HVAC Technician
Resume:
W**** County Road U Whitewater, WI ***** 608-***-**** *********@*****.***
Adam McRae
Education
Milwaukee Area Technical College Completion: May 2013
Associate of Applied Sciences
Air Conditioning and Refrigeration Technology
• Completed coursework in areas of HVAC-R that included how to install, maintain and service systems in many forms of heating and cooling.
• Learned fundamentals of DDC, Hydronic systems, pneumatic controls, gas and oil furnaces, refrigeration, heat pumps.
• Worked with electrical components to properly read diagrams, schematics and create systems from diagrams.
• EPA Universal Certification November, 2012
Whitehall Memorial High School May 2002 High School Diploma
Work Experience
Lowe’s, Delavan, WI Customer Service Associate May 2011-Present
• Responsible for assisting customers with purchases in area of Lumber/Building Materials and surrounding areas.
• Operate power equipment to maintain inventory, load and unload trucks for and from delivery.
• Have working knowledge of computer system to successfully special order merchandise for customers.
Wal-Mart, Jefferson, WI Customer Service Supervisor October 2008-May 2011
• Cashier/Service Desk/In-Stock Associate
• Ensure there was sufficient support on front end for customer assistance.
• Helped customers in a fast and friendly manner
• Assisted customers with returns of items, payment processing and general questions.
Menards, La Crosse, WI Cabinet and Appliance Sales May 2005-October 2006
• Used 20/20 design system to create custom kitchens for customers.
• Sold and maintained inventory of home appliances. Made sure adjustments were made to appliances so they were plug-in ready in the customer’s home.
• Employee of the Month, October 2005.
S and S Construction Whitehall, WI Carpenter June 2002- May 2005
• Worked with crew to build and remodel homes, primarily from blueprints.
• Installed overhead doors and openers.
• Communicated with customer to achieve project completion in timely manner.
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