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Customer Service High School

Location:
Arlington, VA
Posted:
March 04, 2013

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Resume:

SHERIDAN DENNIS PRICE

*** ******** **** • Silver Spring, Maryland 20904 • 240-***-**** • *********@*****.***

SUMMARY OF QUALIFICATIONS

Dynamic and versatile team player with solid leadership skills and over seven years of experience managing

youth recreation and sports programs (Total of 6,188 work hours and 624 volunteer hours)

EDUCATION

Shaw University, Raleigh, NC

Bachelor of Science December 2011

• Major in Political Science; Minor in History

• Magna Cum Laude (GPA 3.71)

• Member of the 2010 2011 Shaw University Men’s Basketball CIAA Championship team

Hagerstown Community College, Hagerstown, MD

Associates Degree May 2008

• Concentration in General Studies

Springbrook High School, Silver Spring, MD

High School Diploma June 2006

WORK EXPERIENCE (YOUTH RELATED)

DC Department of Parks and Recreation (DPR), Washington, DC

Recreation Specialist January 2012 – Present (1,760

hours)

• Responsible for daily building operations of Sherwood Recreation Center, a DPR “mega center” located in

the Capitol Hill neighborhood; responsibilities include opening and closing the center, completing daily

maintenance log and incident reports, processing applications for fitness center memberships, and

providing excellent customer service to all community members;

• Manage youth after school access program for 40 youth ages 5 12 by providing homework assistance,

reading comprehension, and fundamental sport instruction;

• Responsible for providing direct oversight of all sports programs including adult and youth indoor soccer,

basketball, volleyball and baseball (recently appointed 9 10 year old Commissioner of the upcoming 2013

DPR Wizards & Mystics Winter Basketball League);

• Utilize the central Management Information System (ASAP) to complete customer financial transactions,

program entry forms, and daily enrollment and attendance reports;

• Coordinate and execute transportation plan for youth participants to attend citywide athletic games,

programs and other activities;

• Assist Seniors Program Director with various tasks including delivery of meals and field trips;

• Established a relationship with Eastern Senior High School to combat truancy;

• Conduct weekly “rap session” with youth ages 14 21 to discuss drug awareness, career aspirations and

everyday issues they may face.

Basketball Camp Director (Lamond Recreation Center) Summer 2011 (520 hours)

• Provided direct supervision and basketball skills instruction to 30 youth ages 6 12;

• Created a daily itinerary of structured activities, drills, field trips, and team building exercises; Managed a

team of 8 staff (including 7 interns);

• Provided additional support to recreation center staff.

The Right Call, Raleigh, NC

Football Referee Fall 2010 & 2011 (352 hours)

• Officiated adult and youth flag football games for the North Carolina I9 Sports League.

6th Man Skill Development, Bowie, MD

Project Assistant (seasonal) September 2009 – August 2011 (216

hours)

• Instructed youth ages 6 13 on basketball shooting techniques and provided administrative support as needed

in a variety of afterschool and summer enrichment programs.

Montgomery County Recreation Department, Rockville, MD

Summer Fun Center Assistant Director Summer 2008 & 2009 (480 hours)

• Responsible for the day to day management of a summer day camp for over 50 youth ages 5 12; assisted

with the development and implementation of a daily itinerary, coordinated field trips, and managed staff of

9 Camp Counselors and Counselors in Training.

Recreation Specialist Spring 2008 & 2009 (210 hours)

• Assisted the Program Manager by organizing games and structured activities for 40 youth ages 6 13 in an

afterschool program.

Butch Beard Basketball Camp, Burtonsville, MD

Camp Counselor Summer 2006 & 2007 (40 hours)

• Worked as a personal instructional coach for 15 youth ages 12 15 to improve their basketball skills and

techniques.

WORK EXPERIENCE (OTHER)

Internal Resources, Raleigh, NC

Operations Intern September 2010 – January 2011 (250

hours)

• Engaged in telephone outreach to solicit funds for the Democratic Congressional Campaign Committee.

Sport and Health Clubs, Silver Spring, MD

Front Desk Manager/Sales Associate August 2005 – June 2007 (2,520 hours)

• Managed front desk operations which included providing excellent customer service, selling and renewing

club memberships, greeting and checking members in upon their arrival, and performing opening and

closing reports.

VOLUNTEER EXPERIENCE

Hoops on the Hill, Washington, DC (2012)

• Founded a non profit organization to provide free basketball skill instruction and character development to

over 60 inner city youth ages 5 13 every week (140 hours)

Manna Food Center, Rockville, MD (2011)

• Managed a local food drive to help feed hungry families (8 hours)

Habitat for Humanity, Raleigh, NC (2010)

• Helped move donated furniture and appliances into homes of families in need (18 hours)

Fast Break Basketball, Silver Spring, MD (2009 Present)

• Created my own not for profit program to provide basketball camps, clinics, and workshops for young

athletes ages 7 13. Held 5 two week sessions with an average enrollment of 25 participants and numerous

one day activities (400 hours)

Goodwill Games, Georgetown, Guyana (2010)

• Participated in the 2010 2011 Goodwill Games Charity basketball tour of South America that helped raise

over 10,000 dollars to benefit children’s hospitals in Guyana (8 hours)

Montgomery Sports Association, Silver Spring, MD (2009)

• Support youth ages 5 12 in a variety of sports and activities including basketball, football, soccer, and chess

(50 hours)

ADDITIONAL SKILLS AND INTERESTS

Technical: Microsoft Office (Word, Outlook, PowerPoint, Excel), Oracle, ASAP and PeopleSoft

Language: Working knowledge of Spanish

Other: American Red Cross CPR/AED Certified, Food Handlers License, Safe Shores Certified Child

Advocate

Interests include:

• Playing basketball and providing instruction to others;

• Working directly with people and engaging in positive interactions to help resolve issues;

• Involvement in volunteer mentoring and tutoring programs for youth.



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