

GOTOMYPC, PC ANYWHARE, DAMEWARE, MS OFFICE:

95/97/2000/XP/2003/2007/2010, RUNIT, SAP R/3, MS NAVISION,

RMS, POWERTER (VAX/VMS), D-DIVER, C, C++, VB, ORACLE, POWER

BUILDER, CONNECTIONS BUILD 15/16/17/18, MVS, TOUCHPAPER,

WMS, LTS, CDIS, UCMS, LEXIS NEXIS

NETWORK: LAN/MAN/WAN, DNS, DHCP, WINS, VPN, CISCO PIX 506E, FORTIGATE

60, SONICWALL, KERIO-WIN ROUTE FIREWALL, PROXY, TCP/IP,

IPX/SPX, FTP, NETBEUI, POP, SMTP, HTTP, APPLE TALK, HUBS,

SWITCHES, ROUTERS (CISCO, LINKSYS, IBM, NORTEL NETWORKS,

BAY NETWORKS)

PROFESSIONAL EXPERIENCE

SAVERIA USA INC. 03/2005 - Present

JFK International Airport, Terminal 4, Jamaica, NY

IT Manager

( Oversee all aspects of IT Management and security for the company and

all shops/stores they

operate in two

locations: JFK International Airport (Jamaica, NY) and Logan

International Airport

(Boston, MA)

( Handle all system and user administration on the networks domains for

Windows 2011 SBS, Windows 2003 SBS, Windows 2010/2003 Exchange Server,

Windows 2000 Advanced Server, AD, Citrix, Run It, SAP R/3 and NSB Back

Office/Cash Management Applications for the company staff, provide

training and support

( Manage and maintain the LAN, WAN, Wi-Fi, all existing servers and CISCO

switches and firewalls, provide all e-mail administration and the help

desk support for Windows XP/7/8 and OS X Lion desktops and laptops

( Lead the new projects in JFK and Logan International Airports,

oversee full life cycle software product delivery and related problem

solving to ensure projects stay on track, planning and management of

technical resources using MS Project, Visio and other resource management

case tools

( Manage IT budget, expert analysis and careful planning, ensures that

company receives top-quality equipment for hardware/software

improvements and upgrades while remaining within budget. Negotiate

contractor prices for outsourced work to maintain competitive edge with

minimal expenditures

( Assist in the implementation of a high speed fiber network connection

between NY JFK Airport (company location) to Vienna (Austria) and Shannon

Airport in Ireland thru T3 secure VPN connections with physical failover

readiness

( Oversee and implement security procedures for all hardware, VPN,

software, network troubleshooting, and system administration for company's

primary location and other branches (Boston Logan International Airport),

to maintain constant network uptime and data access

( Evaluate and determine workstation configurations and mobile

communication standards, actively monitor the IT environment

( Oversee scheduled backups of data on servers for business continuity,

evaluate and modifies business continuity procedures

( Assist in evaluating, planning, and determining new projects as well as

being responsible for project execution,

proactively create and update all relevant software & documentation on

a regular basis, recommend use of new technology as appropriate, establish

and implement information security standards

( Implement and configure all network upgrades and installation, monitor

and maintain CISCO equipment throughout the companies operations

( Monitor and maintain the main NSB Server which parents the Dell OptiPlex

760/780/XE and IBM Sure POS 500 Systems that we operate throughout all our

stores/shops

( Provide the General Manager and the rest of the management staff with

various sales reports within the RunIT Software, SAP R/3, D-Diver and NSB

(RMS Shells) Applications

( Conduct disaster recovery in the event of network downtime or building

destruction, create and regularly refine backup protocols to ensure data

and network integrity

( Research and implement new technology tools, to insure that company

growth and progress are in synchronization with tomorrow's rapidly

changing technology

( Setup, build and configure all new cash registers - Dell OptiPlex 760,

780, XE and IBM Sure POS 500 systems, for new store locations

( Provide administration, support and maintenance for all DVR, security

camera and burglary alarm system

( Support and manage company inventory, all stocktaking tasks, and loading

the hand held scan guns for warehouse, with latest barcode files

CompuForce (NYC ADMINISTRATION OF CHILDREN'S SERVICES), Staten Island, NY

07/2002 - 02/2005

Consultant - Network/Desktop Engineer

( Provide LAN Administration, desktop and laptop support, backup and

recovery procedures for Windows NT/2000 with Active Directory, Exchange,

Citrix Metaframe XP Client and Windows 2000/XP Professional workstations

for 300+ users

( Deployment of operating systems security patches and anti-virus

updates on all servers and desktops

( Perform hardware, software installations, hard drives imaging, hubs,

switches and routers support

( Install and configure new PC's and network printers, troubleshoot and

evaluate hardware/software problems

( Encourage and support staff in their use of computers, provide training

in using different applications

( Assist users with problem definition and calls to the Help Desk,

maintain a log and monitor problem resolution

( Conduct and maintain site inventory, perform surveys to support new

equipment installation

( Provide a training and technical support for ACS and Division of Legal

Service in using a Welfare Management System, Legal Tracking System, Lexis

Nexis, UCMS and Court Document Imaging System

WEGUARDYOU, Manalapan, NJ

01/2000 - 06/2002

Systems Administrator

( Performed systems administration duties for Windows NT/2000/2000 Advance

Servers and SCO UNIXWARE 7.0, LINUX (Red Hat 7.0) systems for 1000+ users,

including all aspects of setup and configuration of users and e-mail

accounts, backup and restore procedures, software upgrades, research and

evaluation, installation of antivirus software and patches for OS

( Provided systems and network administration, troubleshooting,

configuration and preventive maintenance for

Parking Access Control Security System - QNX/Ensec2000 in Parking Garage

World Trade Center, was responsible for 24X 7 emergency calls

( Implemented security policy to protect internal network against

unauthorized access, and make provisions for

disaster recovery in the event of successful intrusion

( Conducted LAN Administration and desktop support for 500+ NT/2000

servers, workstations, laptops and network printers

( Performed network administration and technical support for Graphic and

Web Design department for OS 8/9 and MAC computers, using the Apple Talk

protocol

( Built servers and workstations, installed, troubleshooted, configured

and supported software and hardware

( Participated in design, development and modification of WSA System,

using Power Builder 7.0 and Oracle8

( Wrote script in Power Builder and SQL for Data Windows regarding user

requirements

SCINET INC., Sparta, NJ

07/1998 - 12/1999

Computer Technician

( Supported, installed and diagnosed software and hardware, including SCO

UNIX, WINDOWS NT servers, PCs,

terminals, peripheral devices, and improved computing security,

functionality and reliability

( Provided services, backup and support of Medical Management Information

System, LAN and various technology solutions to Health Care industry

( Evaluated, analyzed, and activated new products, worked with users on

implementation of their projects

TELECOM CORP., Zhitomir, Ukraine

07/1984 - 05/1996

IT Manager

( Developed, modified, and implemented Computer Control System for testing

TV-mechanical systems: TM-310,

Monocrystal, and Color Graphical Terminal

( Configured, installed, upgraded, provided backup and troubleshooting for

all software, hardware, LAN/WAN, communications peripherals for 1000+

users

( Managed security, e-mails and users accounts for more than 1000+

users

( Recommended, purchased, installed and maintained servers and

workstations

( Analyzed and resolved production problems, provided customer and

technical support

EDUCATION & TRAINING

Certificates: CCNA 1 - 06/2003 (working towards receiving CCNA

certification); Connections Build 16 - 12/2003; Data Technology

Installation - 05/2002; Network Testing Equipment - 04/2002; Cable Testing

& Certification Techniques - 04/2002; Basic Anritsu OTDR Operation -

04/2002; MS SQL Server 7.0 - 12/1998

Degree: A.S., Computer Programming and System Design; 1998

GLOBE INSTITUTE OF TECHNOLOGY, New York, NY

Degree: B.S., Electronic Engineering; 1984

AUTOMATIC AND TV-MECHANICS COLLEGE, Dnepropetrovsk, UKRAINE

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