Human Resources Manager
Resume:
Rancho Cucamonga, Ca. 91730 (909)
*.*******@****.***
Felipe Rosales, SPHR
Human Resources Manager
Energetic, well respected and accomplished HR Manager with
more than 10 years experience managing and
directing HR programs with the goal of creating a highly
productive and proven workforce. Proven
effectiveness in change management and workforce development.
Strong interpersonal and communication
skills along with recognized leadership in Employee
Relations, Mentoring, and Organizational skills.
Senior Professional in Human Resources (SPHR)
Expertise in all Human Resource Generalist Functions
*Organizational Development *Cross-
Functional Team Leadership * Performance Management
* Employee Relations * HR Information
System * Employee Training and Development
* Reorganization & Cultural Change *
Recruiting and Staffing * Integration Planning
* Safety and Risk Management * Benefits and
Compensation Management * Project Management
Experience
8/2008-Present Quad/Graphics
Riverside, Ca.
Human Resources, Environmental, Health and Safety, Manager
. Directed HR operations from a business strategy perspective.
Initiated a wellness plan campaign to increase the enrollment of
employee paid and company provided benefits to reduce employee
dissatisfaction and increase employee engagement. Reduced the
turnover ratio year over year. Reduced company's liability by
implementing and enforcing fair, progressive discipline policies
and designing a management training program that focused on
performance expectations.
. During a period of change due to a merger and then an
acquisition by a competitor, communicated and facilitated plans
and implemented common vision initiatives for reorganization and
cultural change to ease the workforce towards integration and
restore employee confidence and trust overcoming initial
resistance.
. Directed the Safety and Environmental Program from communication
to rollout to ensure compliance with safety and environmental
regulations in a high hazard environment. Reduced the injury
rate by 42% and reduced days off work through training and
performance initiatives that encouraged employees to work safer
and smarter. Resolved workers compensation claims from pending
and accruing reserves to settlement and close.
. Participated and abated compliance investigations from various
government agencies and maintained compliance by assigning key
responsibilities to the management team. Reduced the staffing
agency expense by 70% from budget by redesigning job
descriptions, setting coverage plans and developing cross
training and job enrichment initiatives.
2/2004- 8/2008 MBS Consultants, LLC
Ontario, Ca.
Independent Consultant
. Consulted business leaders in retail, manufacturing and service
industries by diagnosing and developing an in-depth
understanding of their business, and recommending, planning and
initiating Human Resources Management programs that added value
to the business.
. Developed and presented training programs for diverse client
groups to achieve organizational development and assisted in
identifying internal candidates for career advancement. Worked
with management and employee representatives to ensure that the
direct recruiting efforts, the hiring process, and promotion of
candidates were executed fairly and justified to personnel-
related policies,
laws and regulations.
. Nominated as President of The Ontario Chamber of Commerce with
the primary focus of increasing and developing membership. In
one year increased membership by 23% and created chamber value
through event and fundraising operations. Represented chamber
board of directors and membership at all city functions.
Prepared, maintained and presented financial and business
reports to Executive Board.
. Provided guidance to leaders in the use and application of Human
Resources policies and practices in employee relations,
compensation, benefits and administration. Implemented quality
and productivity programs such as 5s, Kaizen, Lean
Manufacturing, Visual Management, Productivity Standards and
process flow improvement.
. Conducted and facilitated Safety assessments and created service
action plans for leaders to monitor and measure success.
Provided Safety Training to clients in various industries in all
aspects of OSHA's safety regulations in Spanish and English.
3/1996-4/2004 Unifirst Corporation
Ontario, Ca
Plant/Production Manager
. Appointed Trainer for Plant/Operations Managers for the west
coast region during 5th year of employment. While my main
responsibilities were the productivity, cost control, and safety
of the location as a plant manager, my responsibilities were
increased to assist and ensure that all plant managers and
trainees followed company standards by evaluating and measuring
their results.
. Assisted the Regional Vice President in the recruitment of
qualified candidates for the region by implementing an
assessment process for identifying candidates. Under my
training, and follow up existing managers and new hires
underwent a 6-month training program were upon completion they
were prepared to follow company standards and subsequently be
assigned to management positions.
. As the regional location and operating a model plant we were
subjected to tours from prospective national accounts and had a
strong successful track record for bringing on major accounts.
. While helping increase revenues through plant operations
objectives, I successfully decreased expenses for six
consecutive years by managing P&L reports and holding department
supervisors accountable to requirements and successfully
achieved budget dollars in labor and merchandise expense.
. Instrumental in 2 labor union desertifications and elimination
of 2 labor union campaigns and abatement of unfair labor
practice allegations. Member of the executive management team
used to address labor disputes.
. Managed Transportation Department: Fleet, Class A drivers and
DOT regulations. Provided support to service department and five
distribution centers.
7/1992-3/1996 Cintas Corporation
Vista, CA
Assistant Production Manager
. Scheduled and directed production goals.
. Assigned as purchasing agent for location. Reduced inventory
and cost by implementing JIT.
. Created a "Change Employee Behavior" program by developing and
engaging participants in formal and informal training.
Implemented orientation training courses and objectives for new
hires.
1982-1986 United States Marine Corps
. Served as Security and Investigations Non-commissioned Officer
with direct control of all Personnel Support Equipment for
Battalion.
. Honorable Discharged with several meritorious awards.
Education
B.S. Business Systems: Production & Operations Management
San Diego State University S.D. CA
Maintained a B+ average while working full time.
Human Resources Management Certificate
University of California at Riverside 2009-2011
Authorized Trainer for OSHA 2004-Present
Senior Professional Human Resources (SPHR)
Bilingual: Able to read, write and hold meetings, seminars,
trainings in English and Spanish.
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