Customer Service Sales

Tamanjit K. Butter

***********@*******.***

**** ********* ***** ****: 940-***-****

Denton, TX 76208

Motivated College graduate with 1+ years of experience in “Liberty Mutual Insurance” and “CVS

Pharmacy” service settings. Consistently achieve record high customer satisfaction rankings,

improvements to the bottom line and turnaround of underperforming operations through various

stages of training and success.

Respected builder and leader of all types of management settings; instill a shared, enthusiastic

commitment to customer service as a key driver of company goal attainment. Lead by example and

ensure the execution of all safety, security, quality and company operations policies.

Areas of Expertise

Customer Service Customer Satisfaction Teambuilding & Training

Pharmacy operations Enhancement General Management

management Sales Improvement Language

Learning new programs Via Insurance handling (Health (English,Punjabi,Hindi)

Computer &Personal)

Professional Experience

Liberty Mutual Insurance Co. Highland Village, Texas 08/2010 to 06/2012

Internship Sales Representative, 08/2010 12/2011

Sales Representative, 12/2011 06/2012

Won “D Magazine” for Best sales agent role in driving record high sales increases, propelling

excellent customer satisfaction. (The year that I was an intern my executive leader won this award

and the credit went towards me for the help).

Maintain customer service amongst variety of people and generated revenue and leads.

Opened up big groups for group savings programs for companies like HP, Liberty Mutual, and Cisco.

With strong distinctive language and attitude of selling AUTO, HOME and LIFE insurance. (State of

Texas Licensed for Personal and Casualty)

Trained most of New sales representatives with the skills that were not natural to them with excellent

sales pitch and systems training.

Introduced training programs that enhanced employee performance and helped build a motivated

workforce.

SHIPIT AOG LLC. Addison, Texas 06/2010- 08/2010

Internship SALES REPRESENATIVE/ADVERTISEMENT/MARKETING, 06/2010 08/2010

Met or exceeded all sales targets despite increased competition presented by the opening of two

new local Airlines part companies.

Maintain a quote system that would help maintain the workflow throughout the company.

Maintained a relationship amongst other dealers around the world to Sell Airplane parts to

companies all around the world such as BOEING and many others.

Worked with Microsoft Publisher, Excel, and Word to maintain a marketing and advertisement

stability in the airplane magazines around the U.S and Canada

CVS Pharmacy Coppell, Texas 06/2007- 11/2010

Pharmacy Technician, 06/2007 11/2010

Maintained Customer Privacy with HIPPA

Maintained Inventory throughout the Pharmacy

Trained Pharmacy Technicians the workflow of the pharmacy

Maintained the scheduling of the technicians

Certified Nationally and State Pharmacy Technician

Customer service through cashier and as a Technician

KUMON Flower Mound, Texas 01/2007- 06/2007

TUTOR, 01/2007 06/2007

Tutored many young children that are not maintaining the grade point average as attended.

Graded Paperwork that was in the process of tutoring.

Determined whether the child is ready to proceed to the next level in training.

Education

University of Phoenix ONLINE 05/2011 11/2012

Bachelor of Science in Management

Completed numerous courses in customer service, sales strategies, inventory control, loss prevention, time management, leadership,

performance assessment.

University of North Texas Denton, TX 08/08 05/2011

Bachelor of Arts in Marketing

Completed numerous courses Marketing stability, Advertisement

Lewisville High School Lewisville, TX 08/04 06/08

Distinguished Achievement Program DIPLOMA

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